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Rated 1 out of 5 stars

I just purchased the water filter, I was so excited to get a glass one. Upon opening the package, It feels like it's plastic. I'm really not sure it's glass. And it did not come with a pamphlet and... See more

Rated 1 out of 5 stars

I am not quite sure what it does, my filter is always clean, I have had it running for 2 months, and I noticed nothing. What I have noticed is that if I leave a negative comment on Sans social med... See more

Rated 1 out of 5 stars

Sadly, I believe this business has stopped trading. Despite taking my payment, the product was never delivered and both their help email and contact number, do not work. Shame, I loved the product.

Rated 4 out of 5 stars

I am so excited to find a natural, sustainable deodorant option that smells very sophisticated and elegant. While there are other sustainable deos on the market, this formula really feels like a step... See more

Company details

  1. Cosmetics Industry

Written by the company

A personal care brand that cares. Natural, refillable deodorants that inspire the senses and elevate the everyday.


Contact info

2.1

Poor

TrustScore 2 out of 5

54 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bad customner service

I just purchased the water filter, I was so excited to get a glass one. Upon opening the package, It feels like it's plastic. I'm really not sure it's glass. And it did not come with a pamphlet and when I requested one, via chat, they said there saving on paper. So, how do I figure out how to work it??
There were three different filters in the box, two already installed and a third smaller one and I don't know where it goes. I tried asking and they keep sending me online instructions on how to install the replacement filter. What rotten customer Service from the get go.Not sure if it's AI and they can't disseminate the actual questions. I emailed them 4 times and they still can't answer the questions, where does the smaller filter go?? I might have to send this back because I really don't know how to even start and I don't think I got what I paid for. $474...a lot of money to have this much hassle.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Do Not But This Product!

After 4 months of using this Sans machine it now gives me 1 pitcher full instead of 2, does not filter every use correctly bouncing back from 3 to 10, and the filters have popped out of place a dozen times by themselves spilling water everywhere.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

I am not quite sure what it does

I am not quite sure what it does, my filter is always clean, I have had it running for 2 months, and I noticed nothing.

What I have noticed is that if I leave a negative comment on Sans social media sights, they remove it.

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

Not worth the money

This Does not filter the way it is shown. I have had it on high for over a month and only 3 feet from a black table that I still have to dust every day.

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

Business has stopped trading

Sadly, I believe this business has stopped trading. Despite taking my payment, the product was never delivered and both their help email and contact number, do not work. Shame, I loved the product.

March 26, 2024
Rated 5 out of 5 stars

Great product, design & ethos

Great deodorant, used this morning and feeling fresh. Love the colour and feel of the case. Any brand with sustainability at it's core is a winner in my book.
Excellent product & design.

February 19, 2023
Unprompted review
Rated 5 out of 5 stars

I love everything about the natural scent and feel.

Easy ordering process and delivery. The deodorant does a great job and I now wouldn't change back to another type. I like everything about the natural scent and feel; It lasts a long time after application but perhaps need to reapply if exercising. I have been using SANS for 10 months.

December 28, 2022
Rated 5 out of 5 stars

No-brainer

A beautiful, timeless and worry free design that screams intelligence and sustainability. Exceeded expectations, a no-brainer.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Good product and idea

Item arrived well packed and in good time. I haven’t had time to use the product much yet but it seems well through through and I like being able to refill to a re-usable container - less waste, less plastic.

July 2, 2022
Rated 5 out of 5 stars

This product is amazing

This product is amazing. Not only is the packaging beautiful and reusable (which is a big plus in my books), but it smells amazing and works so well! Totally changed my beauty routine

June 28, 2022
Unprompted review

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