A masterclass in poor customer service, not management.
I am writing this review to share my highly disappointing experience with Sandeep Das Academy. I enrolled in a course costing INR 6k-7k, but the actual knowledge shared was minimal. A significant portion of the training hours was diverted toward upselling his premium courses priced at INR 2–3 Lakhs, leaving the core concepts completely sidelined. To make matters worse, no course recordings were provided afterward.
The post-sales experience has been a complete nightmare. I was promised the book "How Your Strategy Sucks" prior to the course starting on September 9th. Over a month later, I am still waiting.
My attempts to get clarity have been met with absolute silence or hostility. Emails to the team go unreturned. Their customer executive, Aarushi, has been incredibly irresponsible and rude. After weeks of being ghosted on WhatsApp messages, I called her twice today to get an update. Instead of helping, she shouted at me for calling. If a business refuses to reply to text messages, they should expect customers to call.
For an academy that purports to teach business and management, their own customer service and operations are completely broken. I strongly advise against buying any courses here—I am just relieved I didn't spend Lakhs of rupees on their higher-end programs.