Salsa-Tropical Reviews 70

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

My husband and I spent many weeks in the beginner’s class, not really advancing because of the way the classes are set up. It's a conveyor belt of different people each week with no real s... See more

Company replied

Rated 1 out of 5 stars

Removed Advanced class out of nowhere and won't refund me for the Yearly membership. Honestly I am very disappointed. Making changing to schedule, like changing date is one thing, but removing a lev... See more

Rated 1 out of 5 stars

I attended a taster session at this dance company, hoping for a warm and friendly reception. Unfortunately, the receptionist was quite rude and seemed more interested in chatting with a colleague than... See more

Company replied

Rated 5 out of 5 stars

Amazing teachers, very relaxed and friendly atmosphere in a great central location. Add to it at least 2 hours of class plus social after and you'll be having a great evening after work or even if y... See more

Company details

  1. Entertainer

Information provided by various external sources

Salsa-Tropical provides weekly Salsa & Bachata classes in Central London. Salsa-Tropical also offers Private Salsa Lessons, Teachers Training, and holds private events.


Contact info

1.9

Poor

TrustScore 2 out of 5

70 reviews

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Rated 1 out of 5 stars

I don't understand these 5 star reviews.....

My husband and I spent many weeks in the beginner’s class, not really advancing because of the way the classes are set up. It's a conveyor belt of different people each week with no real structure and a lot of shouting from Tsvetan, the teacher of the beginners class and the owner as well, I believe. He's a very hot-headed guy, who is impatient, intimidating and rude. He either really enjoys humiliating people or can't manage his emotions, either way he is a very bad teacher.

After a while, he told us that we could advance to the next level but once joining the class, completely ignored us, didn't try to help us understand what the class were already learning and proceeded to humiliate us in the class but pulling myself into the middle of the circle in front of everyone and shouting at me "why can't you do the steps?"... Honestly, I wanted to laugh and cry at the same time. Of course I wouldn't know the steps, I've just joined this class and you haven't shown me!!

Don't waste your money and time guys! Head to City Academy instead, the lessons are properly structured and the teachers actually want to help you learn to dance salsa!

In response to Salsa Tropical's response -

Thanks for the reply! I promise I'm not part of a secret "anti-Salsa Tropical" campaign, just someone who actually took the classes last summer with Tsvetan, when he was definitely the teacher of the beginners class.

I guess there must be a fine line between helping you understand your mistakes and making you regret turning up, and unfortunately, our experience landed on the wrong side of that.

Glad others enjoy it though, maybe the teaching style has evolved since last year! ;)

October 24, 2025
Unprompted review
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Reply from Salsa-Tropical

Thank you for your feedback! If you are trying to promote another school, that is ok, but please research diligently before writing reviews. Tsvetan doesn't teach beginners for a long time; he will never humiliate or intimidate anyone —quite the opposite: he will help you understand your mistakes! Regarding the 5 stars, hmm, they are from actual students of Salsatropical, not from unknown personas who perhaps never visit our school :0. But good luck with your new school :).

Rated 1 out of 5 stars

Removed advanced level & No refund

Removed Advanced class out of nowhere and won't refund me for the Yearly membership.
Honestly I am very disappointed. Making changing to schedule, like changing date is one thing, but removing a level is another. So there are 9 months that will go to waist. I want my refund. This is the responsible thing to do.

August 27, 2025
Unprompted review
Rated 3 out of 5 stars

Disappointing

Disappointing. We took a one hour private dance class in their "inbuilt studio" which was their flat. Tsvetan asked us to rearrange our lesson because of another booking and still left 10 minutes early. Quite unprofessional.

January 13, 2024
Unprompted review
Rated 1 out of 5 stars

Update your website

Update your website! It says you have 5 stars on Trustpilot, but you only have a 3.4.

August 16, 2024
Unprompted review
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Reply from Salsa-Tropical

Thank you for your feedback! Check out Google reviews!

Rated 1 out of 5 stars

I attended a taster session at this…

I attended a taster session at this dance company, hoping for a warm and friendly reception. Unfortunately, the receptionist was quite rude and seemed more interested in chatting with a colleague than providing me with any information or direction. The dance studio itself lacks mirrors and felt more like a run-down school hall rather than a proper space for dance lessons. The class was mediocre, and it seemed more focused on maximising profit than on the dancers' enjoyment. Additionally, Marky Marky was very pushy about enrolling in the next class, which made me feel uncomfortable. Overall, there was a noticeable lack of passion for dance, and it felt more like a money-making operation.

July 4, 2024
Unprompted review
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Reply from Salsa-Tropical

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience at our dance company, as it is not reflective of the high standards we strive to uphold.

Firstly, I want to address your comments about our receptionist. Our reception staff are trained professionals who prioritize providing a welcoming and informative experience for all our guests. We have never received complaints of rudeness, and I am confident that our receptionist conducted themselves with the usual professionalism.

Regarding the dance studio, it is important to note that group lessons do not necessarily require mirrors. Our venue at LSE is well-maintained and in excellent condition, contrary to your observations. It is possible that there may have been a mix-up or misunderstanding about the location.

As for your comments about the class, we take pride in the expertise of our instructors, particularly Marky Marky, who is one of the most experienced bachata teachers in London. His approach is intended to encourage further learning and development, not to make anyone feel uncomfortable. We aim to create an environment where passion for dance is at the forefront, and we regret if this was not conveyed during your visit.

We maintain high standards for our classes and facilities, and it is unfortunate if these did not align with your expectations. We value all feedback and use it to improve our services continuously.

Thank you once again for your review.

Rated 5 out of 5 stars

Amazing Salsa Class

My girlfriend and I did a private couples salsa lesson at Salsa Tropical. It was amazing! Tsvetan made us feel comfortable from the start. We really liked his teaching style and we were able to progress quickly during the two hours session. We learned a lot, while having fun at the same time! We will definitely come back and do more private classes with Salsa Tropical. Tsvetan also gave us confidence and convinced us to join the workshops in Holborn, so, we can’t wait to dance with Salsa Tropical soon again! 5 star experience for sure!

June 29, 2024
Unprompted review
Rated 1 out of 5 stars

Nasty behaviour from staff, bad quality class

Terrible behaviour from staff member - if I could give this place zero stars I would!! I did a free taster session and an hour fusion class. I came with my friend (we’re both girls). Maria and Tsvetan weirdly sneered at us and asked if we were a couple, it came across more hostile than friendly. In the free taster class the staff let me dance with my friend but they never warned us before I paid for the next class that we were rotating partners. Then in the middle of the next class they order us around and rushed us to rotate partners without asking our consent. The rotating partners thing sucked because I came with someone so that I can have someone to dance with but I was alone a lot of the time dancing with an imaginary friends. I wouldn’t pay that discounted 10 pounds for a class again because I can easily do it at home with a partner using YouTube which is free - at least that would spare me from dealing with all the trouble I had to deal with.

Tsvetan also shouted at me really aggressively because my wristband showing we paid for the class was hidden in my shirt. The music was playing so it may be that he was trying to make himself heard but he should have approached me nicely and asked nicely where my wristband was. Instead he yelled at dme angrily that “I should be showing my wristband” and I felt intimidated and got anxiety for the whole class.

Edit after reply:

Your response goes to show that you’re trying to blame me for being uncomfortable because I was a beginner at salsa and not because of your bad behaviour. He should be held accountable for the way he mistreated me - I didn’t get a single apology which is very telling of how he is as a person!! The reason why I was so distraught and crying after the class wasn’t fully because of the people didn’t want to dance with me like I said to you. The reason why I said that is because I felt too scared and anxious to tell loud and intimidating people like him and rude people like the both of you that the big part of the reason why I was uncomfortable was because of the way you made me rotate partners and dance with random men, and because of the behaviour of staff members particularly him.

Everytime someone writes a bad review you blame them e.g. you’re late or you don’t know some salsa. You’re also trying to accuse me of lying so that you all don’t take accountability for your behaviour. You also can witness in the session that many of the guys switched partners because I was so nervous because of the rotating partners thing and because the staff were being loud and Imintimidating, which made me mess up the steps. So stop trying to tell me I’m a liar.

Maybe take some responsibility, stop being rude and mistreating people ?!
Also anyone who experiences the similar behaviour I got from y’all are better off using YouTube with a group of friends in a park or something than having to deal with nasty behaviour from y’all!!

August 3, 2023
Unprompted review
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Reply from Salsa-Tropical

Thank you for your feedback! Regarding your experience, we've been there so we know what exactly happened! You clearly explained to us after the class, that you couldn't follow the moves, and you felt that no one wants to dance with you, which was not true, as we have video that showing this! Regading YouTube you could be right for your self, but people going to learn dance and socialise with each other, not to stay at home! Our benchmark is our community, which perhaps is not suitable for you, so we are wishing you all the best!

Rated 5 out of 5 stars

Dance Competition Success

It was a real pleasure working with Salsa Tropical. I appreciated the encouragement and coaching which has improved my technique and styling. I love the choreography designed for my competition performance. I very much value the team work and collaborations, all working towards executing the dance moves with excellence.

November 15, 2022
Unprompted review
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Reply from Salsa-Tropical

Thanks so much for your feedback. It was a pleasure to work with you!

Rated 5 out of 5 stars

Fantastic workshops for school groups

Tsvetan and Maria did a fabulous job of a full day of dance workshops for our year 9 students at City of London School for Girls. They were engaging and fun, and the students learned a huge amount in a very short time. Their excellent knowledge of both the dancing and the music was apparent throughout. I would absolutely recommend them to any school looking to enhance their dance/PE or music curriculum. Fantastic work! We will be booking you again!

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience! The staff is very welcoming and understanding of each student to provide a better follow-up to their situation. This is key to helping everyone improve their dancing skills. In addition, the great atmosphere and friendliness of other students gather to make a unique mix ideal for learning efficiently without feeling the effort!

June 15, 2022
Unprompted review
Rated 1 out of 5 stars

Rude service

I was at this place with some friends, we ordered some food and drinks, it was happy hour by that time, so we ordered again another couple of drinks but the person who took the order, was rude and pointing the fact that it was happy hour, even when my friend told them not matter about the price, 45' later we didn't even have the drink, if we were at this place is because we will have a good and fun time, and not feeling down as they made us feel! I'd suggest to train better their staff.

June 9, 2022
Unprompted review
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Reply from Salsa-Tropical

Dear Martha, I believe you have sent this feedback to the worng Company. We are a Dance Company- School and we do not provide food neither drinks. We a dancing School at a Hall not in a Bar. Please revise your review and remove it. We are Salsatropical Dance Company. Many thanks

Rated 5 out of 5 stars

Friendly and Supportive Course

I have found this course on the internet and all reviews directed me to them. I had a free salsa taster in my first day and really loved to join in the course. I had many questions regarding the course and the receptionist answered patiently and friendly. In addition, all teachers were helpful and supportive. I have been taking salsa lessons for a month and I am so thrilled to be there.

June 2, 2022
Unprompted review
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Reply from Salsa-Tropical

Thanks, Deniz for your nice words. Salsatropical team

Rated 5 out of 5 stars

Great Service

Great service, everyone is very professional and funny, would 100% recommend

April 28, 2022
Unprompted review
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Reply from Salsa-Tropical

Thanks for your kind feedback! Salsatropical team

Rated 5 out of 5 stars

This is a great dance studio

This is a great dance studio. The lead instructors know their stuff and the groups are friendly. One of the best parts is it's absolutely OK to turn up on your own without feeling uncomfortable. I was worried about that when I first decided to learn but I've never felt like a spare part. It's great that everyone dances with everyone so you learn how to dance with lots of different dancers/styles of partner. People of all ages and abilities are made to feel comfortable. I have a great time and now go twice a week every week, and hate missing it!

February 20, 2022
Unprompted review
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Reply from Salsa-Tropical

Thanks for your kind words. Salsatropical team

Rated 5 out of 5 stars

Best way of having fun in London

I 100% recommend Salsa-Tropical's lessons. I started from the Beginners level with Tsvetan and Lydia. They are great, lovely and patient teachers. In one month and 1/2 I already could go to Improvers with Adrian and the experience was great. If you want to have fun and meet a great community (both teachers and students), go there!

December 3, 2021
Unprompted review
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Reply from Salsa-Tropical

Thanks so much for your feedback. It is has been a pleasure having you as part of our community!

Rated 5 out of 5 stars

Best hobby/passion ever!

I wanted to learn salsa for a few years and finally googled schools in the area 3 months ago and booked a 30 minute tester class in Salsa Tropical. After my 30 minute tester I purchased 2 months of unlimited salsa and bachata classes and am now going 3 times a week every week as it is the best hobby/passion I've ever had.
The teachers, management team and students are amazing and we have become an incredible community of friends who support each other and regularly spend time with each other outside the classes.
I can't recommend Salsa Tropical more and looking forward to many more months/years of fun together!

December 1, 2021
Unprompted review
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Reply from Salsa-Tropical

Thanks for your feedback. It is a pleasure to have you in our School. You really enjoy having in our community!

Rated 5 out of 5 stars

Fascinating place

Incredible place to learn to dance salsa. These classes are the perfect balance between having fun and pushing yourself. It doesn't feel like an ordinary class, everyone is super friendly and involved that they make you feel part of an enjoyable community.

November 30, 2021
Unprompted review
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Reply from Salsa-Tropical

Thanks Lino. It is a pleasure to have you with us!

Rated 5 out of 5 stars

My new obsession!

I have had a lot of fun since starting to take lessons at Salsa Tropical! The instructors are all super friendly and approachable and teach in a digestible and unintimidating way. The atmosphere and social dynamic in class are also great.

November 25, 2021
Unprompted review
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Reply from Salsa-Tropical

Thanks Bono. It is a pleasure having you with us!

Rated 5 out of 5 stars

Salsa Tropical is a top tier salsa class!

Salsa Tropical is a fantastic salsa academy.

By providing multiple different levels for their classes they make it easy to find the right entry point for you and will coach you through the levels as you progress.

They also host socials every night they run which is really unique to them and allows you to practice and compound what you learn in the lessons which is super valuable.

The teachers themselves are both excellent dancers and instructors. The vibe at ST is also always good humoured, energetic and fun.

All in all, a superb place to salsa!

November 22, 2021
Unprompted review
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Reply from Salsa-Tropical

Thanks Micah for your feedback. It is a pleasure to have you in our School. Your consistency, dedication and passion are excellent!

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