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SalutHaiti.com Reviews 617

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

“I’ve been using this service for years to keep in touch with my friends and family. This company has always made that possible for me. I definitely recommend it, especially if you have family in othe... See more

Rated 5 out of 5 stars

Recharge in seconds and seamless use. I couldn't ask for better. It saves me a trip to the store to get the physical cards, which means a lot to me during this pandemic period, since the least I go ou... See more

Rated 5 out of 5 stars

How to say 🤔 ..... i have been outside for years, it has always been a hassle to send credit to my parents, brother and sisters phone. One day, I said to myself, I'm going to go see on Google, I wrot... See more

Rated 5 out of 5 stars

I hadn’t used Salut Haiti in ages, prior to using it yesterday. I have noticed some minor changes, which improve the site way of using it. I promise to keeping my thoughts to myself.

Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider

About SalutHaiti.com

Written by the company

Founded in 2008, SalutHaiti.com is a website dedicated to help Haitian people living abroad keep a close relationship with their loved ones back home in Haiti. The services SalutHaiti.com offers range from voice credit to mobile recharges. For more info, visit:

Written by the company

24/7 Customer Service

Send credit to Haiti mobiles in 3 easy steps

SalutHaiti - official top-notch service

Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join SalutHaiti.com and top up now!

  • Trustworthy & secure
  • Fabulously easy to use
  • 10+ years of excellence
  • 24/7 Customer Support
  • Instant recharge on the go
  • Mobile credit at your fingertips

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

617 reviews

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Rated 5 out of 5 stars

Awesome

It's soo easy for me to use I love it. I've being looking app or a website to send minute to my family. I am thankful I found this one

May 9, 2021
Rated 4 out of 5 stars

Thank you for your service.

I cannot complain. All issues i got on the past with salut Haiti habe been resolved promtly. Only I would like to have some awards sometimes (free minutes in my account) because im a big consumer. Thanks.

March 11, 2021
SalutHaiti.com logo

Reply from SalutHaiti.com

Hi Ansy,

Thank you so much for the nice feedback. We're very happy you're enjoying our service and that the issues were solved.
In regards to the awards, please note that you've collected over 2000 Thank You points in your account, and you can Convert them yourself right now into $20 Voice Credit balance for free calls. Just log into your account and go to My Information. Tap "Convert" in the Thank You points section. Your Voice balance will be loaded immediately.

If you need help, our Customer Support can assist you 24/7, you only need to contact them through the Support page.

Thank you once again!

Rated 3 out of 5 stars

The service is quite good (updated)

The service is quite good. Only one major issue: being charged for calls that connected me to the wrong party or for calls answered by answering machine
If I could get those refund, I'd grant a very deserved 5 stars
*All the numbers that I try to reach are saved on my phone so that I never have to re_enter them. The issue is in the call connection not on the user side

February 18, 2021
SalutHaiti.com logo

Reply from SalutHaiti.com

Hi Herold,

Thank you for opening up the topic.
We only charge for calls that get connected, that's true. Yet, if the number is wrong, that is for a reason outside our control, and any calling service would charge you for that, since it falls in the category "answered", which is "successful connection". The same holds true for a call connected to an answering machine. It's answered, that means it's connected.

A solution to avoid entering the wrong number, for example, is to set the correct number on Speed Dial. The feature is free and available in your account. You only have to assign the number to a digit on your phone's pad. And next time you make a call you'll just need to press that digit.

Thank you for your understanding!

Rated 4 out of 5 stars

Sometimes digicel doesn’t provide the…

Sometimes digicel doesn’t provide the service pretend.

January 10, 2021
SalutHaiti.com logo

Reply from SalutHaiti.com

Hi Jean,

If the top up takes longer than usually, please consider it may be a technical issue or too many top ups in the queue on Digicel's side. Or you can contact us directly to look into it. Thank you for your understanding!

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