Overall, very nice website. I have bought several things, and if something didn't come, they helped me sort it out. The quality is generally very good, so I recommend buying from Sakerplus.
Company replied
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Created with AI, based on recent reviews
Unit 1, Common Lane, Fradley Park, Lichfield, Staffordshire, WS13 8NQ, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 43% of negative reviews
Typically replies within 1 week
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At the moment I have paid for a solar light been over a week absolutely no confirmation or response to my emails, I m thinking £25 down the pan,if I had to read trustpilot reviews I wouldn't have ordered, I complained to PayPal giving the same information and surprise the light appeared approximately five days later,the only contact from saker is today 23/2/2026 through trustpilot the parcel was poorly packed so from my experience I doubt I would use them again

Reply from Sakerplus
Bought my son the retro gaming system for xmas it took over a month to arrive and worked for 5 minutes and now will no longer turn on. £50 and not even been able to play. Have emailed twice but no reply. Awful

Reply from Sakerplus
Their customer service is completely non responsive. December 2025, I ordered an embroidery kit, wanting to learn how to do some additional embroidery stitches. Thought this would be a good way to do this a it was advertised as a sampler book. The product took a long time to arrive When the kid arrived. There was no embroidery floss. It was all spools of thread. the “book“ that was supposed to be included showing how to do. The stitches was a bunch of loose sheets of stamped fabric and had no instructions whatsoever on how to do the stitches just stamped with the different stitches. when I contacted the company to ask about returning the product because it was not as advertised, I never received a response. It’s now more than 30 days later and while it wasn’t a complete waste of my money because I did get a few things like needles and a threader but certainly not worth $39. Buyer beware. The company advertise extensively in pop up advertising through game apps.

Reply from Sakerplus
I too received an item that was nothing like the advertisement. I emailed the company because I want a return label. It has been a week and still no info on how to get a return label. Very disappointed to say the least
So, I reserve the right to update my experience, but for now. It did take over a month from China, which was not expected. Also, it is much smaller than the video's.
I haven't installed in my vehicle yet, but the video looks decent at best. A little disappointed at the claim that it doesn't need to be plugged in and the battery will last a month. Maybe while it's turned off. Full battery and it lasted about 10 minutes.
More to come
Absolutely hopeless . So quick to take your money, 2 months on still no delivery and no response from the CS team even after multiple emails. Do not buy from this company..
It arrived and I was expecting a big box but received a tiny box, once opened it was lightweight and plastic that came out… definitely not what I expected. It looks very cheap. def would not have paid £90 which was its original price. I bought it as it was half price and looking at it I still think I was ripped off. Do not buy.
I only gave a one star because I couldn’t give a zero star!
I ordered the scissors for a Christmas present. They never came. I received an email stating the were delivered but I’m home every day and have motion cameras that record and they never came.
I was charged and it did not come for Christmas and still has not came.
sakerplus
ORDER MSP-25613039
Non delivery of goods. No communication with company. It is a scam company, please don't use. Everything is automated no actual humans.
People need to be aware that this is a very bad company! Their is no human to contact, they DO NOT honor their stated 90 day refund policy. I bought 2 stitch book that are just loose pages and want to make a return. They do not respond.
I wish I could give zero stars. After waiting over six weeks for the package. The package was damaged and the contents were not as advertised. AVOID AT ALL COST.
Unable to track item or get in contact with Sakerplus via email. I order my product on December 16, 2025 , it now January 4, 2026. I believe this is a SCAM. I recommending no one to order from SAKERPLUS.
I ordered the rechargeable chirping and flying bird. After 4 weeks I get a damaged bird without charger that doesn’t fly nor chirps in a plastic bag which was NOT what I ordered. Have written their “customer service” but no response. Their comment on “90 day money back guarantee “ is a crock of 💩. These guys are thieves. STAY AWAY FROM THEM!
Not received the parcel. Money gone and my little princess is totally disappointed 😞 I'm very said.
This is the ABSOLUTE worst company. Do not order from them they are a fraud, scam, complete crap company. They are theievs!!! Took my money, absolutely no communication from the company. I have filed a dispute with my bank. DO NOT ORDER FROM THEM!!! HAVE NOT RECIEVED ANYTHING BUT THEY WERE QUICK TO RAKE MY MONEY!!!
I ordered a set of electrical outlet extenders. I was overcharged, wanted to return them and was offered a 50% discount but declined and said I still wanted to return the items and was told it would cost me more to return then to keep with the discount.
I then responded that I would accept the 50% discount and included a copy of their email with the offer, and was ghosted from then on out.
WE WILL NEVER ORDER FROM THIS COMPANY AGAIN.
⭐☆☆☆☆
Very poor customer service from Sakerplus. I received faulty goods and attempted to resolve the issue by email, but my complaints were completely ignored. Despite presenting itself as a UK-based company, the purchase was shipped from China, which was not made clear at the time of ordering. Overall, this was a frustrating and disappointing experience, and I would not recommend this company.
Terrible experience. I needed to cancel an order. I was offered a discount which i didnt want. I have now emailed 7 times with no reply. Shocking customer service.
I have ordered one of the boxing games. 15th December for a Christmas present.
I have recieved no email. No confirmation of goods , however the money has gone out. I have emailed numours times...
Not one word from this company. Luckily paid through PayPal. Now will start for a refund.
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