Samsung Repair Reviews 

Fantastic facility and seamless! Really should promote this more as value for money and the small tech shops really rip people off nowadays. The boy who came was brand new, proper professional and pleasant to talk to will definitely use again, hope I don't need to bit piece of mind knowing it's there if I do.

Guy come on time and done a brilliant job fixing phone ,First class service and polite.Thank you and will not hesitate to use this service again in the future.Full screen change on galaxy flip 6 and he changed battery.

I buy my phones outright and having destroyed my screen when dropping it face down onto a nail the prospect of spending £1,200 on a Samsung S25 Ultra was unwelcome compared to less than £300 for a new screen and battery on my S21 Ultra.

The booking service was excellent allowing an appointment to be made within two days. The engineer arrived as expected and completed the works in less than 1 hour.

Technician was right on time we, extremely polite and helpful, and did an excellent job.

34 inch monitor with curved screen coming de-bonded from case. Agreed to a warranty fix. On return the monitor case had not actually been clipped back together in multiple areas. The new screen fitted is faulty and has lines/ flickering. There is no way this repair was tested or inspected based on condition I received it back in. Avoid GXO/Samsung Repair Care Warwick repair centre if at all possible.

I booked a replacement battery for my phone online and selected a convenient date for me. I was kept informed about the booking and was sent reminders via email and text. The engineer arrived exactly on time. He was friendly and professional and came with a mobile workshop in the van. He replaced my phone battery (genuine Samsung battery) and tested it thoroughly before returning it to me as good as new! There are many mobile phone repair shops around, but this service was convenient, efficient, professional and was competitively priced. I would recommend this service.

Excellent service. Engineer arrived on time, qas polite & friensly and completed the job perfectly. Very happy and would recommend.

Super slick website, easy to navigate, great availability and transparent pricing.

Engineer arrived early, had a friendly manner and explained the process clearly.

Great communication throughout the process.

This is how all phone repairs should be carried out !

I'm hoping I don't need the service again any time soon but would highly recommend to everyone else.

Bought a new Z Fold 6 in September. Inner screen went bad and needed to be fixed/repaired. No one has parts to fix phone. Took 4 days for anyone to actually help me. This is a business phone and we have several and paid a LOT of F-ing money for them. So begins the run around. It is under manufacture warranty, but no one can fix it, not even Samsung repair center could fix it. They said 206 back order parts are months out. Samsung care plus which we pay for will not help me because it's not damaged outside of warranty. So now I have a $2000 brick. After complaining for days, they finally said to lie about it being broken and file a claim with the care plus warranty. Had to pay $100.00 just to get that. And still have not received my replacement phone. Not to mention the fact that I could not speak with anyone who can speak English properly. WTF? Why are we as consumers putting up with this? Is there any group that can stop this horrible treatment to customers?

The screen repair wasn't cheap but was quality and fast the engineer was friendly and only took half an hour to complete the job as he did it in his van at my work place.

My ageing but very efficient Galaxy S10 needed a new screen after cracks developed. What I got was pretty nearly a new phone with replacement front screen, side-panels and new battery.
The engineer was efficient and friendly.
Not as cheap as the local phone repair shops but the quality of the workmanship and original parts were much better.

The engineer arrived exactly on time and had no problems letting me watch him through the repair, It was carried out very professionally and considering the complexity in a relatively short time. I would definitely recommend your service in future should I need it.

Really happy with the service. Easy to book and was kept well informed of the timeslot and the arrival of the technician. Technician was very helpful and polite, knew his stuff. Repair was done promptly with no hassle and work is guaranteed. Would happily recommend.

Easy to arrange appointment right to my door. Engineer phoned an hour before he arrived and arrived on time. He was polite and efficient. Would recommend.

I couldn’t fault the service we received. The engineer phoned prior to his arrival. He arrived on time. He was friendly and professional. The phone is now as good new.

Very professional, polite and efficient

The guy who fixed my phone, was polite, skillful, helpful, patient and on time.

Very friendly and skilled engineer - he went above and beyond.

100% satisfied even if He arrived a little late because he was finishing another job, but he fixed my problem really quickly. Super friendly and helpful. Highly recommended!