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Company details

  1. Fashion Accessories Store

Written by the company

Created by fashion lovers for fashion lovers, SAINT PERRY is so much more than a simple online fashion brand. It’s a lifestyle and a unique taste for luxurious but functional wardrobe staples that anyone can wear and match. Discovering new styles, accessorizing, and making your fashion statement has never been easier. In a world packed with fast fashion and mass-produced clothes, SAINT PERRY is here to give you a breath of fresh air. We add a creative and unique twist to everyday fashion—elegant, essential, and universal.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Extremely bad customer service

Ordered two items from them and waited 2 weeks with no tracking number or update. Sent them an Email and they didn't even respond to it before canceling my order "per my request" even though I didn't ask for it to be canceled, just asked for a update on my order. Now im waiting to see if they actually refund me. They clearly do not understand what customer service is. I strongly recommend thinking twice before giving these people your business.

July 6, 2025
Unprompted review
Rated 1 out of 5 stars

They will have you ship return back and not refund!!!

This is by far the most unprofessional company I have ever dealt with !!! Poor communication, they don't respond to any of their emails, their phone number is disconnected, and most of all, they I returned an item to them and they never refunded me!!! THEY ARE THE ABSOLUTE WORST.

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst First time experience…

This is the worst First time experience I ever had with a clothing company. I ordered the black flair pants and i expedited the order. Two weeks has gone by and when I reached out to them via What’s App and by email they gave me two different stories at the same time. Bad company and Bad business. Shoppers Beware!

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order

I placed an order, and the item did not fit. I requested a return and UPS made three attempts to deliver the item back to Saint Perry. It has been over 30 days since delivery of the return and no refund has been initiation nor call/email returned after numerous attempts. BUYER BEWARE!!!

March 12, 2025
Unprompted review
saintperry.com logo

Reply from saintperry.com

Hi Orran Robinson,

Thank you for sharing your feedback, and we sincerely apologize for the frustration and delay in communication. We’re happy to confirm that your refund was successfully processed as $ in store credit on March 25, 2025 (Loyalty Card Code ending 5709). This credit is ready for immediate use on your next purchase with us.

We regret that our team did not follow up clearly to notify you of this resolution, and we’re addressing this internally to improve communication. If you’d prefer an alternative refund method or need assistance redeeming your credit, please reply directly here or email us at support@saintperry.com—we’ll prioritize your case personally.

Your patience and understanding mean a lot to us, and we’d love the opportunity to restore your confidence in Saint Perry. Thank you for giving us a chance to make this right. 😊

Warm regards,
Saint Perry Customer Care Team

Rated 1 out of 5 stars

Order placed 11/20 and not even a tracking #

I was hesistant to make this as I really wanted to support this business as their pieces look nice and unique however I ordered two shirts on 11/20 and Today is 12/12 and I havent even received tracking. I have followed up a total of 8 times between text and email and nothing. The level of customer service here is extremely disappointing.

December 12, 2024
Unprompted review
Rated 4 out of 5 stars

I ordered 2 pieces on November 26 which…

I ordered 2 pieces on November 26 which was pre sale to ship dec15 now got a lil scared but the customer service literally FaceTime me with reason why and I am grateful for there service!!! I will keep you guys posted !

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

Great quality and style

I was very pleased when I received my order, the quality was super. And the style on point. Shipping was timely too. I also had a great customer service experience when I called to find out about an out of stock item.

April 9, 2023

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