I felt comfortable right as soon as I walked in the door! Everything was explained step by step. The room is cozy and I absolutely loved the ceiling decor. Service was fast and way less painful than... See more
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See what reviewers are saying
This was my first time getting my eye lashes and eyebrows done. She made me so comfortable and explained everything she was doing and even answered questions about different services. I will be going... See more
Roni always does an amazing job for all my waxing sessions! This last session, she took the time to get all the little pesky hairs and did some additional strips when I thought we missed something.... See more
Roni is professional, friendly, and is extremely knowledgable. I love that she is always doing research and looking for more ways to bring the latest, most effective technology to our little island. I... See more
Company details
Written by the company
Facials, professional skincare, waxing, acne, Brazilian wax, bikini wax, electrolysis, Botox clinic, microblading clinic, permanent makeup clinic, CIT, collagen induction therapy, microneedling, Ketchikan, Alaska, makeup artist, Circadia, skin script, anteAGE, Hydropeptide, makeover, bridal makeup, wedding makeup, eyebrow wax, lash extensions, leg wax, permanent hair removal, electrologist, beauty services, gift cards, face wax, facial massage, anti aging, rosacea, capillary treatment, skin tag removal, clinical, facial, body waxing, facial waxing
Contact info
1621 Tongass Ave Suite 101-A, 99901, Ketchikan, United States
- 2089184353
- Roni@saltymermaidbeautylounge.com
- saltymermaidbeautylounge.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Thanks for being so friendly and for…
Thanks for being so friendly and for providing quality service!
Happy customer!
Toni was able to fit me in last minute, which I really appreciated! Love my eyelashes! Very excited about the curl and tint. Roni was professional, super sweet, and did a great job. Will definitely be going back!
Great facial and consult
Roni is professional, knowledgeable, and personable. She makes you feel comfortable and like you're a part of the process of finding what works best for your skin.
And of course your skin feels wonderful afterward.
Kelsey rocks 🖤💗🤟🏼💗🖤
Kelsey did a fantastc job on my eyelashes. I am more than impressed. They are beautiful and she completed them much faster than I anticipated, which is always nice. Absolutely recommend and will certainly be going back.
Exciting new treatments at the Salty Mermaid
Roni is professional, friendly, and is extremely knowledgable. I love that she is always doing research and looking for more ways to bring the latest, most effective technology to our little island. I always have a great time whenever I stop in for a treatment. There have been some exciting changes as Roni has added to her team of specialists. From eye lash lifts, facials, teeth whitening, etc, I highly recommend checking out the Salty Mermaid Beauty Lounge for any of your beauty needs.
Spectacular!!
Roni made the whole experience delightful and did a spectacular job. I highly recommend!
Brow makeover by Kelsey
Kelsey is AMAZING! She’s done 2 brow makeovers on me, and some facial waxing, and I’m obsessed. My brows have so much grow out, and the lamination and tint lasted so long! She makes her clients feel right at home and is so fun to chat with too!
Honest Feedback
I love Roni, and the atmosphere, but I almost feel like I’m not wanted, or maybe preferred? Maybe it’s because I’m not super girly and do these things all the time? Every appointment has been very late, one time I actually was waiting 5 minutes before my appointment with the person scheduled before me- so an entire appointment behind, and I’ve spent over 1.5 hours between 4 separate appointments just waiting in my car.
I really really love these services and they are considered a special treat financially, a budgeting investment into self care, so the financial side of not feeling like a priority is off-putting.
I really don’t want to go somewhere else and am afraid an honest review is going to impact my ability to get an appointment, but I don’t feel valued for the amount of money being charged, and walk away discouraged. It is hard for me to recommend a business when I don’t feel like a valued customer.
Follow up:
I had an appointment for May 11 at 6:00, Roni texted to ask to change the time to 3:30, which I agreed and set up transportation for my child from school. When I got to the appointment (at 3:25) Roni let me know she had just set a timer for 15 min on the appointment before me. Due to my child’s bus schedule, I had to leave and wasn’t able to have my changed time appointment.
Roni rescheduled me for yesterday, May 13. She texted me to let me know she had a stomach bug and had to reschedule, which would have been fine, but then I ran into her at Guardians of the Galaxy that night, and it was so awkward and uncomfortable I felt weird, Roni was seated at the end of my row.
So after that, I’m sad to say I’m rebooking elsewhere.

Reply from Salty Mermaid Beauty Lounge
Best Service/Good Time
Always the best service and so many laughs. I love seeing Roni every month!!
I was so comfortable and relaxed
I was so comfortable and relaxed. I fell right to sleep getting my eyelashes done. They are all so nice and funny in there. Hard not to laugh with out moving my eyes.
Just the best
Kelsey is so wonderful. Best Brazilian I’ve ever gotten. Warm and inviting atmosphere and special attention paid to detail. 100% recommend.
Roni made everything great
Roni made everything great! She is such a breath of fresh air very friendly and so comfortable to talk to! I would highly recommend her! I got a Brazilian from her and her work is flawless!
My appointment was for Melasma Clean…
My appointment was for Melasma Clean Face but they are giving a different service! Another way the price was over than the price according. That was not a nice experience.
Roni is delightful
Roni is delightful. It is hard to imagine that anyone else can make you as comfortable as she does.
The best facial!
So much enjoyed my wonderful, relaxing customized facial! Thank you Roni!😊
I don't have facials much
I don't have facials much, three in my lifetime, including this one. Roni was very welcoming and friendly. The facial felt wonderful. She seems to know what she is doing and very passionate about it.
Kelsey is the best!
Kelsey is friendly and very knowledgable esthetician. I highly recommend Kelsey and will continue to use her services.
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