Saffory Reviews 

I saw the advertisement and it was exactly what I was looking for so I hoped it would work. Ordered and it came in a few days. It works like a charm! I didn’t expect my dog to be that easy about cleaning her paws. But she lets me do it!

The best purchase ever, I can’t believe I haven’t bought it long time ago. I have a Bernese dog and her paws are big and furry and she will lick them and seem bothered. After I used this, beside that she was much more calm and ok with me doing it because is quiet and no risk of hurting your dog, but I also noticed she’s not licking her paws so much. I’m very happy with it

I was scammed like all the other customers leaving reviews. Order has not even shipped yet. Placed order August 21st from a Facebook ad. Just disputed the charge with my credit card company.

Wish I had seen this page before ever ordering!! My awful experience is exactly the same as everything I am reading here. I placed an order on 8/17 and through the Shop app have been “tracking” it. It has been weeks and the USPS tracking shows it constantly returning to Illinois. The phone number provided on the webpage is an “open phone account that needs to be verified” and completely disconnects after trying to call. I have sent numerous emails trying to get this resolved. I’m going to have to have the credit card stop payment. Beyond frustrated!!

My wife was looking for a trimmer to do our dogs paws and happened to see an ad for this company on Instagram. She sent me the link, I looked at it and since it had Shop pay, assumed this was legit.

After ordering and receiving the initial ship notice, I kind of put it out of my mind. A few days later, I looked at the shipping and it had not changed status. I contacted "customer service" and started looking at their website.

The website lists Wyoming as the state where the business resides, but my shipping notification says that it was shipped from Illinois. After reading many reviews, I am guessing this is drop shipped and most likely coming straight from China.

I have since contacted Shop support (no help), and Saffory customer support with no resolution. Current status says that USPS is awaiting item and Saffory will not cancel my order.

I have no idea how bad or good the product is or will be but all I can say is DO NOT ORDER FROM SAFFORY.COM.

This brand is a scam. Saffory charged my card & provided fake tracking showing only 'not transferred to USPS' for 2 weeks.
Also today is the 1st day I've asked them where my item is, but I've just discovered that after they inundated me with ads for months, once I finally made the purchase, they blocked me on social media (??) so I can't leave a bad review on their posts.
A total scam! Buyer beware!

It’s 8/28/24. I ordered from Saffory 7/14/24- have never received product but was charged for it. I have sent 4 emails and tried to call but all of these measures have failed. Beware.

I have not received my order. It has been 3.5 weeks and the tracking shows it’s stuck and not moving. I believe this company is a fraud!! I’ve contacted them 3 times and they assure me the package is on the way when clearly it’s not. They won’t refund me. Horrible customer service and prob a complete scam!!

Order placed on 8/3 not yet received or shipped on 8/25. Phone number not working no email response. Attempted to get a refund and unsuccessful

Customer service is horrible. I ordered my product over 3 weeks ago and still have not received it. I have tried several times to email for status with no response. The phone number on their website doesn’t work. DO NOT ORDER FROM THIS COMPANY!!

I placed order early this month and was notified it was shipped 8/9. Ten days later tracking hadn’t moved and I emailed inquiry. They did respond and assured me it’s on the way and my patience was appreciated. I sent three more emails in past four days with no response, but got email yesterday saying it was delivered…it was NOT and tracking shows it’s still out of state and USPS has not received it. Reviews here indicate this is a common issue, and so wish I had researched them before ordering. AVOID THIS VENDOR!!
Update 8/27…tracking now says order is out for delivery. Even if it arrives today, I would avoid this company due to slow shipping and failure to reply to emails (the only way to communicate with them).

This company has horrible customer service and shipping takes over two weeks. It's been well over three weeks and I've not heard anything and have not received the purchased item. The telephone number does not work and the track number has been at the warehouse for weeks with no movement. I've been trying to contact them via email and no response. A terrible company. BEWARE...I'm afraid they are a scam. Will report to my credit card company ASAP.

I ordered this & the trimmer arrived quickly. I used it successfully only twice… then the trimmer “died”. Stopped working. Contacted the company for info about repair or replacement, but no reply to date. Poor customer service! Also… buying direct from the company, you pay double the price!

I have an order that has been in "processing" status for 21 days. There have been no updates at all since the 12th. it is now the 23rd. I receive emails saying I should have received it by now and asking me to review the product so here I am reviewing the fact that I have received NOTHING AT ALL. They don't answer the phone and they don't respond to emails. They haven't done anything at all to make this right, My last resort will be to call my credit card company and file for a payment reversal in the form of a formal charge dispute. Do not use this company. I can't speak for the quality of the product because I don't have it and don't even know if it truly exists. But I do know that they have no customer service at all. That definitely does not exist.

Product is exactly as advertised and Customer support was really helpful! 5/5! Will definitely be buying from here again

Still waiting for this to be delivered. No response from customer service. Company phone number is not active. Tracking information is not being updated. Waste of money

My dog Bailey loves this!!! Quality is great, and came surprisingly fast! Recommending to a few friends

Do not order from this company I put in an order three weeks ago and have not received my package. Every time I try and get in contact with the company all they do is give me “reassurance” that the package is on the way to me. Save your time and money and buy from someone else that is reliable.

Very practical product. Using it on my English Springer Spaniel. Shipping time was as expected.

This is a terrible company, horrible customer service and shipping takes over two weeks. By the time they finally confirmed shipping, we had been told we needed to say goodbye to my senior pup. When I told them this and told them to stop the shipment or provide return instructions, they offered me a 50% discount. No acknowledgement or compassion for what I was going through. It takes days to get a response from customer service and their phone number doesn't even work. Save your time and spend your money elsewhere.

Update - The day after posting this review, I did receive an email apologizing for my frustrations with a full credit for the purchase. They did not request the item back so I will donate it to an animal rescue.
This doesn't change my review but I did want add the update that they did, ultimately, make it right. I will still never do business with this company.