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Samsung Electronics Suomi Reviews 

72
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TrustScore 3 out of 5

3.2

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Samsungin Tuki

Tarvitsetko apua? Käy tukisivullamme, niin autamme sinua lisää.

3.2

Average

TrustScore 3 out of 5

72 reviews

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3.2

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(72)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

USB-C cable 3A USB-C to USB-C…

I received the original 3A USB-C to USB-C cable (1.8m, EP-DX310JWEGEU) for my Samsung phone charger. The cable is long enough and feels like a high-quality product. Delivery was a bit slow, but fortunately, we still had some working cables on hand. I recommend this cable! ;))

FINNISH
Sain alkuperäisen 3A USB-C to USB-C cable 1.8m, EP-DX310JWEGEU johdon samsung puhelimen laturille. Johto riittävän pitkä ja laadukkaan tuntuinen. Toimitus hieman hidas, mutta onneksi oli vielä toimivia johtoja käytössämme. Suosittelen johtoa !;))

October 1, 2026
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Reply from Samsung Electronics Suomi

Hei, kiitos upeasta arvostelustasi ja suosituksestasi! Olemme iloisia kuullessamme, että olet tyytyväinen uuden USB-C-kaapelisi pituuteen ja laatuun.

Kiitämme myös kärsivällisyydestäsi toimituksen suhteen. Kiitos, että valitsit Samsungin, ja toivomme, että uusi kaapelisi palvelee sinua erinomaisesti!

Rated 4 out of 5 stars

Solid purchasing and trade-in experience.

Samsung webpages work generally good. Purchasing and trade-in works well. Samsung provides quite good discounts. Their trade-in values for secondhand Samsung devices are better than other companies selling samsung devices. However Samsung prices are creeping up all the time and that is not nice. Additionally discount offer need to be precice. Discount offer that I received and took ended earlier that the advert said. That was not nice. Although customer support in chat was very helpfull with that.

September 3, 2026
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Reply from Samsung Electronics Suomi

Hi, thank you for your detailed review. We are very pleased to hear that you find our website, purchasing process, and trade-in program both competitive and easy to use.

We have noted your feedback regarding our product pricing and the discrepancy with the discount offer timeline. Clear and accurate communication of our campaign dates is important. However, we are very glad that our chat support team was able to step in and resolve the issue for you smoothly.

We truly appreciate your honest feedback, as it helps us improve our services and promotions.

Rated 1 out of 5 stars

Lost my order and took 2 months to send…

Lost my order and took 2 months to send a replacement.

July 1, 2026
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Reply from Samsung Electronics Suomi

We're sorry to hear it took two months to get you a replacement for a lost order. Of course it shouldn't take that long for you to get a replacement. We hope you've received your order now and that you're happy with it.

If you have any questions regarding the product(s) in your order, feel free to contact Samsung Support and we'll be happy to assist you. You can reach Samsung Support here: https://www.samsung.com/fi/support/contact/

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