Sailchecker Ltd Reviews 258

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Kate and the Sailchecker team do a very good job of suggesting boat options and responding promptly via email. We have worked with Sailchecker for about 4 years already and plan to continue.

Rated 5 out of 5 stars

Grat catamaran, comfortably furnished. Good sailing tools , all motorized one person can sail alone. The itinerary was perfect: rovac, korkula, meleda, lastovo, vis, hvar in one week. Our skipper Alen... See more

Company replied

Rated 5 out of 5 stars

The Sailchecker team were brilliant in setting us up with the Becharter team in Barcelona at the Olympik Marina on a fabulous Beneteau Tempest II. All went well and we were looked after through... See more

Company replied

Rated 5 out of 5 stars

I just spent a fabulous week arranged by Sailchecker on a Dufour 460 sailing 172nm around the islands outside Athens in early October. The boat was presented perfectly, the marina team were meticulou... See more

Company details

  1. Boat Rental Service
  2. Vacation Rental
  3. Yacht Club

About Sailchecker Ltd

Written by the company

SailChecker - The Art of Charter

How SailChecker is Disrupting Yacht Charter

History of Yacht Charter. Yacht Charter is now available at the click of a mouse. In spite of these advances, boutique yacht charter agents offering a personal service continue to thrive. Put simply, technology cannot replace the value delivered by expert consultants; data required either changes too rapidly or does not exist. Enquire here

Sailchecker yacht charter and sailing Meet the Crew

Tech Enabled.Our industry-leading consultants are empowered with the latest tools and technology to provide the very best deals alongside the necessary personalised service demanded by clients, at scale. Use Artificial Intelligence and Machine Learning, we are able to find a tailored match for each client's needs. Why Sailchecker

We are now growing fast and can’t wait to show you the benefits of our hybrid solution.
Sailchecker yacht charter and sailing dreams

SailChecker Difference. The platform was the first to accept the necessary demand for high-quality personalised service and combine it with strong technological tools to allow our team to service the additional benefits of scale - better pricing, greater influence and more boats. Enquire here

Sailchecker yacht charter and sailing

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5.0

Excellent

TrustScore 5 out of 5

258 reviews

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Rated 5 out of 5 stars

Sail you say, Sailchecker I say!

We like to have sailing vacations in the summer. Our first experience with Sailchecker was 2 years ago when we decided to sail in the archipelago of Stockholm. We were getting answer to every question we had and everything went very smoothly.
This year we wanted to sail in Marmaris Bozburun peninsula of Turkey. Thanks to their very good CRM system, they remembered what type of boats we go for and provided very relevant options within hours. They understand the needs of their guests and always answer in detail.
We had only one misleading information, and it was a bit of a problem at first, however, we found a way to work it out for our group at the end. The issue was about the time of check-out and delivering the boat back to the marina. We were told that we could bring the boat by 20:00 on Friday and leave the boat at 08:00 on Saturday. However, when we checked in, the local company was inviting that the agreement was to bring the boat by 16:00 on Friday and stay until 08:00 on Saturday. This was cutting a whole day from our sail time. The local agency said this must be clearly marked on our boarding pass, however, we did not receive a boarding pass. When we raised the issue to Sailchecker, they said the boarding pass was sent on 17th June. However we did not receive any boarding pass. At the end we changed our departure flight to Friday night, which gave us a break in Istanbul for a day. It was good. But I would be really annoyed if we couldn't change our tickets and end up coming back to Marmaris Marina to do nothing after 16:00 on a Friday. What we are promised via email should be sealed in the boarding pass and we should actually receive the boarding pass. Anyway, this would not stop us from trusting Sailchecker in the future. I am sure they would pay more attention into this detail on our next trip planning. I right about this issue to help both sailors and Sailchecker that, this is an area to improve :)
Next year we will first check with Sailchecker to evaluate our options in the destinations we plan to travel. I hope they will have what we need. It's good to have a reliable travel company!

August 20, 2019
Unprompted review
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Reply from Sailchecker Ltd

Dear Pelin,

It's so very thoughtful of you to leave us some positive words and a great tag line! "Sail you say, Sailchecker I say!" ~ we love it!

We have to admit it's so very rare we get compliments about our CRM, yet we invest so much time and energy into it, it was strangely thrilling to get some positive feedback!

We have investigated the return time of the boat, it comes as a natural disappointment to us. Return times are typically 1600 to give the base the smallest working window to plan the following day's maintenance: order spares, and so on. We now understand that it was difficult to read our boarding passes on the iPhone. As a result we have informed our developers to create a one which adapts to different screen sizes - thank you for your understanding and great feedback.

We are delighted to have the privilege of helping you again on your next trip.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Great service!

Great service!
The team from Sailchecker has been extremely responsive and helpful throughout. We can highly recommend them. However, be careful to read the fine print if you haven't booked a boat before. The boats are equipped with the basics only. Our boat did not have any cushions for the cockpit. We initially booked a boat located too far north in Croatia although we mentioned sailing in the Split area. Sailchecker immediately rectified it.

August 16, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Karin,

Thank you for taking the time to leave us a positive review and some feedback that we think is very thoughtful. We try and learn from every piece of feedback given, we think. As a result we have changed our client care letters to highlight importance of checking inventories, items you night have expected in the past, may not now be available.

With some sadness, the market has become increasingly price driven, we love our role as agents helping customers understand what might be different on a more expensive yacht. In recent times we have seen cockpit cushions , snorkels, and the like being removed from inventories of many fleets as they seek to compete on price.

We are delighted that we found the right location in the end and had a great time.

We look forward even more to helping you out again.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

The rough and the smooth

Its easy to measure how good a company is when things go well. For me the true measure is when things go wrong.

I have booked with Sailchecker in the past and everything was excellent.

I recently booked again and was delighted to be offered a hybrid motorboat. Unfortunately it turned out not to be a Hybrid, this was an error in the advertising and Sailchecker were not responsible.

Kate was excellent in organising a successful solution. Professional and personable throughout.

In my opinion a really good company and I am happy booking with them.

August 16, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Andrew,

It has always been a pleasure looking after you and it's no nice of you to take the time to leave us some kind words.

We were naturally disappointed with the "hybrid ready" model, and very much appreciated your understanding. ate was delighted that you were more than happy in the end and we have passed on your lovely words to her.

We can't wait to hear what the next adventure is, even if it is on your own boat this time!

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Fantastic service and holiday........

From start to finish this was a very easy and professional process. Everything was put in place before our departure and communications were swift and straightforward. The airport transfer was waiting for us as promised and we collected our yacht in Marina Kastela, Croatia for a totally trouble free week. Collecting the yacht in the marina was very easy. Sadly the weather confined us to the marina for the first 24 hours but that gave us plenty of time to get provisions from the nearby supermarkets and visit Trogir. All in all a great experience and we will definitely be coming back.

August 6, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Andy,

It's wonderful to hear that despite the best efforts of the Croatia weather, that you had a great time, and by all accounts, made the best of it. Glad to hear all the bot on services worked for you too, it's so great to get some feedback, thank you for taking the time.

So great that you will be back with us soon, we are looking forward to hearing the new plans.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Best experience and trustworthy company.

I contacted Sailchecker with no previous experience boating. Kate held my hand through the entire process, and responded to my endless stream of emails answering all my questions. She set us up on an amazing catamaran, the crew was wonderful. The entire process was simple and everything was as she said it would be. It was a very simple process and my family and I are extremely satisfied. I've already talked to her about booking another boat for next summer. I highly recommend Sailchecker! Thanks Kate!

August 2, 2019
Unprompted review
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Reply from Sailchecker Ltd

Dear Brandon,

So very kind of you to leave us some nice words and such glowing ones for Kate ably supported by her team of course. We are so please we got you the right boat for you, and we are thrilled that you enjoyed the crew.

We do work hard at keeping the processes simple without losing the essentials, that comment means a lot to our product development team.

We look forward to creating the next chapter for you!

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Great service - thank you Sailchecker team!

Booked with Sailchecker to go to Split, Croatia. Great service from the start: good advice, price and communication. They brokered a great bareboat yacht and everything ran very smoothly. Highly recommended.

July 12, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Vas,

We are so pleased that everything ran smoothy as it should. It was very kind of you to leave such a nice review and we look forward to helping you out again very soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Online help from a consultant

I was looking for information by chat about islands in Greece . I was surprized by very quick helpful and immediate kind responses. The consultant was very kind , gave all the detailed responses that I needed. I highly recommend ! :)

June 10, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Hi Zsolt,

Always keen to help any any aspect of sailing and charter at any time. You are very welcome indeed.

Do drop by again soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

We Just came back from a 1 week trip on…

We Just came back from a 1 week trip on a private catamaran on the Greek islands.
Kate Ioannidou, was amazing on organizing the whole trip. She was extremely helpful and always so quick on responding my emails with so many inquires.
Ernesto (skipper) and Julia (hostess/cooker) were unbelievable amazing!!!! We had the best time with them. So respectful and also fun to be around. Julia cooked amazing meals!
This trip is highly recommended.

Thanks for everything!

June 9, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Vero,

It's so kind of you to take your time to leave such pleasant words. I can tell you that they are much appreciated by all and we have passed them on. The teams we choose to run our crewed events are key to that extra social experience, we are thrilled to hear you had a great time.

You are very welcome by the way and we look forward to arranging your next charter very soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Week in Levkas Greece

Week in Levkas Greece. Great Service and easy to deal with. Would highly recommend Sailchecker.

June 9, 2019
Unprompted review
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Reply from Sailchecker Ltd

Hey Phil,

Thanks for the review and recommendation. So glad you had a great time

The team look forward to helping you with your next adventure soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Excellent service, responsive team.

SailChacker arranged for us a boat at Marina di Scarlino (Fillonica). Excellent boat, excellent base, excellent service from SaleChecker! We visited Elba and Bastia (Corsica), It was my first visit to Bastia, and I really liked this place. Many, many thanks to the team!

May 27, 2019
Unprompted review
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Reply from Sailchecker Ltd

Dear Dmitry,

We very much appreciate taking your time to leave us some very nice words.

Our service to our clients means everything to us and we are delighted you had a great time in Corsica.

We look forward to helping you out again soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Chatting with Chris from Sailchecker…

Chatting with Chris from Sailchecker and wow, he is full of helpful information...This company is defineatly a firm you want to check out no matter what your plans are...career, vacation, certifications...they help with everything!!

April 5, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear David,

Always here to help!

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

The best way to charter a yacht!

I used Sailcheckers for the second time this year and they are just a wonderful company to work with. There was an issue with my booking, as the yacht, we originally chose wasn't available. (absolutely no fault of Sailcheckers or the Charter company) and that's when you really realize how well a company like Sailcheckers supports you. They were just brilliant to make sure that our holiday could go ahead unhindered. One small suggestion is that they recently stopped using their online dashboard system where you have real-time access to all your booking and payment information which is a shame as I really liked that but besides that: super service

April 5, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Double Dutch,

Thank for taking some time to review your trip and give us some feedback. Yachts don't go offline very often, yet due to the nature of sailing, it's something that simply can't be guaranteed. As your agent, when it does happen, we do everything in our power to find a solution, and we are so pleased that we were able to on this occasion.

We completely accept your comment about the real time dashboard, it's a feature we plan to bring back real soon.

We look forward to helping you out again really soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Gettign ready to cabin charter out of…

Gettign ready to cabin charter out of Pula. Zeynep Ozen has been on top of it, really helpful and patient during this process.
Ken

February 25, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Ken,

Very kind of you to take the time to give a mention to our newest member of the team.

Both Zeynep and the team were thrilled to hear your comments.

We look forward to helping you out again soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Outstanding.

So far, while organizing our next sailing holiday, I have from this company more than one can expect . All questions I might have are answered promptly and friendly. It is true, that these people support you in organizing your vacations, rather than just offer a boat reservation. Sailchecker is fourth sailboat charter company I use, and I guess I never change to another one if things go the same way in the future.

February 16, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Dmitrii,

We are so pleased to find that we have exceeded your expectations and will continue to do everything we can to continue that trend.

It was so kind of you to recommend us to others, we can't wait to be given the privilege of helping you out with more sailing dreams soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

We highly recommend SailChecker

We highly recommend SailChecker - BVI Sailing

We've just returned from an amazing sailing holiday in the BVI - we were a group of 8 friends and SailChecker helped us with organising an AMAZING catamaran charter from Tortola.

The boat was fantastic, a 2019 Lagoon 40, our skipper was also very knowledgeable, and he made sure that we have an unforgettable experience.

We highly recommend SailChecker to everyone that wants to charter a boat in the BVI.

We're now booking a trip in Croatia, and are already excited.

Thank you once again!

February 15, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Sabine,

What can we say - we are lucky to be able to send guests to these wonderful islands were we know sailing dreams have been made many times before and will be for many years to come. Even the horrific destructions we witnessed in 2017 can prevent this region from being one of the world's most sought after sailing destinations.

We are are also lucky to have such great trusted partners, together we provide the perfect blend of great sailing boats and peace of mind support you can rely upon.

It was so kind of you to recommend us to others, we can't wait to be given the privilege of helping you out with your Croatia trip over the coming weeks.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

We recently booked a sailing trip with…

We recently booked a sailing trip with SailChecker and I would wholeheartedly recommend them for their excellent personalized service and great prices. Moreover, one of the best aspects of chartering with them was their very friendly and sailing savvy personnel - and Kate Ioannidou in particular - that was able to answer all our questions and helped arrange our first ever sailing trip in the Greek Islands!

February 14, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Christina,

We are delighted you feel that you can give us such a glowing endorsement, and it's very nice of you to single out Kate for individual praise, we are grateful

We feel sure there are more sailing dreams to be made, and we can't wait to help you create them..

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

CAN'T GO WRONG!

I have now booked 2 charters with Sailchecker . As a New Yorker we are sometimes labeled with being difficult costumers. all that being said, I have had all my question answered professionally and timely. I was recently quoted a higher price ($1000) buy another group for the exact same charter.when I told them Sailchecker price they said they could come down. I told them no thank you. simply put use this service . you can not go wrong

February 13, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Donald,

It's not often we correct anyone in a reply!! Please forgive us, having served you twice and personally spoken with you on the telephone on more than one occasion, I can only say you have been a pleasure to deal with. We commit to the idea that there is no such thing as a silly or awkward question in this market, every query is an opportunity to meet, manage or, if we can, exceed expectations - so we say:

"Bring on the difficult questions!"

We do thank you for your kind praise, we operate a strict price guarantee here, that said, we rarely find ourselves needing to invoke it. Price wars actually don't assist the market or the customer in the long run, yet honest transparent pricing always will.

We feel sure that this will not be the last sailing memories we help you create.

Yours in sailing,

Chris
CEO/Founder

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Sailchecker Guided the Process

Sailchecker helped find a boat at a competitive cost for a bare boat charter through Spanish Virgin Islands, and then confirmed equipment (i.e., dinghy, motor, navigation gear, galley, grill ...) and final details for the charter. We were welcomed on arrival, boat was in perfect condition, briefing was on time and of high quality to put the final details on the islands of interest to be visited, and there were no surprises with the final billing.
I would use the Sailchecker again.
Joel

February 12, 2019
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Joel,

You chose a great location - the Spanish Virgin Islands (for the benefit of others reading this review) are accessible from the British and US Virgin Islands, but more often Puerto Rico) - they offer something more remote and secluded that the more popular destinations,

It was more than a pleasure helping you arrange this trip and look forward to assisting with your sailing memories again in the future.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

They are super available to help you…

They are super available to help you thought you do not want something directly from them.

November 6, 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Manuel,

Thank you for your review. We believe we are the most available charter company in the market, so it's great to have some positive feedback.

We look forward to helping you again soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Sailchecker made the whole chartering…

Sailchecker made the whole chartering process easy and were a pleasure to deal with throughout. The communication and responsiveness were excellent and also the charter company in the BVIs they set us up with were excellent quality and easy to deal with.

November 2, 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Paul,

Thanks you for taking the time to leave such a lovely review - it means so much to us to receive such positive and generous feedback of this nature.

We hope to be helping you with yet more sailing dreams in the not too distant future.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

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