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Salty Drop Delivery Reviews 3

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TrustScore 3 out of 5

2.9

Water Softening Equipment Supplier
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Company details

  1. Water Softening Equipment Supplier
  2. Delivery Service

Written by the company

Salty Drop is a smart subscription service powered by an advanced Wi-Fi salt level sensor, professionally installed by a Salty Drop technician. Our sensor monitors your brine tank, sending low salt alerts and real-time updates to your phone, so you’re always in the know. Paired with our automatic salt delivery service, you’ll never have to worry about running out of salt again.

Contact info

2.9

Average

TrustScore 3 out of 5

3 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Defunct Business

I never received my March salt delivery. I sent several texts, emails and calls (leaving a VM) trying to resolve the issue, or get some kind of update of which I never got any response. The delivery was for march 19th, and today is april 8th. This should be enough time to get in touch with me and let me know if something is wrong. At this point I will need to refut the charges. The email address within the agreement is now defunct and gives an error when you try to email. At this point I think this company has went kaput as the facebook posts are stating the same things (lack of response, countinued charges, no deliveries). Also, when I try to call I am immediately immeidately sent to VM so it appears I have been blocked.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

If could put a "-1" I would

If could put a -1 I would. This company seems to dishonest and scammy. They bill your CC before delivery. The do not have a phone number to call is you have any issues. They do have a text number which they never respond to. Last month I find a dispute with my CC company. I would like to cancel, these is no way to cancel.

I had to ultimately cancel my CC, as one would know is major hassle.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

One of the Best Subscriptions!

This is one of the best subscriptions I have - I love not having to try and remember to fill up my salt tank anymore or struggle with the heavy bags!

January 14, 2025
Unprompted review

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