salalcu.org Reviews 2

It was easy to get approved for a $60k solar loan. And they supposedly offer "Skip-a-pay" where you can skip up to two loan payments a year.

However, when I tried to use it online and have an outside debit account that pays for my loan, their "system" refuses to allow the one time $25 fee for skipping a payment to be debited from the same account. No electronic option. You have to snail mail a check for the one time $25 fee in order to skip a payment.

This company is in the paleolithic era of actually providing a service to a good customer (me) when I need it!). So stupid and unbelievable when everything is electronic these days.

Why were all the previous reviews taken down? Probably because it's all 1 star. They steal your money. There is no option to change ( online ) the amount you pay towards your loan. When you have it re-amortized to a lower amount, the extra you pay STILL goes to interest and NOT principal. You have to submit a PDF form with your info to change payments, cannot be done online. After submitting they say 1-2 days to reflect on account, THEY NEVER CHANGE HOW MUCH I PAID, meaning that the extra money per month was STILL going to interest and not principal. That means they are stealing the my money. I don't know who to report these people to, but I'm going to find anything I can, federal or otherwise, to shine light on this predatory company.