SalesCloser Reviews 

59
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the incredibly simple platform setup and the dedicated support team that actively guides them throughout the onboarding journey. Many users note that the virtual agents effectively manage high volumes of chats, maintain natural conversations, and significantly boost overall business engagement rates. However, some customers also noted significant frustrations regarding unresponsive customer support teams and problems that remained entirely unresolved over extended periods. A few reviewers experienced a very difficult onboarding process, claiming that the technology ultimately failed to deliver on its promises and did not suit their business needs.

What people talk about most

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting stark contrasts in their... See more

Service

Consumers find service to be ambiguous, with highly mixed and polarized experiences reported. Many reviewers... See more

Staff

Customers consistently note positive experiences with staff, praising the team for their dedication,... See more

User experience

People report ambiguous experiences with user_experience, highlighting a mix of very smooth platform... See more

Response time

Reviewers highlight ambiguous aspects of response time, experiencing both frustrating delays and surprisingly... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We've noticed a huge jump in our engagement rates because leads get immediate responses. They stay warm and involved throughout the process.

Rated 5 out of 5 stars

Salescloser's setup is ridiculously simple—just input your style and go. My agent talks casually, recommends products perfectly, and seals the sale every time. No more lost opportunities overnight or... See more

Rated 5 out of 5 stars

Slept through a $10K close—agent handled the full convo flawlessly. Lifelike responses kept the prospect hooked till payment. Woke to notifications of success. Scaling dreams realized. Wow!

Rated 5 out of 5 stars

Agents start with genuine rapport, then guide to the close naturally. Customers comment on how "helpful" it feels—not salesy. Objections melt away in flow. My retention soared too. Perfection!



Contact info

3.4

Average

TrustScore 3.5 out of 5

59 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 2 weeks

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3.4

All reviews

(59)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Coaching Calendar Filler

Engages inquiries, demos value, books sessions seamlessly. Qualifies deeply for high-quality calls only. Calendar packed, no-shows gone. Coaching biz thriving!

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Lightning-Fast Wins

Zero to sale in one chat session—setup was that quick. Persuasive without pressure, always available. Leads love the speed. My hustle optimized!

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

took a payment from a unauthorised …

took a payment from a unauthorised credit card.
Customer service is horrible. impossible to contact.
you cannot cancel subscription on their website.
DO NOT USE THIS COMPANY!!!!

January 31, 2026
Unprompted review
SalesCloser logo

Reply from SalesCloser

Hi there,

I'm sorry to hear about this experience — I understand how frustrating an unexpected charge can be.

To clarify, we only process payments using the card details provided at the time of signing up for a free trial. If the trial isn't cancelled before it ends, the subscription activates automatically, which is standard across SaaS platforms. That said, if there's been a billing issue or if you'd like to cancel, we're absolutely here to help.

Please reach out to me directly at miguel.n@salescloser.ai — I'll get this resolved for you right away.

Miguel
Customer Success & Support Team Lead, SalesCloser.ai

Rated 5 out of 5 stars

Niche Mastery Tool

Tailored for my industry jargon, it talks expert-to-expert convincingly. Closes with confidence-building details. Easy iterations for perfection. Niche sales exploded. Tailor-made triumph!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

24/7 Closing Machine

Salescloser's setup is ridiculously simple—just input your style and go. My agent talks casually, recommends products perfectly, and seals the sale every time. No more lost opportunities overnight or on weekends. It's like hiring a tireless sales superstar. Business booming!

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing and stressful…

Very disappointing and stressful experience.

A large amount was deducted after a so-called “free trial”, with no clear indication anywhere on the website on how to cancel the trial or that a charge would automatically apply.

Customer service is extremely poor — I have been emailing back and forth for over a week, and the issue is still unresolved. Replies are slow and repetitive, with no real ownership of the problem.

There is no clear button or option to cancel the plan. This essentially forces users to keep paying for a service they do not want and are not using, which is unacceptable.

Overall, there is a serious lack of transparency around billing and cancellation. I would strongly caution others to think twice before signing up.

January 20, 2026
Unprompted review
SalesCloser logo

Reply from SalesCloser

Hi there,

Thank you for taking the time to share your experience.

We do offer a free trial so users can explore the platform before committing, and like most SaaS products, the subscription begins automatically if the trial isn't cancelled beforehand. That said, we completely understand that things slip through the cracks — and whenever someone reaches out, we're always happy to help resolve it.

I'm sorry to hear your support experience didn't reflect that. That's not the standard we hold ourselves to, and I'd like to make this right.

Please reach out to me directly at miguel.n@salescloser.ai — I'll get your account sorted and ensure you're taken care of right away. No more back and forth.

Miguel
Customer Success & Support Team Lead, SalesCloser.ai

Rated 5 out of 5 stars

Lucas was just amazing helping our…

Lucas was just amazing helping our company set up the AI agent and doing everything possible. I have never seen this much level of care for the customer and going the extra mile in everything we needed. Amazing rep and amazing copany!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Midnight Deal Magic


Slept through a $10K close—agent handled the full convo flawlessly. Lifelike responses kept the prospect hooked till payment. Woke to notifications of success. Scaling dreams realized. Wow!

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Peak Performance Hero

Busy seasons? No problem—my agent manages floods of chats solo. Converts high-intent leads while nurturing others. Always polite and on-brand. Business stabilized beautifully. Hero status!

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Trust-Building Beast


Agents start with genuine rapport, then guide to the close naturally. Customers comment on how "helpful" it feels—not salesy. Objections melt away in flow. My retention soared too. Perfection!

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

Really disappointed in Salescloser.ai

My experience with SalesCloser.ai was disappointing. During my sales call, I left with the impression that certain capabilities would be included and would work well for my situation, but the actual service didn’t match those expectations. In my case, the platform didn’t seem suited to the Dutch market, and I saw very little practical value after trying to implement it. When I reached out about a refund, the response I received was that it wouldn’t be provided, which added to my frustration. Overall, the service just didn’t work for my needs, and I wouldn’t recommend it based on my experience.

January 14, 2026
Unprompted review
SalesCloser logo

Reply from SalesCloser

Just to clarify, this review appears to be a direct copy of previously posted negative reviews. At present, we have only one active user based in the Netherlands, and this individual has posted multiple negative reviews on our Trustpilot account.

We take feedback seriously and are always open to addressing legitimate concerns. That said, accuracy and context matter, and we do not tolerate false or defamatory statements.

For transparency, we encourage readers to review the other negative reviews on this page, as the content is repeated verbatim.

Rated 1 out of 5 stars

The sales guy of Salescloser.ai

The sales guy of Salescloser.ai. (they flagged this review because of using of the real name so I had to change it because of Trustpilot policy) have been very kind in the sales call. I wish he was that helpful afterwards. A lot of things were promised in the call.

The bot was not able to meet these criteria. The software is not working correctly.

After we requested a refund, we don't hear from them anymore. Yesterday they deducted another payment from our bank account while we already canceled the subscription.

This company is a big scam, please avoid at all cost!

Last week they still deducted another payment from us. Complete scam. They also keep deleting negative reviews from Trustpilot..

November 14, 2025
Unprompted review
SalesCloser logo

Reply from SalesCloser

Just to clarify, this review appears to be a direct copy of previously posted negative reviews. At present, we have only one active user based in the Netherlands, and this individual has posted multiple negative reviews on our Trustpilot account.

We take feedback seriously and are always open to addressing legitimate concerns. That said, accuracy and context matter, and we do not tolerate false or defamatory statements.

For transparency, we encourage readers to review the other negative reviews on this page, as the content is repeated verbatim.

Rated 1 out of 5 stars

Fraud company

They charged our account while we had already cancelled months ago. This service doesn't work and the company is a fraud, the customer service is plain lying.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

This platform is amazing

This platform is amazing. Really well built and perfect for a company that wants to scale their sales.
Also, support is amazing. Big shout out to Lucas from their support team, who helped us thru the whole process.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Had a few questions about setting up AI…

Had a few questions about setting up AI agents for our company. Which was clearly explained by Pamela about the features and capabilities. Took her time to answer all possible questions I had and gave some tips to improve and tweak our agents prompt. Overall a great service!

December 17, 2025
Unprompted review

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