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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the ordering process and delivery, often finding that orders were not processed, dispatched, or received after payment. Product quality was a common concern, with many items not matching advertisements, being poorly made, or unfit for purpose. Reviewers also experienced poor customer service, with emails often going unanswered or receiving unhelpful automated responses. However, some customers noted positive experiences, receiving correct orders and satisfactory products. A few others also felt delivery was prompt and efficient, with items arriving in good condition.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and delivery, with many expressing significant... See more

Order

Reviewers express widespread dissatisfaction with their orders, citing issues such as items never being... See more

Delivery service

People report negative experiences with delivery service, with many customers stating that their items were... See more

Quality

Clients share negative opinions on quality, with many reviewers reporting that goods were of poor quality and... See more

Response time

Consumers find response times to be largely negative, with many reporting no replies to numerous emails and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

At present I've this company low rating cos it states free shipping but you are charged for postage & packaging..... and it doesn't tell you where the package is coming from !

Rated 2 out of 5 stars

Some how ordered one jigsaw puzzle but at check out paid for 3. Emailed three times so far, only reply is a standard reply. This company is a scam DO NOT ORDER anything from them.

Rated 3 out of 5 stars

I am a pensioner and can little afford to loose money. I paid for electric nail clippers from Saltdays. The took the money and sent an email to confirm that my order was being prepared. They have no... See more

Rated 3 out of 5 stars

They have taken my money and not sent the goods. I have emailed them 6 times and no reply. I have today received an email to say it has been despathed, but no idea when it is likely to be received.... See more


2.3

Poor

TrustScore 2.5 out of 5

949 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.3

All reviews

(949)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I foolishly ordered an extra appliance…

I foolishly ordered an extra appliance on my order worried all day. But contacted the company by email. The very next day. I received a reply. It put my mind at rest. They are giving me a full refund. Very professional and I will certainly re order as soon as possible

May 17, 2026
Unprompted review
Rated 4 out of 5 stars

Had to amend my original poor review

Ordered the rust removal product after seeing it on Google.
When ordering one unit, I suddenly found it was then increased to two, and also charged for delivery!!! There was no way to cancel or amend the order.
Thought I had been scammed but the product came within 7 days and I tried it out on some scrap steel, quite impressive, a little slower that the YouTube video of course. Had to amend this review now.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

A complete and utter rip-off

A complete and utter rip-off
I ordered a Magnetizer & Demagnetizer Tool Set × 1
Green+Purple+Blue
£11.99
Shipping £4.99
Shipping £0.99

Total £17.97

After waiting approximately a week for it to arrived I found on Amazon a 3 pack exactly the same for £8.99.
For next day delivery.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

Despite the website address, this is NOT a UK based company!!

Believed my item was coming from the UK, and the stated postal times given confirmed that. However, after 5 days I contacted SaltDays and asked them to look into why my item still hadn't arrived.
I received a prompt reply asking me to be patient and wait a couple more days as my item was in the post. I was given a link to follow enabling me to check the whereabouts of my parcel. CHINA...that's where it was coming from!! Furthermore, upon checking, I discovered that the item I had purchased was available on TEMU at a fraction of the cost SaltDays had charged me.
This firm had every opportunity to explain why my parcel was delayed, instead they chose to lie to me.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

There was a discrepancy with the order

There was a discrepancy with the order. I messaged Durian customer support at Saltdays and he was wonderful. He was swift to help me and extremely honest. I would highly recommend Salt days you will not go wrong.
Karen Hepple

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

charged for unordered items

Made an order on line for 2 items when the conformation came there were another 2 items plus p&p plus insurance non of which were on original order. Trying to get refund through Paypal.

May 9, 2026
Unprompted review
Rated 1 out of 5 stars

Awful service

Saltdays dispatched two packages to me when I ordered only one. Three times I have emailed them to complain but received no response. Last time I will buy anything from them and I will tell my acquaintances also. Dreadful.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money.

I purchased the vegetable peeler / slicer.Absolute rubbish. Blunt blades(I bought 3 at 14.99).They did not slice as advertised,complete rip off.Threw them away.Don't even deserve 1 star.

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, there was nothing from the 'Free postage' to the size of the bottle that was clear on their site. The bottle I received is 120 mls - NOT the one shown in the photos! AND they describe the product in 'pieces' NOT volume. What a convenient get out of jail excuse.

I couldn't find this review when doing an update so you'll find a larger review based on the same product and same company somewhere else.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered on the 13th

Ordered on the 13th. Posted, they claim on the 23rd, tracking does not work and it is not here. Each email gets the same response. It is on the way. I have asked for a refund and they are ignoring the request. This outfit is a scam do not fall into the trap. I have lost £35, others no doubt a lot more.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

I purched an electrical adaptor for…

I purched an electrical adaptor for holiday it is no good, so followed the returns that is on thier page and now they have come up with another reason not to refund me,a photo!!!!!!!!!! SHOCKING THAT THIS IS ALOUD TO CONTINUE most of the reviews are much the same as mine or worse

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Stainless steel chopping board

I ordered product over 3 weeks ago, I have also emailed 3 times NO communication whats so ever they have my money and product what a scam DO NOT USE THIS COMPANY

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

LOOKS LIKE IVE BEEN SCAMMED, STAY CLEAR

I ordered heavy duty rust remover. 5 star reviews on their website. After I ordered i read on Trustpilot the poor reviews. Tried to cancel the same day but surprise surprise the order had been dispatched. Order was supposed to be 3 x 500mls but only 120mls when arrived. I tried the rust remover and it made absolutely no difference to what I used it on. Emailed them today 16th April and not expecting any reply from them. I will update you. Why do these companies get away with this? I tried to put a review on their website and again not able to leave any review. Bought on PayPal but I've to wait until Sept 26 if I've not heard from them and then they will look into it. TOTAL SCAM.
Update on return. Amazingly I received a reply the next day and was given a full refund without having to return the items. Not that they are of any use. Product still a scam and would not buy from this website again.

April 16, 2026
Unprompted review

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