What a great experience. The new location in Prescott Valley is a huge improvement over their previous location. The seating capacity is three times larger, the decor is beautiful and airy (we've hear... See more
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Outstanding friendly and efficient customer service from Jackie at Hillarys/Whitfords Store in Perth. I had a Christmas wish list for family. Jackie kindly checked each item to ensure no breakages.... See more
Just received my order......which was delivered to rural Queensland in very prompt time. No. 1 Thank you The packaging was fantastic.... No, 2 Thank you I ordered salt and pe... See more
Company replied
I ordered a hair extension also I had sent to my hair picture but they sent to to me a wrong product… I waste my 9000 rs be careful to buy this product from there especially online . I think direct... See more
Company details
Written by the company
Salt&Pepper – Loveable to have, give and share Since our launch in 1995, Salt&Pepper is known for developing contemporary home accessories, consistently producing cutting edge ranges built on fashion, quality and affordability. Since 2017 we are strongly focussing on the needs of our European clients. From that moment on, all our designs and developments arise from our head office in Belgium. Getting our inspiration from trends and influences from around the world, we offer products that create a great look in everyday life and that stimulate times of happiness and joy. We want to inspire people to create the kind of space at home that makes them feel comfortable, that stimulates their self-worthiness and that allows them to be themselves at their best. After all, a home is much more than just a collection of beautiful items, it’s a true reflection of you, it’s a place where life happens. Salt&Pepper embodies a wide range of trendy must have home- and tableware items that people both like to own and want to share with their loved ones.
Contact info
Herentalseweg, 66, 2440, Geel, Belgium
- +32 (0)14 24 29 00
- marketing@finedl.eu
- saltandpeppershop.eu
3.8
Great
252 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Lovely Lotus plates and Palm mugs
Lovely Lotus plates, lovely dubbelglassed mug palm.
I know it is good kwalty because I ve used them many times.
Best regards
February 4, 2023
Reply from Salt&Pepper
Hi Marc,
Happy to hear that you are satisfied with our products!
Have a nice day,
Salt & Pepper
I did not receive my package
I did not receive my package, which was a gift for Christmas.
December 22, 2022
Reply from Salt&Pepper
Dear Tjörven,
I see that your parcel was delivered to a collection point. Perhaps you can contact them to collect your parcel there? You may also contact us anytime via the contact form on our website and that way we can help you with this.
Kind regards,
Lotte - Salt & Pepper
Reply from Salt&Pepper
Hi Ronald,
Thank you for your review, we are really happy to read this!
Wishing you happy holidays :-)
Warm regards,
Lotte - Salt & Pepper
Super friendly service
Super friendly service. In our case, we ordered the wrong product (our fault) and they corrected it very smoothly and quickly. Very friendly person at customer service (Joni)
December 4, 2022
Reply from Salt&Pepper
Hi Dirk,
Thank you for your positive review, this gives us great joy to read!
Warm regards,
Lotte - Salt & Pepper
I ordered very nice set of dishes
I ordered very nice set of dishes, it's really beautiful and well in using.
November 29, 2022
Reply from Salt&Pepper
Hi Polina,
Thank you for your review! Always nice to read this :-).
Warm regards,
Lotte - Salt & Pepper
Fantastic +++++
Just received my order......which was delivered to rural Queensland in very prompt time.
No. 1 Thank you
The packaging was fantastic....
No, 2 Thank you
I ordered salt and pepper grinders, oil pourer! and toilet brush and toilet paper container..
..No 3 Thank you
They are BEAUTIFUL.....quality and appearance are fantastic.......again....thank you so much
I will be back...
November 22, 2022
Unprompted review
Reply from Salt&Pepper
Dear Lynn,
Thank you so much for this positive review. Reading this made us really smile :-).
We wish you all the best,
Lotte - Salt & Pepper
très beau service
October 29, 2022
Reply from Salt&Pepper
Bonjour Isabelle,
Merci pour votre commentaire positif. Nous sommes heureux d'apprendre que vous êtes satisfait de notre service.
Cordialement,
Lotte - Salt & Pepper
Great Scent and beautiful design
Great Scent and beautiful design. We like it. Only the packaging was horrifying. A huge big carton filled with bubble wrap an Styropor. Five times as big as needed. They dispose their garbage to the Customer. However - a beautiful product.
October 18, 2022
Reply from Salt&Pepper
Dear Ralph,
We would like to thank you for your kind review. We try to pack our products as well as possible to avoid breakage. We hope you can understand this as well. Our intention is not to dump our garbage to you.
Warm regards,
Lotte - Salt & Pepper
Great service and support
Great service and support, answered the same day. All products protected with lots of bubble wrap. Very fast shipping.
August 29, 2022
Reply from Salt&Pepper
Hi,
Thank you for your positive review! Providing you the best service is our goal :-).
Warm regards,
Lotte - Salt & Pepper
Reply from Salt&Pepper
Hi Isolde,
Thank you for your positive review! We hope you enjoy your products for a verrrry long time :-).
Warm regards,
Lotte - Salt & Pepper
Customer service very disappointing!
I have always loved the quality of Salt & Pepper. However, i just bought 4 “service sets” plus all the accompanying serving dishes, oven dishes, bowls …. I have a large family and i like everything to match on the table when we get together. The majority of sets were as expected, however, several of the large plates and small plates have white patches on the edges. These make the plates look as if they are chipped.
I put in a complaint with photographs, but was told that this was normal. This I found very strange as at least 80% of what i bought does not have these marks. I spent a considerable amount of money on this dinner service and i feel very disappointed.
I did not ask for a free replacement but how i could replace these plates without having to buy another full service set!
August 14, 2022
Reply from Salt&Pepper
Dear Nicola,
I am sorry that we were not able to provide you with the service you desired. The collection you purchased does indeed have these characteristics, this can also be seen in the photos online and our sample products in our showroom.. This is due to the use of reactive glaze in this collection.
We can indeed not help you further with this remark. Nevertheless, we hope you will enjoy the dinnerware together with your large family.
Once again, our apologies for the inconvenience.
Warm regards,
Lotte - Salt & Pepper
Quick and safe delivery & excellent
Quick and safe delivery & excellent, stylish products! Love it.
July 26, 2022
Reply from Salt&Pepper
Hi Isabell,
Thank you for your review! We love to read this :-)
Warm regards,
Lotte - Salt & Pepper
Great company
As always (I've ordered before) a fast delivery. Highly recommend the company.
June 24, 2022
Reply from Salt&Pepper
Hi Arie,
Thank you for your review! We are happy to hear that you love our company :)
Warm regards,
Lotte - Salt & Pepper
Reply from Salt&Pepper
Hi Piotr,
Thank you for your review! We hope that you will enjoy your products for a long time.
Warm regards,
Lotte - Salt & Pepper
Reply from Salt&Pepper
Hi Katia,
Thanks for your review. We are always happy to help.
Enjoy your products!
Warm regards,
Lotte - Salt & Pepper
Reply from Salt&Pepper
Hi Honda,
Leuk om te horen! Hopelijk heb je nog lang plezier van je bestelling.
Warme groeten,
Lotte - Salt & Pepper
Very satisfied
April 5, 2022
Reply from Salt&Pepper
Hi Xiomara,
Thank you for your review! We are very happy that you are statisfied.
Warm regards,
Lotte - Salt & Pepper
service is great !
April 5, 2022
Reply from Salt&Pepper
Hi Natascha,
We are glad that you appreciate our service. Enjoy your products!
Warm regards,
Lotte - Salt & Pepper
High Quality and fast deliver
Ceramic mugs were exactly as pictured and described. High quality and very fast delivery to Germany. I can only recommend it. Thank you.
April 5, 2022
Reply from Salt&Pepper
Hi Manuela,
Offering you the best possible service is our main focus. Enjoy your products!
Warm regards,
Lotte - Salt & Pepper
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