Usually well priced and very quick…
Usually well priced and very quick with delivery. It is one of those no fuss experiences here it is.
March 26, 2026
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Company details
Written by the company
Launched in March 2025, Salon Express was created to offer a fresh and improved online shopping experience for professionals in the hair, beauty, nails, and spa industries. We’re a new business, and while we may not get everything perfect right away, we’re learning fast. What you can count on is outstanding customer service, whether you're placing an order, asking a question, or seeking support. Our Luton-based warehouse and customer service team work extended hours to ensure fast, reliable service. Meanwhile, our marketing team is here to keep you updated with the latest product launches, treatment opportunities, and exclusive offers. Salon Express is run by experienced industry professionals who understand what matters most: trusted products and exceptional service. We aim to deliver your order straight to your door by the next working day. Our logo and tagline say it all: Salon Express, the choice of professionals.
Contact info
Unit 5, Sundon Business Park Dencora Way, LU3 3HP, Luton, United Kingdom
- help@salonexpress.co.uk
- salonexpress.co.uk
I gave 5 stars product good and…
I gave 5 stars product good and customer service was good. Item took a little while to come but was OK in the end.
February 27, 2026
5^Hair direction
I had the best experiance with Violetta in the Pavilions Uxbridge. From initial consultation where she was professional experienced approach made me feel confident with the choices I went with for my hair.
My appointment felt comfortable the staff offered drinks and were friendly. A lovely environment. My appointment didn't feel rushed. I will be re-booking to use this salon again. Excellent!!
February 27, 2026
Unprompted review
Great product.
February 2, 2026
Awesome I love it
January 27, 2026
My order arrived quickly and well…
My order arrived quickly and well packaged. A little disappointed to find 2 items of my order went out of stock. The company let me know and refunded those items promptly. Would buy again.
November 24, 2025
It would have been 5 Stars but…
It would have been 5 Stars but unfortunately an item on my order was cancelled. This is the second time I have had the same item removed from my order having paid for it so a little disappointed. I was sent an email apologising for this but hope that this time I will be notified when it’s back in stock as I wasn’t last time it happened. Other than that I was very happy with the service that Salon Express deliver.
November 27, 2025
Reply from Salon Express
Hello Jane
We welcome all feedback, good or bad and thank you for telling us where we are falling short !!
We are a young Company and still have a lot to learn . But we are working hard to ensure that we are showing accurate stock availability online at all times !! However, we have been pleasingly busy over this first year of trading and it has given rise to some teething issues for which we can only apologise - we know any stock shortage causes disappointment and inconvenience!!
I am glad to hear that you received your refund and can assure you we are working hard to make sure your future orders are available to ship as ordered !!
Thank you for your continued support and kind feedback !!
First time using Salon Express.
First time using Salon Express.
Easy and delivered when they said.
Will use again
October 29, 2025
Reply from Salon Express
Many thanks for your kind words and encouragement - we are working hard to support our all our clients and are always grateful when those efforts are recognised !
Thank you and we are here to help when you have a further product requirement.
Have a good evening !!
Extremely quick and efficient service
Extremely quick and efficient service. Very pleased with the service I received and the quality of the products supplied.
September 17, 2025
Great products
Great products - arrived promptly- will use again.
Thank you Salon Express
Jillie G
September 20, 2025
Unprompted review
Amazing service!
Great selection of products and order came promptly! Can’t wait to use again!
September 12, 2025
Unprompted review
First time ever satisfied
First of how quick it came , then as soon as I used it , I knew it was a quality product, worth every penny
September 14, 2025
Unprompted review
Great product great service seamless…
Great product great service seamless delivery
September 18, 2025
Unprompted review
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