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Company details

  1. Telecommunications Service Provider

Written by the company

Salon Comms help you and your business to deliver a perfect client experience, everytime! We're connectivity and communication specialists, dedicated to the hair, beauty and wellness industry, so we're here to help and support you, and when you're open, we're open, providing 7 day (UK based) support as standard. Having a secure, reliable broadband/WiFi connection is the key to any successful business, especially when you're essentially running all of your software and apps through it! From taking card payments, to accessing your salon booking software, and even streaming your favourite playlists or radio station, you need fast, reliable and secure business grade broadband service that provides complete WiFi coverage throughout your business premises. You'll also need to keep yourself cyber safe, so we provide you with a 'Guest WiFi' network for your clients to use complimentary, whilst we keep all of your business confidential and sensitive traffic running through a Private WiFi, which can only be accessed by those you require to have access. With the BIG 2025 Switch-Off edging closer, you'll also need to move your main telephone number over to the cloud, which we can help you with and make the process as smooth as butter! Plus you'll access a whole host of features, such as call recording and our mobile app, which provides you with another option of how you take and make your business calls, as you'll no longer be tied to the 4 walls of your business premises to handle your calls! We also ensure that you're on the latest cutting edge tech, including the latest telephone handsets, and all the features previously reserved for the big corporates, all on an affordable monthly fee. You can also generate additional sales and revenue into your business, using specialist methods of audio marketing and branding, to create a client/customer experience that exceeds expectations, everytime, and = more money in the till/your bank. We even have a 4G data back-up solution in place (Salon Comms Assure) - so you'll remain constantly connected to all of your services and apps in the event of an issue with your main broadband connection, providing complete peace of mind to you and your business.


Contact info

3.9

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Honestly one of the best decision I…

Honestly one of the best decision I made was doing the switch to salon comms. They not only delt with everything I asked for. They also went above and beyond with the service I have received. I'm so happy

January 7, 2025
Unprompted review
Salon Comms logo

Reply from Salon Comms

Ricardo what a pleasure it has been working with you and helping to support the opening of your new salon. We look forward to servicing your business for many years to come!

Rated 1 out of 5 stars

very disappointing experience…

I had a very disappointing experience with AMA Communications (Salon Comms) while working with them on behalf of Cool Cuts for Kids. When I decided to leave them for a competitor, they abruptly canceled my numbers, even though I had already paid all their fees to secure those numbers.

To make matters worse, they stopped answering my calls and responded to my email with an outrageous offer to reactivate our services for a ridiculous extra charge, which feels like blackmail. Customer service was unresponsive and dismissive during a critical time for our business, leaving me feeling ignored and frustrated.

I cannot recommend AMA Communications.

October 18, 2024
Unprompted review
Salon Comms logo

Reply from Salon Comms

Unfortunately this review is full of inaccuracies and statements that are simply false. Upon writing this reply, all associated telephone numbers are still live and functioning through ourselves, and all calls or correspondence have been picked up well within our SLA's and responded to. We've even offered our help and advice to help with the transition, but this has been ignored. We're happy to provide any proof/evidence to back up our position with the facts, as we remain transparent, and remain committed to each and every one of our customers.

Rated 5 out of 5 stars

Smooth transfer

We just have switched to Salon Comms from BT and couldn't be happier with the choice! Everything went smoothly and the team was very helpful during the transfer, especially Adam, Mario and Andrew who explained all the necessary information in detail.

Would highly recommend Salon Comms!

July 19, 2024
Unprompted review
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Reply from Salon Comms

It's been a pleasure to be of service to you and your salon Alan, and we look forward to working with you and your team long into the future!

Rated 5 out of 5 stars

Salon Comms has been a game changer for…

Salon Comms has been a game changer for my busy business,
We have used them now since November 2023 , now I never miss a call . I love the fact I can access it 24/7 remotely and keep on top of my bookings . It really has simplified my work load and the team are highly professional friendly and right from the off have understood exactly what my business needs . I Would highly recommend!

May 22, 2024
Unprompted review
Salon Comms logo

Reply from Salon Comms

Thanks so much Teresa, it's been an absolute pleasure working with you and your team, and we're so glad we could help and that you're really seeing and experiencing the benefits of our services and support.

Rated 5 out of 5 stars

We love working with Salon Comms!!

We love working with Salon Comms!
Their amazing software has allowed me to work remotely from the salon and reduce staff costs. Their service is efficient, personal and truly five stars. Highly recommended.

January 19, 2024
Unprompted review
Salon Comms logo

Reply from Salon Comms

Thanks so much Tima! It's been a pleasure serving you and your team, and we're so glad that the mobile app has enabled you to work remotely with ease!

Rated 5 out of 5 stars

We are so glad we made the decision to…

We are so glad we made the decision to move to Salon Comms. It’s one less thing we need to worry about. If there’s ever a problem with the phone or internet the guys at Salon Comms are on to it straight away. Dealing with Comms company who actually cares about their customers is refreshing. I cannot recommend Salon Comms enough it’s one of the best business decisions we have made. Thank you Salon Comms for making running a business that much easier. You guys are all amazing. Thank you🙏

January 5, 2024
Unprompted review
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Reply from Salon Comms

Thanks so much for your feedback Kalpana, it's been a pleasure servicing and supporting you and your team at Panache Medi Spa!

Rated 5 out of 5 stars

Highly recommend salon comms

I have been using salon comms for over a year now and after using so many other companies that provided similar services I can honestly say that this guys are the best
Very supportive helpful and friendly
In my 8 years as a salon owner I have never come across this before
Highly recommend them

January 31, 2023
Unprompted review
Salon Comms logo

Reply from Salon Comms

Thanks so much for sharing your experience Gentian, it's been an absolute pleasure working with and servicing you and your team.

Rated 5 out of 5 stars

I have been using Salon comms now…

I have been using Salon comms now almost 2 years. 5 star service consistently. Allways there when needed and great communication. Also an important note is that we now know who called and we can action all the calls from clients promptly.
Highly recommended for all the salons .

January 3, 2024
Unprompted review
Salon Comms logo

Reply from Salon Comms

Thanks so much for taking the time to share your experience Faruk, we've loved working with you and your teams, and we look forward to serving you for years to come!

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