Sandos Hotels & Resorts Reviews 

We stayed in Sandos Griegos Torremolinos for 7 nights in 2 seperate rooms all inclusive.

The Good:

Multiple bars, that range from casual, social pool bar and nightclub style, Pepes bar was our favorite it was cool and clean and had plenty of space.

The food was ok, lots of different choices and the snack bar really helps if you miss the time slots for main food.

The staff were friendly and helpful most of the time and the cleaners did a fantastic job with our rooms everyday.

Hotel is located in a great spot if you like to walk around the shops and take in the hustle and bustle side of things, the walk down to the beach is also nice if you follow it via the main highstreet.

The 1 day included restaurant is a nice touch, its buffet style but has a bit of class to it, we really enjoyed our meal there.

The beach bar (although tricky to find) is a great addition to the hotel, the sunbeds to hire over the road are good quality and fairly priced.

The Bad:

On check-in the staff kept our passports due to their system being slow, i was not happy with this and could not settle until i got them back that same evening.

The lifts are very sketchy, 1 of our lifts was broken for 3 days and when eventually fixed the doors would occasionally do whatever they wanted, when loaded to capacity the lift would not make it all the way to the floor and leave a slight step over to get out..

Smokers seem to go unhinded unless someone speaks up, someone was smoking on our floor for 3 nights and the whole floor stunk, eventually had enough and reported it and to the hotels credit they did sort it.

The pool is instantly full and all beds toweled up as soon as the doors are unlocked, you need to be up early and waiting in the queue to get any chance of getting a bed.

The pool bar self service area was closed off the entire week which at times lead to massive queues for drinks.

Beer/Lager selection is very limited, you have Amstel, Cruzcampo Radler, or Cruzcampo Sin 0%, i really wish they had Cruzcampo as im not a fan of Amstel at all, but each to their own.

Some areas of the hotel are in need of attention as it appears to be getting a little run down, the reception area and some of the bars are great, the floors, lifts, windows etc is where its lacking.

The room walls are really thin, if you are a light sleeper bring some ear plugs!!

Overall:

I really struggle with this hotels 4 star rating, id give it a 3.5 at the most, i think the multiple bars, facilities etc are what gives it that extra bump, i dont think i would stay here again for the price we paid but i really enjoyed the area, maybe self catering or half board then using the local areas restaurants would be a better experiance.

To give you some insight, I’ve been to the el Greco before I was even born, my mother was 10 weeks pregnant, then I’ve been to visit this hotel back when it was a family resort up until 2012.

Now at the age of 27 I have come back with family to visit our favourite place, the entertainment team are phenomenal people, Danny and Ana are an absolute gem here, they involve everyone and their energy is contagious! The variety of activities is great, you can be doing yoga on the beach at 11am, then doing some shuffleboard and hour later, they normally have activities between 10am - 1pm, so you have some downtime in the day to do things without missing out. I met some great people through the entertainment team and for that I am incredibly grateful. Thank you Danny and Ana, much love 🫶🏻.

the restaurant staff and warm and inviting, seeing some staff still there since when I was a kid such as Nano and Mario really show how committed and welcoming this hotel is. The food alternates with different themed dishes daily, allergies, talk to the restaurant manager and they’ll sort you out. There is also a restaurant in the resort where you can sit down and have a 4 course meal, this food is fantastic and the service was amazing (thanks Nano).

The beach is a staircase away with beautiful clean sea water you can swim in with many restaurants and bars only a short walk away.

The night entertainment is different each night with a variety of shows from comedy game nights, to cabaret and dance. The entertainment finishes around 11pm with the bar being open and additional hour before closing time.

The pool is tested and cleaned every morning at around 8am, which is a great time to utilise their gym. There is no massive rush to secure beds, simply go down around 8am and you’ll find a spot no problem with plenty of umbrellas available to use in every corner of the area.

They do have an “Royal Elite” package which gives you access to exclusive areas, I personally did not have this package, nor do really see the value for it, but if you want better rooms and a calmer atmosphere, splash out!

The age range for this resort is essentially everyone, you can be playing the activities, doing yoga, or aqua aerobics with people of all ages, it’s all inclusive with everybody included! We’re all here to enjoy ourselves, so have a laugh and get stuck in.

Overall if you want to go somewhere in Ibiza that is calm, affordable and friendly, this is the hotel for you. I’ve been coming here many many times, and I’ll keep on coming back.

See you soon guys,

James

Sandos Griego
AVOID THIS HELL HOLE!!!

What a shocking hotel. From top to bottom the place is a poor excuse of a hotel. The lifts are an absolute joke and not fit for purpose and everything else right down to the salt shakers don’t work!!! a large party arrived and no two rooms are the same! The food is so so bad we’ve all eaten out every time we could. AC doesn’t work in 6 of the 8 rooms we have. The staff are none existent. Was told we had an al a carte meal included in the price due to the large group to then be told the restaurant is shut except on Saturdays.

Quick add about the lifts. There’s reviews from over a year ago with complaints about the lifts.

For the love of god DO NOT STAY HERE!!!

We stayed at the Sandos Greigo hotel in Torremolinos.
Warning!!! Do not go to this abysmal hotel. Definitely not a 4 star and struggles to make a 3 in my opinion. The place is falling apart, tired and dated rooms and bathrooms with paper thin walls, non existent Lifts we were on the second floor and had to wait up to 10 minutes sometimes before we could access a lift (I’m disabled). There is no natural flow to the hotel and nowhere to sit in the sun. The pool only gets the early morning sun and that’s only half way at any time. The restaurant can only be accessed by stairs or a lift that is always full bringing people down from the block that the restaurant is under. Most days the food was awful, bland and only Luke warm. We often had to eat out to get a good meal, plus the tables are so close together with no room for disabled people. To say the Hotel was noisy is an understatement with nowhere peaceful to sit inside or out, the entertainment was a complete joke (I’ve seen better stages in junior schools) we were supposed to stay for 10 days all inclusive but left after 6 as we could no longer stand being there (we were not even asked why we were leaving early) we booked in to another hotel that we knew well for the rest of our stay.

My recent experience was trying to contact an agent via their online chat support. They were incredibly rude and did not bother to even respond to my question. 2 agents joined the chat support and neither of them answered me. Gave up and left after 15 mins. I’ll book someone who appreciates my custom!

We stayed at Atlantic Gardens in Playa Blanc Lanzarote for a week starting 28th October. We went not expecting too much as it is a 3*. Well we were very wrong- it was great. Ok the bathroom in our bungalow was a little tired but it was spotlessly clean as was the rest of the bungalow. There was daily maid service, and after all you don’t go on holiday to spend your time in the room. As it was an adult only hotel there was no fighting for sun-beds and there was always room during the day. The staff were brilliant and worked hard to look after their guests. We will be booking again for next year very shortly.

Stayed at Sandos el Greco in Ibiza.
Well I have to say this is not a 4 * hotel. Very disappointing and I would barely give it a 3*
Scruffy, tired and in need of some basic hygiene and upkeep.
Ripped sofas, tatty sun beds, dirty seating ( if you could find anywhere to actually sit ) .
Tables never wiped and glasses and plates left overnight.
Quite shocking to see that staff never looked bothered or cared and a distinct lack of management around the hotel.
Tacky entertainment with lots of screaming and shouting ( this is an adult’s only hotel )
I’m really struggling to find something positive to say ….
The room we stayed in was clean and of a decent size.
Sorry but there’s more negatives
Food was bland boring and poorly presented. Me and my partner lost a stone between us which was well needed! So worth visiting for a weight loss regime.
We found that as we could not find anywhere to sit all day we had no choice but to upgrade to the Royal Elite package at a cost of £70 euros per day ! Just so we could sit on a sun bed at the hotel. Couldn’t get a free one around the pool without getting up before 6:30 am .
A complete rip off ! Even that area was shoddy .
Before coming I read lots of reviews and trusted what I read . I was completely oversold . The hotel is completely oversold!
So would I return or recommend? Nope .

Stayed at Sandos Papagayo Lanzarote recently a four star hotel appently, although I struggle to agree. There are some positives although they are limited…the food & cuisine is just about varied enough although much is reintroduced in some form day to day. Staff are pleasant and polite and happy to help although sometimes there aren’t enough of them to prevent queues. There are in my experience many more detractors… the positioning of the hotel is awful and without transport is very isolated. The hotel itself is very tired and overall in a reasonably poor state with lots of things in need of either repair or replacement and given the money that is spent per booking someone somewhere I suspect is getting wealthy whilst the hotel is neglected and slips into greater disrepair. I selected the all inclusive option but on reflection would’ve chosen half board as a much better bet. Whatever the selected package they aren’t cheap so I’d suggest research thoroughly and choose more wisely for me it has been two days here and thorough disappointing and unexpected after reading some contrary reviews.

Here at Sandos cancun from December 2-14 sun and beach good but the rest rated as follows out of 10 1/ buffet restaurant 1 saw a lady tonight walk out having eaten 3 bread rolls 2/ remaining restaurants if open 3 food average 3/ only 2 out of 4 bars open and the lobby bar is like an old people’s home lounge 4/ room ok and spacious 5/ some staff happy others obviously don’t enjoy their jobs.

Stayed in your hotel in Papagayo, Lanzarote.
We payed extra for the Royal Elite package but were disappointed with the food choices at dinner and found that quite often the food was lukewarm.
Also both Royal Elite bars were quite often unattended which meant that tables were not cleared or cleaned frequently enough.
We would say that the rooms and the views were excellent and the staff were extremely friendly and helpful.

Stayed in your San Blas hotel in Golf Del Sur. This is the best hotel I have stayed in. The rooms are immaculate, the food was amazing, The drinks are all premium brands and enough pools for everybody.

What an amazing trip!! We stayed at Sandos San Blas in Tenerife and had such a lovely time. The staff were friendly, the food was amazing and the rooms were spotless. My only tiny, silly complaint is that the hair dryers weren’t great - so bring your own. Everything else was superb!!! Perfect get away for anyone looking for an escape.

Stayed at Sandos Cancun for 6 day 5 night over the 4th of July 2016. There was construction going on the whole stay, however the hotel made every attempt to not bother the guest. I believe there are going to be issues no matter how nice places are, but what separates great places are those who take responsibility and fix to the best of their ability. Staff was amazing.

I've been visiting both Sandos Caracol and Sandos Playacar 3 times in Mexico - and these hotels are without a doubt 5 star hotels. You cannot compare a european hotel with these hotels in Riviera Maya.

It's been the best vacations of my life by far and I am definetly coming back to Riviera Maya again....

The only thing I can put my finger on was the service in the lobby, and the service regarding the points we have earned by staying there - was not received very well at all. Sadly for a hotel like this. Th most annoying thing about the trip was that we paid extra to be in the adult zone and could enjoy an extra large pool with benefits, but we saw many times that people with normal "bracers" who didnt pay extra, coul just come to the zone we were in with no problems - and nothing was done about this.

We have no problem of sharing the things with others, but it annoys us, that we needed to pay a lot more than them to get the same kinda...

So a good advice from me - don't pay for the adult zone if you go there.. Buy a normal package, and just go to the zone.. They wont check anyway