Sam's Fitness - Gym Equipment Reviews 

183
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Highly Satisfied Customer - Two of our gym cables had snapped. Needed a quick replacement (exact specs and ends). Sam's fitness was able to respond to my request promptly and send the cables t... See more

Rated 5 out of 5 stars

I HAVE HAD THE PLEASURE OF DEALING WITH SAMS FITNESS AND MATT IN PARTICULAR OVER A NUMBER YEARS NOW AND THERE SERVICE IS A+ AND THE EQUIPMENT THEY SELL IS AWESOME.WHETHER ITS THE POWER RACK,MULTI GYM,... See more

Rated 5 out of 5 stars

After I found Sam's Fitness, I go to other provider only if I don't find the product I am looking for but it hasn't happened even once. I keep visiting this place and can't express in words how nice t... See more

Rated 5 out of 5 stars

The boys were great - no pressure on us for them to make a sale; the gear sells itself really. We received great advice on the equipment and we altered our shopping list accordingly (in my wallet's f... See more

Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Pharmacy
  4. Sporting Goods Store

Information provided by various external sources

Welcome to Sam's Fitness - the exclusive Australian distributors of Powertec, Ironmaster and Barbarian Line Gym Equipment. We are different from other fitness equipment retailers - you will get quality power racks, multi gyms, dumbbells and bench press at a great price from people who are passionate about weight training. Now everyone says that sort of thing.....But spend 5 mins on our website or give us a call and you will see the difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely fast

I ordered a set of weight plates and they arrived at my house at 7 the next morning. I would definitely recommend. Fast delivery, quality products.

April 15, 2016
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible experience took weeks to be delivered when I contacted them they didn't have an answer why it was taking so long to ship just that I should of contacted them earlier as if it was my fault very confusing

April 15, 2016
Unprompted review
Sam's Fitness - Gym Equipment logo

Reply from Sam's Fitness - Gym Equipment

Hi Michael,
I am sorry you feel that way about our service, but just want to clear things up with you.
We received your order on the 16th Feb. It was shipped on Wed 17th Feb with Fastway.
It arrived in Perth on the 23rd Feb Tuesday.
We don't know why, but Fastway didn't deliver it straight away.
You contacted us on the 1st March. We contacted Fastway and gave them a blast and it was delivered on the 3rd March.
The reason why we said to contact us earlier is so we could chase it up earlier - the minute you call us we fix the problem. Not because it was your fault, just to help you.
Unfortunately, like most businesses, we rely on transport/courier companies to deliver our goods. Any person who deals with them knows the dramas. But we have got good at dealing with them, and like in your case, when we are aware of the problem we can fix it.
Anyway thanks for the feedback, and I hope you give us another chance in the future.
Cheers, Sam.

Rated 4 out of 5 stars

Globe Gripz from Sam's fitness - great product, great service!

I had considered Globe Gripz for awhile but was a little unsure. After looking at the information on the Sam's site I decided to buy.

The Globe's arrived promptly and I have been using them for a month or so now. The product certainly is strange to use initially because of the 'new' hand position. At first I used less weight for exercises while I got used to them but I am now back up to usual amounts.

Grip strength has increased, I really notice a difference with bicep Curls and tricep extensions. The globes changewhere the bar's location in relation to the wrist... Positioning it further away from the joint. But arm exercises are substantially more comfortable!

The only issue I've had is with the jokes about having 'blue balls' in the gym!

Thanks to Sam's fitness for carrying the product..

April 15, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Thanks to the awesome team at SAMs I now have the best gym available the equipment is some of the best I have used I highly recommend SAMs for service and quality

April 15, 2016
Unprompted review
Rated 5 out of 5 stars

Quality products at a decent price with great service

I am in Adelaide and eight years ago it was difficult to find quality gym equipment locally at a decent price. I bought a Powertec Multigym and 200 kgs of weight plates eight years ago from Sams Fitness and had it shipped over. Since then I have worn out multiple cables and wrecked a few bolts but always managed to get spares sent express. Staff always know what I am referring to even with unusual spares. It's great to purchase from a retailer that backs up their products with spares. Recently, I purchased a Megatec power cage and could not be happier with the quality of the construction. My friend works structural steel and he was very impressed with the quality of the welding and the attention to detail in the finish. Even the guys Sams used to freight the gear over to Adelaide provide great service. I don't waste my time looking for equipment anywhere else now.

April 12, 2016
Unprompted review
Rated 5 out of 5 stars

Prompt Delivery of Quality Product

I ordered ironmaster bench, various accessories and ironmaster quick lock dumbbell set, with extension. Totally happy with the product. Very robust. Quick and easy to use. Can do fully body work out with the set up and it only takes half a car space in our garage. And delivery was very prompt. Only a couple of days from when I transferred money to when gear arrived in Mackay Qld. Don't quite know how they managed that!

April 12, 2016
Unprompted review
Rated 5 out of 5 stars

Fast and efficient service

This was the third time I have purchased equipment from Sam's Fitness and each time I have received first rate service. Communication regarding the order was prompt and the equipment took only a few days for deliver to Melbourne. All charges were laid out clearly on the website so I knew exactly how much I was paying.
The equipment itself is of fantastic quality. I have had some for 3 years in my home studio and it is as solid as anything you can get from anywhere else.
Highly recommended for product and service.

April 12, 2016
Unprompted review
Rated 5 out of 5 stars

sams fitness

I have been buying weights and weight equipment from Sams Fitness for 3 years now as needed they have always given me there time and have always help answer my questions even the silly ones :D I will use them again in the future and highly recommend anyone in the market for home gym help these guys have you covered.

April 12, 2016
Unprompted review
Rated 5 out of 5 stars

All Round Professional Customer Service & Great Quality Products

The guy's at Sam's Fitness are fantastic - they are very professional and provide a high standard of customer service which makes buying products off them an easy and enjoyable experience. The guy's have great product knowledge and go above and beyond in helping you with any questions (nothing is a hassle/ problem to them).
I would highly recommend Sam's Fitness to everyone.

April 4, 2016
Unprompted review
Rated 5 out of 5 stars

The best quality and service experience

Always helpful, and very friendly, never pushy, every experience at Sam's Fitness has left me feeling really happy knowing i made the right choice.

They have great equipment with extensive knowledge and don't push you towards anything you don't need, in fact the opposite, so you leave knowing they have had your best interests at heart and your purchase was tailored to your needs. All this occurs through a very easy going style that is Sam's fitness, both on the phone and at the warehouse makes for the whole package.

March 14, 2016
Unprompted review
Rated 5 out of 5 stars

Great customer support

Got a partial refund on shipping because I paid too much most places wouldn't do, they would take the extra. great customer service. will be back for sure! Thanks!

February 29, 2016
Unprompted review
Rated 5 out of 5 stars

Real Heavy Duty equipment

The equipment is great, real heavy duty which makes want to use it and the bench with all the attachments is fantastic for a home gym.
Best value for money.
Matt is also very helpful

February 27, 2016
Unprompted review
Rated 5 out of 5 stars

First class service

Matt and Francis were extremely helpful in addressing my enquiries. Delivery was prompt. I am very pleased with the equipment. Definitely recommend Sams Fitness.

February 27, 2016
Unprompted review
Rated 5 out of 5 stars

Great experience

Friendly staff who answered any question quickly, great equipment, well packaged and delivered quickly. Highly recommend!!

February 27, 2016
Unprompted review
Rated 5 out of 5 stars

Great service with a great product...

Purchasing my Iron Master equipment through Sam's Fitness was a breeze. The guys on the other end of the phone actually know about the gear they are selling and the products the have all seem to be very high quality. My Iron Master bench and dumbells are just great - excellent quality and they even come wrapped professionally for delivery so there is no unwanted surprises when they turn up at your door. I rarely write reviews but after a few bad experiences with some other fitness equipment stores I can honestly say that I would recommend Sam and his team to anyone wanting some quality workout gear without any of the fuss or delays that are usually associated with buying online.

February 15, 2016
Unprompted review

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