Found our guide Danelle interesting and knowledgeable about the history of Salem and the witch trials. Also she corrected 300 years of errors in the history books. She cared about our safety while wal... See more
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Salem Ghosts will take you to the most haunted places in town, featuring stories of the tragic and sordid events that took place here in Witch City. Join us to experience Salem's most authentic ghost tour and discover why this is the most haunted city in America. Tours are held nightly, rain or shine!
United States
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Reply from Salem Ghosts
We had a blast! Michael gave us a personal tour and gave us some really great spooky stories!

Reply from Salem Ghosts
This was so fun. I was weary at first but thoroughly enjoyed Noelle and the tour. Would always recommend

Reply from Salem Ghosts
Very great tour and Sam was an outstanding guide with lots of knowledge of the area. If I were you I would take this tour and learn some background information about Salem!!

Reply from Salem Ghosts
The tour guide Stella was amazing it was easy to understand and very well done

Reply from Salem Ghosts
We had a nice time walking around Salem and our tour guide, Will, was really personable. I would recommend that you guys invest in microphones for your guides as it was difficult to hear while walking. I also wouldn’t call this a “ghost tour”, it was more of a sad/macabre/historical one. It was a good time and a good way to see Salem!

Reply from Salem Ghosts
We had a great experience and tons of fun! Bella was a wonderful tour guide!

Reply from Salem Ghosts
The tour guide was the best. I don't remember his name but he was funny and wore a pink jumpsuit.

Reply from Salem Ghosts
Great tour guide! Elizabeth was amazing!! So knowledgeable and took the time to give us great stories. The best tour guide we have ever had in Salem

Reply from Salem Ghosts
Sam was an awesome tour guide, he made conversation with the guests and shared photos from previous paranormal experiences on his tours. Would recommend.

Reply from Salem Ghosts
The tour was good. Our tour guy was a lot of fun, but a little disappointed was expecting more ghost stories or stories about the bars we were stopping at besides the last one we stopped at. I was excited to learn about local ghost stories and was a little disappointed in that.

Reply from Salem Ghosts
We absolutely loved Danielle! She is so friendly, engaging, and knowledgeable about Salem.

Reply from Salem Ghosts
Very interesting to learn the history of Salem and hear some of the encounters people have had!

Reply from Salem Ghosts
Our tour guide Susan was amazing and very knowledgeable. Customized the tour to our interests and needs!

Reply from Salem Ghosts
Our tour guide was awesome! Salem is awesome! Can’t wait to go back and do it all over again!

Reply from Salem Ghosts
I would not recommended the ghost tour to anyone! The tour was absolutely terrible! The tour guide did not know any information about the places we stopped at, and we were not told any ghost stories. We couldn’t wait for the tour to be over! Definitely don’t waste your money!

Reply from Salem Ghosts
Our tour guide was perfect. His accent and voice are perfect for a ghost tour guide. I wish we would have gone through the graveyard.

Reply from Salem Ghosts
Helpful customer service when there was an issue with the first scheduled tour, got rebooked to another tour immediately. Had a great tour guide, and great experience.

Reply from Salem Ghosts
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