Sannah Van Lines Reviews 6

TrustScore 2.5 out of 5

2.3

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Company details

  1. Moving and Storage Service

Written by the company

Top rated Local Moving Carrier based in the heart of Orange County. Trained with efficiency, courtesy, and professionalism so that all your items are safely transported in our truck to your new home. We are Full service movers- Disassembly and reassembly of all furniture, wrapping all furniture in our company provided moving blankets. Loading, transporting, unloading, and Re-Staging your new home for you! Never go wrong when you choose Sannah Van Lines to help you move this year!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

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Rated 1 out of 5 stars

The absolute WORSE!!!

The absolute WORSE!!!
-Too much went wrong to even write about.
-Lost numerous boxes
-Broke numerous items
-A picture even had box cutter slit cuts!!
-My items were stored for weeks. Delivered to me with COCKROACHES IN MY BOXES!!
-Mover hit on me. Scaring me and creeping me out!!!
-They owe me money from settled loss. Almost 1 year now still no payment.

All Coast Moving farms this horrific company out for services. Stay away from Both

December 24, 2022
Unprompted review
Rated 1 out of 5 stars

If You Don't Want Your Stuff To Get Where It's Going

If you want your stuff picked up, stored in their warehouse in Anaheim for an undisclosed period of time, not be able to get a response from their customer service about the location of your items for days, and when you finally get a live person after business hours, to have that person tell you that if you would like your items, YOU MUST PAY AN EXPEDITE FEE, then this is the company for you.

By the way, I did not contract with this company. They are an affiliate of the broker I did contract with. The broker has not returned a single call, email, voicemail, or email since my stuff was picked up on 8/12.

It's 8/25. According to the airtag, instead of being in Pittsburgh where it was supposed to be on 8/23 as per my original contract, IT"S STILL IN ANAHEIM.

August 25, 2023
Unprompted review
Rated 1 out of 5 stars

Beyond Incompetent

Clearly the most incompetent Organization I’ve ever seen. Wendy and Hannah combined of Sannah Van Lines don’t possess adequate intelligence to even lie well. I’ve been forced to go to the CA agency which regulates movers; California Bureau of Household Goods and Services. Do NOT any circumstances accept text messages as a method of originating, editing or acknowledgements. Perform business only over printable internet documents, better still don’t waste your time, unless you need to experience existence based performance with entertaining excuses.

July 24, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute Worst Experience

This company seem unprofessional and possibly a scam. Stay clear if you do not want to be ripped off. They will give you a low quote, then on moving day they will double the price, and if you do not go with the double price they will keep your deposit for a service they have not fulfilled. I was moving across the country and needed a moving company. Sannah Van Lines' quote of $4K looked good and the representative on the phone was very professional and nice. I paid the deposit $827 two months in advance and followed up several times with the company as we got closer to the move date. On the day of the move the movers showed up at 6pm at night. They looked unprofessional and not ready to move. The “crew” did not seem to have any packaging materials with them like they knew that there would be no move today. When they examined our packed belongings they said we have twice as much as in our quote hence we need to pay $8K. The thing is that we had exactly the amount of items we listed for the quote so we did not have any extra stuff as they claimed. When we told them that we would not pay double they said they won't move our stuff. So we asked for our deposit back. Then they said that they would not give our deposit back because we did not show up on moving day. Really? The entire neighborhood saw them!

August 19, 2022
Unprompted review

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