Saltrock Clothing - Barnstaple Reviews 156

TrustScore 5 out of 5

4.8

74 High St, EX31 1HX Barnstaple, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The lady who assisted me provided excellent customer service. She let me know she was available if I needed help but gave me space to browse at my own pace. When it came time to pay, we had a pleasant... See more

Rated 5 out of 5 stars

I personally purchased the wrong size t-shirt, and two days later Saltrock exchanged it without any problem. I have since purchased more clothing from a well run merchant.

Rated 5 out of 5 stars

The Saltrock crew were very pleasant, welcoming but unobtrusive, allowing me to browse comfortably; giving advice when asked. The purchase went through easily with the crew guiding me how to fold and... See more

Rated 5 out of 5 stars

Bought a saltrock location hoodie,nice quality & fit.The quality of materials used is alot better than that of some so called bigger sports brands. Friendly & helpful staff in the barnstaple branch,w... See more


Company details

  1. Activewear Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Men's Clothing Store
  6. Sunglasses Store
  7. Women's Clothing Store

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.


Contact info

  • 74 High St, EX31 1HX, Barnstaple, United Kingdom

  • 01271 379735

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 2 out of 5 stars

Customer service not priority

2 girls working in the store were too busy talking and rearranging shelves.
I waited at the till and they didnt notice i was there. In the end I had to ask to pay for my goods and one girl didnt hear what I asked and just said "yeah" then carried on her conversation turning her back on me! Her colleague had to point out what I wanted. No apology, I felt like I had inconvenienced her.
Also there was a huge 50% off sign but nothing was reduced 🙄

November 4, 2025
Rated 5 out of 5 stars

Very helpful

Very helpful. Looking for an item which did not appear available in store but with research, found it.
Purchase made and most impressed with the staff and level of service.

September 14, 2025

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