Saints & Slimmers 

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Rated 4 out of 5 stars

Good service and delivery, always running promotions. Sometimes the stock disappears for a while and things change around but I've worked out the products I like and stick with them.

Rated 3 out of 5 stars

Starting with S&S is a good starting point. But do your research and the best solution to lose the most weight quickly is a combination of meals, diet companies. [EXTERNAL REFERENCE] has lower calorie... See more

Rated 5 out of 5 stars

The Saints and Slimmers products are really good. My favourite things that I've tried so far are the natural chocolate and strawberry milkshakes, chocolate muffins, sinless meal bars, toffee porridge,... See more

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Rated 4 out of 5 stars

Overall this diet company offer some of the best tasting products around at a great price . Their only downfall is their stock problems allways seem to be out of one thing or another especally the rea... See more

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Rated 2 out of 5 stars

Great products, desired results, left without meal packs for 2 days

The plan works great , food tastes great and is easy enough to manage. Recently however I ordered some more packs well in advance of running out ( nearly 2 weeks ahead ) however due to S&S not having orange water flavouring my order was held. They did call to tell me this, I explained that I needed the food so could they please send it and the forward to water flavouring when it was available. They agreed to this. So I waited the up to 5 days I should for delivery of my food but with no joy, so I call them on the Monday to find that it hadn't been sent. I explained that I only had one days food left so they promised it would be sent next day delivery. The next day came and no food delivered and I had no packs left, I call customer services to find it had not been sent as promised, was practically in tears. The suggestion was I went back onto normal food for the day but that isn't what I wanted I am on a strict diet for a reason. Next day came and the food arrived...... At 8pm. Not a great experience tbh however I am going to stick with them for now as it is working great just didn't appreciate the several failures.

March 6, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi Adam,

Many thanks for taking the time to leave a review, but I am very sorry that we seem to have delayed this order to you.

This has been fedback to the team, and I hope that you continue to enjoy our products.

I have also asked a member of the team to contact you via email regarding this issue.

Please do let us know if you have any further queries that we can help with, and good luck with the remainder of your goals.

Regards
Janine
Customer Services

Rated 4 out of 5 stars

Restricted stock

Service is good, but some restrictions on certain stock items which is a shame.

March 1, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi there,

Thank you for taking the time to leave a review, and feedback.

I am sorry that some of our products have sold out that you would have wanted, but our Product Development team are working hard to bring new flavours and ideas into the range, as well as replenish stocks as quickly as possible.

We do have some new things being launched soon, so I do hope that you'll give us another go and try these.

Regards
Janine
Customer Services

Rated 4 out of 5 stars

Good service

Good service from S&S!
The milkshakes are nice, but don't like the soups or porridge much. Haven't tried the ready meals.

March 1, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi Jennie,

Thanks for your comments, and glad that you've found many of our products to your taste. We've just brought out a new meal replacement soup porridge that you may enjoy, and we're always looking at new flavours and ideas that you may like more.

We hope to see you again, and please don't hesitate to get in touch should you have any further queries.

Regards
Janine
Customer Services

Rated 5 out of 5 stars

Always happy to help and great tasting food all round.

When ever i have spoke to or emailed them they are quick to respond and really do try and sort everything out for you. The food is always despatched very quickly and is easy to store. It has easy to follow instructions and tastes great. I have always been weary of powered milkshakes as normally they do taste anything like what there meant to but with saints & slimmers they are really nice. I would recommend them to anyone that wanted to lose weight healthily in a controlled sensible way. :)

March 1, 2014
Unprompted review
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Reply from Saints & Slimmers

Hey Angela,

Thank you for taking the time to leave a review, and for your feedback and comments.

Its great that you've enjoyed our products, as we're also proud and pleased with them too!

We hope to sere you again soon, as they can be used to help maintain a healthy/ sensible diet as well as to lose weight.

Should you have any queries please just let us know.

Regards
Customer Services

Rated 4 out of 5 stars

Surprisingly tasty... and working! Thanks!

Thank you for this. I was dubious in the beginning but so far this has been the only diet plan that has actually worked. I LOVE THE PORRIDGE - but in fact all the meal replacements taste good. And filling. Finally, something I can stick to.

February 28, 2014
Unprompted review
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Reply from Saints & Slimmers

Hiya Sam,

Many thanks for the review, its always great to gear positive and happy customers of the plan and our products.

Hopefully the rest of your plan goes well, and if you have any further queries please just let us know.

Regards
Customer Services

Rated 2 out of 5 stars

My order had missing items, but I was charged in full for all items and not told they were not available

When my order arrived I noticed a third of the items were missing despite me being charged for everything I ordered. I chased the company to find out why (i got an engaged tone for two days then had to email to ask someone to call me back), and the remaining items were out of stock, however this was not raised and I was not told, so it's a good job I realised. This is still to be resolved.

February 28, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi Holly,

Thank you for taking the time to leave a review, and please accept my apologies for any inconvenience caused by some of the items not being in stock when we despatched your order.

I do understand the frustration that may have been caused when we couldn't supply the required item to you, and sorry that the alternative products we have available weren't to your satisfaction/ taste.

I can see that one of my collaeagues has been in touch with you, and I hope that you will give us a try again in the future.

Regards
Janine

Rated 3 out of 5 stars

Very good products but constistance needed!

I have really taken to the saints & slimmers meal replacement diet. I did not have a lot to lose less than a stone and have managed to lose 10 lb in 5 weeks on the breakfast and lunch plan. Most of the meals/products are very tasty, easy to make and not expensive!
One bug bear, often things (breakfast muffins/milkshakes/meal packs) are out of stock for long periods of time and when I email s&s they say they will be back in stock soon but rarely they are, or the product is discontinued with no explanation. Also my first batch I was sent nearly OOD muffins and I was told the real OOD was 2 months after what was printed on the packet?!! also I paid for next day delivery with one order and it did not arrive via the courier as s&s had not delivered it to them on time!! I never received a reply to my email about this either.
If s&s got their act together regarding the admin/ordering side it would be a 5/5 as it is it is more like 3 star but food is lovely!!

February 27, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi Ella,

Many thanks for taking the time to post your review, but I am very sorry that some of the items you would of wanted to reorder were out of stock at the time.

We do work hard to try and ensure that we have the best products, and so are looking to develop some new ones. And we were unfortunately, given different information from the suppler regarding the muffins and milkshakes as to when these would be back into stock.

I hope you will give us another go in the future, and if you have any further queries please let us know.

Regards
Janine
Customer Services

Rated 5 out of 5 stars

excellent

all orders have arrived on time one of my orders had some bits missing I contacted the company and it was sent out for next day delivery no questions asked could not fault them would recommend and have recommeneded

February 27, 2014
Unprompted review
Rated 5 out of 5 stars

it is a really good diet

It is a really good diet i feel great only been on it for 4 days and i feel like i have loss some weight all ready cant wait to loss more weight

January 23, 2014
Unprompted review
Rated 5 out of 5 stars

I'm having CHOCOLATE FOR BREAKFAST & have gone down 2 dress sizes!!!!

I started off with a weeks complete diet and saw results straight away but I don't like cooking and didn't enjoy the full range of ready meals so the evening meal would have bored me for much longer. I love the Chicken Satay meals though, always have to have one in the cupboard.
I enjoy the porridge but I LOVE the skinny muffins for breakfast, I have a chocolate muffin every morning now & still look forward to it after 3 months.
My husband loves the meal replacement shakes, which are very filling, but I prefer to eat the meal replacement bars.
The delivery has always been quick and have had no problems except for right now when the only muffins available are past their sell by date, they do still taste great but that can only happen for so long before they go stale and I don't know when that will be so I am worried about buying my usual 6 week supply in bulk

January 21, 2014
Unprompted review
Rated 3 out of 5 stars

Clue was in the name (Chilli) but way too spicy for me

I was really excited to find a different website for this kind of diet. The cost is brilliant and I thought yes, I'm doing it. So I ordered a 7 pack just to test the waters. Oh my god, the Thai Chilli soup was way to spicy for me. I could barely take two mouthfuls of it. In that respect I was very disappointed. However, the service I received was brilliant.

January 20, 2014
Unprompted review
Rated 5 out of 5 stars

VLCD keeps you full and results are fantastic

I was initially sceptical about the VLCD meal replacement shakes but have found them so convenient to use as I am using the ready to drink cartons. The muffuns are delicious too.

January 19, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi there,

Many thanks for leaving a review, and glad that you are finding the products and plan easy to follow.

The muffins are a very popular product, as they're tasty, nutritious and low calorie!

Good luck with the rest of your plan, and please let us know if you have any queries.

Thanks
Customer Services

Rated 5 out of 5 stars

Reliable!

There are lots of choices for "food"! Very good indeed!

January 19, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi Arianna,

Many thanks for leaving a review, and glad that all is going well so far.

Thanks
Customer Services

Rated 1 out of 5 stars

Not happy with delivery service

Was informed that my delivery would arrive Thursday so waited home all day and no delivery. My parcel has been returned so will not receive it. Awaiting full refund.

January 18, 2014
Unprompted review
Rated 1 out of 5 stars

Total rubbish waste of money

Ordered £100 worth of goods, delivered 3 days later "box thrown over 6ft back gate in pouring rain" shakes split leaked throughout box, all over kitchen floor! Complained and a week later no response. Lost money and faith and no weight! Steer clear of this company!

January 17, 2014
Unprompted review
Rated 5 out of 5 stars

Good products, excellent value for money

If you're looking for a VLCD, I'd definitely recommend Saints & Slimmers. The products are all very palatable and excellent value for money. The shakes are better than some others I've tried and the savoury meal packs are a nice change.

January 17, 2014
Unprompted review
Rated 3 out of 5 stars

Expectations regarding delivery not met but taste so far good

I was attracted to this because for a reasonable price I could do the 5:2 diet. However delivery was promised in 3-5 days and actually took 7 and box was very damaged when it arrived. Contents bashed but seem to be ok. No apology from driver or company.

January 16, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi there,

Many thanks for your review and feedback, and very sorry at the state of the box upon delivery.

We haven't received any notification from the courier or yourself regarding this which is a shame, otherwise we could have escalated it and resolved it accordingly. A member of the Customer Services team will be in touch soon with regards to this.

I do hope the plan is going well though, but please do get in touch with us if you have any queries.

Regards
Customer Services

Rated 4 out of 5 stars

GREAT VLCD if delivery on time!

This diet is so easy and tasty and successful 9Lb in my first week felt fantastic but I need to order it week to week and altho I ordered it on a Wednesday requiring it for the Monday it has not arrived so now 2 days short and off the diet again!! GREAT FIRST DELIVERY !!! 2nd not so much! It's going to be hard to get back on track!

January 14, 2014
Unprompted review

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