This company are absolutely fantastic, the bracelets feel very classy and many people comment how nice they look, I will certainly be ordering when something catches my eye, great value and fantasti... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Recently phurcased shungite bracelet as I lost mine and Samayla Jewellery never let you down. Top quality, excellent customer service and amazing presentation of bracelet. Never even realised that... See more
Company replied
Beautiful bracelet! This was my first time ordering from Samayla and I wasn't sure what size to get as I have teeny wrists, normally everything I buy is one size...and too big. Measuring just unde... See more
Company replied
I have purchased a few bead bracelets from Samayla and they are beautifully made and my daughters and I love them, I have even bought a couple for my husband who likes them also. Good value for mon... See more
Company replied
Company details
Written by the company
We create handmade energy inspiring jewellery using semi-precious gemstones with healing energies. A family-run business based in South Wales, we take pride in carefully curating our designs, providing a quality, personal experience and we only use genuine semi-precious gemstones. More than just jewellery, our gemstone bracelets and rings are curated to assist you with a positive mindset for a fulfilled, balanced life. We offer a custom healing bracelet service where you can tailor your bracelet to match your needs in order to maximise the benefits of our gemstones, or offer the ultimate unique gift for loved ones. Our mission is to create jewellery for your journey; to protect and guide you to a positive, healthy life.
Contact info
Suite 12, H2 Offices, 2-10 Holton Road, CF63 4HD, Barry, United Kingdom
- sales@samayla.co.uk
- samayla.co.uk
4.9
Excellent
356 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company are absolutely fantastic
This company are absolutely fantastic, the bracelets feel very classy and many people comment how nice they look,
I will certainly be ordering when something catches my eye, great value and fantastic service,
March 16, 2026
Reply from Samayla Jewellery
Hi Andy,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery, and it's lovely to hear you get compliments on your bracelets. I appreciate you taking the time to leave your feedback!
Many thanks
Leanne
Founder of Samayla Jewellery
Great choice of beads and colours
Great choice of beads and colours. Made to order and arrived within a few days.
March 12, 2026
Reply from Samayla Jewellery
Hi Lesley,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery, particularly the range of choices we have available. I appreciate you taking the time to leave your feedback!
Many thanks
Leanne
Founder of Samayla Jewellery
When I messaged about my concerns you…
When I messaged about my concerns you always replied I love my bracelet it’s very sentimental to me it’s a gift off a Dear Friend who’s just passed away it means a lot thankyou once again
February 12, 2026
Reply from Samayla Jewellery
Hi Stephen,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and that I could help assist you with your concerns. I appreciate you taking the time to leave your feedback. I'm sorry to hear about your friend, and I'm sending you my best wishes.
Many thanks
Leanne
Founder of Samayla Jewellery
Excellent Quality and Exceptional Customer Service
I recently purchased a bracelet for my wife from Samayla Jewelry, and she absolutely loves it! The quality is fantastic. I did run into a bit of a snag when I accidentally ordered the wrong size, but the team at Samayla was incredible. They were so helpful, communicative, and made the exchange process seamless. It’s rare to find such high-quality products paired with such genuine, attentive customer service. Highly recommend!
March 7, 2026
Unprompted review
Reply from Samayla Jewellery
Hi Tim,
Thank you for your thoughtful 5* review. I'm pleased to hear you're happy with your jewellery and our customer service. I'm glad I could help rectify the size issue for you and get the right fit. I appreciate you taking the time to leave your feedback and recommending Samayla.
Many thanks
Leanne
Founder of Samayla Jewellery
Reply from Samayla Jewellery
Hi Customer,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and our customer service. I appreciate you taking the time to leave your feedback and recommending Samayla.
Many thanks
Leanne
Founder of Samayla Jewellery
I love all the bracelets I have from…
I love all the bracelets I have from Samayla. Precise work, beautiful stones, energizing and healing. Will definitely buy more.
January 7, 2026
Reply from Samayla Jewellery
Hi Zuzana,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery. I appreciate you taking the time to leave your feedback and returning to shop with us.
Many thanks
Leanne
Founder of Samayla Jewellery
Easy ordering process the bracelet was…
Easy ordering process the bracelet was lovely perfect fit my wife loved it … would highly recommend.
January 5, 2026
Reply from Samayla Jewellery
Hi Lesley,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and that you're wife loves her gift. I appreciate you taking the time to leave your feedback and recommending Samayla.
Many thanks
Leanne
Founder of Samayla Jewellery
Consistently excellent
Consistently excellent. My gratitude to you.
December 24, 2025
Unprompted review
Reply from Samayla Jewellery
Hi Chantel,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery. I appreciate you taking the time to leave your feedback and recommending Samayla.
Many thanks
Leanne
Founder of Samayla Jewellery
Truly awesome
I have 3 bracelets from Samayla and a cleansing dish, for at least 2 years. I never take my bracelets off, other than in the evening to charge them. I've just ordered 2 more bracelets. They are truly stunning, and exceptional quality. You can tell that Samayla share the passion for crystals and what they represent to each of us.
I would not order this type of product from anywhere else.
December 19, 2024
Unprompted review
Reply from Samayla Jewellery
Hi MMcK,
Thank you for your lovely, thoughtful 5* review. I'm pleased to hear you're happy with your jewellery and its lovely to hear you wear them daily. I love that you're using our selenite crystal charging bowl too, and we certainly do feel a real passion for our crystals. I appreciate you taking the time to leave your feedback and for returning to shop with us again!
Many thanks
Leanne
Founder of Samayla Jewellery
Wonderful Customer Service
I cannot praise Samayla highly enough. I have several bracelets and always have questions which are answered swiftly and are very helpful. Last but not least the bracelets are beautiful. Always a great experience for me.
November 26, 2025
Reply from Samayla Jewellery
Hi there,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and our customer service. I appreciate you taking the time to leave your feedback and for returning to shop with us again!
Many thanks
Leanne
Founder of Samayla Jewellery
I now have 3 bracelets
I now have 3 bracelets: moonstone, labradorite and lepidolite! I love them all! The selenite bowl is also amazing. Thank you!
November 25, 2025
Reply from Samayla Jewellery
Hi Michelle,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and selenite bowl, sounds like a gorgeous collection! I appreciate you taking the time to leave your feedback and returning to shop with us again.
Many thanks
Leanne
Founder of Samayla Jewellery
The company communication routes and…
The company communication routes and techniques of responding. I was not happy of them not providing a direct contact number but, they are really quick to reply to support any queries. Changes can be made easily.
November 26, 2025
Reply from Samayla Jewellery
Hi Barbara,
Thank you for your lovely 5* review. I'm pleased to hear our customer service was prompt and efficient for you. I appreciate you taking the time to leave your feedback and hope to welcome you back to store in future.
Many thanks
Leanne
Founder of Samayla Jewellery
Beautiful bracelets of good quality and…
Beautiful bracelets of good quality and lovely packed. I’m collecting them now.:-)
November 24, 2025
Reply from Samayla Jewellery
Hi Rianne,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery, particularly the quality and packaging. I appreciate you taking the time to leave your feedback and hope to welcome you back to store in future.
Many thanks
Leanne
Founder of Samayla Jewellery
Beautiful bracelet
Beautiful bracelet!
This was my first time ordering from Samayla and I wasn't sure what size to get as I have teeny wrists, normally everything I buy is one size...and too big. Measuring just under 14cm, I ordered the xxs bracelet. It arrives well packaged, and looked beautiful! I'm glad to say, it fits perfectly! I will definitely order from them again.
October 29, 2025
Reply from Samayla Jewellery
Hi Sabeena,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and our sizing options worked well for you. I appreciate you taking the time to leave your feedback and hope to welcome you back to store in future.
Many thanks
Leanne
Founder of Samayla Jewellery
Beautiful bracelet
Beautiful bracelet, high quality, excellent service and extremely helpful. Thank you so much!
October 28, 2025
Reply from Samayla Jewellery
Hi Susan,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and your experience shopping with us. I appreciate you taking the time to leave your feedback!
Many thanks
Leanne
Founder of Samayla Jewellery
Service very good
October 28, 2025
Reply from Samayla Jewellery
Hi Imad,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and our customer service. I appreciate you taking the time to leave your feedback!
Many thanks
Leanne
Founder of Samayla Jewellery
Just received my latest order
Just received my latest order. I'm so pleased and packaging is very good. I love all the products beautiful jewellery
October 13, 2025
Unprompted review
Reply from Samayla Jewellery
Hi Audrey,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and our packaging. I appreciate you taking the time to leave your feedback and for returning to Samayla!
Many thanks
Leanne
Founder of Samayla Jewellery
Reply from Samayla Jewellery
Hi Adam,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and experience shopping with us. I appreciate you taking the time to leave your feedback and for returning to Samayla!
Many thanks
Leanne
Founder of Samayla Jewellery
Reply from Samayla Jewellery
Hi Sally,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and experience shopping with us. I appreciate you taking the time to leave your feedback!
Many thanks
Leanne
Founder of Samayla Jewellery
Beautiful Bracelet…
Another beautiful bracelet from Samayla. Great quality and fantastic service as always
September 24, 2025
Reply from Samayla Jewellery
Hi Sandra,
Thank you for your lovely 5* review. I'm pleased to hear you're happy with your jewellery and experience shopping with us. I appreciate you taking the time to leave your feedback and for returning to Samayla!
Many thanks
Leanne
Founder of Samayla Jewellery
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