Saint Espresso & Coffee Roasters Reviews 

60
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been buying Saint Espresso coffee for a few years after visiting the coffee shop on the way to Lords Cricket ground. The coffee is consistently excellent. Well worth the money and delivery is q... See more

Rated 5 out of 5 stars

Saint Espresso in Angel Central is my favourite specialty coffee shop in Islington! The baristas Lauren and Juliia are always welcoming, friendly and make the best coffee ever!! My tasty cappuccino w... See more

Rated 5 out of 5 stars

*Edited from previous 1 star review. After some initial confusion over contacting them, I can't speak highly enough about Saint Espresso's customer support, they've been fantastic at helping with... See more

Company replied

Rated 5 out of 5 stars

This was my third order each time the coffee came quickly, was freshly roasted and the Ethiopian was one of the best coffees I've ever had! Only negative was one of the orders didn't have an info card... See more

Company replied

Company details

  1. Coffee Roasters

Written by the company

With stores located in some prominent neighbourhoods across London, we serve specialty coffee and seasonal brunch with top quality service, in a relaxed, friendly environment. Our in-house roastery is based in Hackney Wick, where we carefully source and roast exceptional, single origin coffees from around the world. Exclusively for our neighbourhood cafés, amazing hospitality partners and for you to enjoy at home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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4.8

All reviews

(60)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing!

The best coffee we’ve had by far!

February 4, 2022
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Reply from Saint Espresso & Coffee Roasters

Thanks for such a lovely review, so glad you enjoyed!

Rated 5 out of 5 stars

Excellent

Excellent! Your staff pointed me to the website, both in store and online, all is FAB!
Great coffee and staff, a joy!

Thanks

January 19, 2022
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Reply from Saint Espresso & Coffee Roasters

Thank you for taking the time to leave us a review, we really appreciate the kind words. So glad you enjoy our coffee and received great customer service. We hope to see you again soon!

Rated 1 out of 5 stars

Did not receive the correct coffee I…

Did not receive the correct coffee I ordered and had to pay more than half the order price to UPS upon delivery.

Appreciate the refund but would have been nice to receive the coffee I actually ordered as I did not order just to waste two weeks and end up without it..

January 16, 2022
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Reply from Saint Espresso & Coffee Roasters

Thanks for bringing this to our attention, we appreciate all feedback. Having checked with the dispatch team, I have been informed that the order has been fully refunded. We apologise for the error and would invite you to email us on info@saintespresso.com so we can look into this further and make sure it doesn't happen again. Many thanks.

Rated 3 out of 5 stars

Coffee was ok not very impressive

Coffee is a ok, nothing extraordinary. House blend was a bit disappointing, nothing like what I had in their Baker Street branch.

Delivery was later but it was mainly due to Christmas. I might just going back to rave coffee as I was not very impressed with the coffee flavour.

January 13, 2022
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Reply from Saint Espresso & Coffee Roasters

Thanks for taking the time to leave us a review, we really appreciate all feedback. We are sorry to hear that you did not have a great experience of our coffee. We would like to explore this further if you could email us on info@saintespresso.com. Many thanks.

Rated 5 out of 5 stars

Great coffee

Quick, efficient and most important great coffee

January 11, 2022
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Reply from Saint Espresso & Coffee Roasters

Thank you for leaving us a review, we are so glad to hear you enjoyed our coffee! Hope to see you again soon.

Rated 5 out of 5 stars

Great coffee, exceptional service!

We came across Saint through a coffee advent calendar - really pleased we did! The coffee is great and they went above and beyond to ensure that my Christmas order arrived in time which was very much appreciated. :)

January 8, 2022
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Reply from Saint Espresso & Coffee Roasters

Thank you so much for taking the time to leave a lovely review. We are really glad to hear you discovered us and that you enjoy our specialty coffee so much.

Rated 5 out of 5 stars

Best coffee and customer service

The coffee is absolutely amazing and definitely worth every penny. I’m now spoiled, and all other coffee is subpar in comparison! Saint Espresso’s angel blend is DEVINE. I was unable to find an angel blend in the states or any other country for that matter, but I stumbled upon Saint Espresso and I’m glad I did. Getting my coffee to the States was a learning experience for us all, as I’ve never imported a food item before. The staff was quick to respond and extremely helpful. Best customer service I’ve ever received. Thank you to everyone that helped to ensure my coffee arrived as quickly as possible. I hope shipments to the U.S will proceed in the future, even if I’m the sole recipient! Being in the U.S Navy, coffee is a big part of our morning. The coworkers that I’ve decided to share this coffee with are totally addicted to it and are hassling me for more! Definitely recommend this coffee to everyone!

January 8, 2022
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Reply from Saint Espresso & Coffee Roasters

Thanks for bringing this to our attention and we appreciate your patience with the shipping to the US. We are working on efficient international deliveries and are so glad to hear you (and your navy colleagues!) enjoyed.

Rated 5 out of 5 stars

Great coffee

This was my third order each time the coffee came quickly, was freshly roasted and the Ethiopian was one of the best coffees I've ever had! Only negative was one of the orders didn't have an info card with brewing instructions.

December 29, 2021
Unprompted review
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Reply from Saint Espresso & Coffee Roasters

Thanks for taking the time to review us. We are so glad to hear that you enjoyed the Ethiopian blend, great choice! Apologies on the info card, we have flagged this to make sure it doesn't happen again.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, website was broken so I emailed over a message - speedy response and order taken over the phone and posted out so it made it in time for Christmas!

December 29, 2021
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Reply from Saint Espresso & Coffee Roasters

Thanks for the review, we appreciate all feedback! Apologies for the website issue but we are so glad you were happy with the customer service.

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