Santalike Reviews 45

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products received, noting that items often did not match the descriptions or images on the website, particularly regarding quality, material, and sizing. People frequently reported issues with their orders, including extremely long delivery times, non-existent or confusing tracking information, and items arriving too late for their intended use. Consumers also faced considerable problems with the quality of the items, describing them as cheap, poorly made, and not as advertised. Furthermore, many reviewers were unhappy with the refund process, stating that the company offered minimal compensation for faulty or incorrect items and made returns difficult.

What people talk about most

Product

Customers consistently express strong dissatisfaction with the product. Many reviewers report that the items... See more

Order

Users describe negative interactions with order. Many customers report significant delays, with some orders... See more

Quality

Reviewers consistently express strong dissatisfaction with product quality. Many customers report that the... See more

Delivery service

Clients share negative opinions on delivery service, frequently reporting significant delays and unfulfilled... See more

Refund

Reviewers highlight negative aspects of refund experiences. Many customers report difficulties in obtaining... See more

Based on these reviews

Rated 1 out of 5 stars

Total and utter garbage - these clowns take your money, send product the slowest way possible from the far side of the planet with confusing tracking numbers that don't match the order, then when it a... See more

Rated 1 out of 5 stars

Where do I start? I ordered 2 jackets which looked PHENOMENAL on the website, size "L". The jackets arrived far too late to use them and it's a good thing; they look terrible. Printed-on images l... See more

Rated 1 out of 5 stars

This company is a complete scam. Ordered a jacket which looked a deep dark Christmas maroon with beautiful embroidery for nearly $70. What I received was a washed out almost bright orange jacket tha... See more

Rated 1 out of 5 stars

DO NOT WASTE YOUR TIME I purchased a Santa Sports coat online. I paid for FedEx shipping. I reached out to them asking about the shipping information. Here is the response I received: "S... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Scammers, disgusting quality Jacket cost $93 USD, got PayPal involved, was given a return address in China, it doesn't exhist, now blazer is lost and I get no compensation.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!N

DO NOT BUY FROM THIS COMPANY!!N. This company is a scam. The pictures that they show online are way better quality and look 10 times better than what you actually get. Be ready to wait if you order ...because your product is coming from China. I ordered two jackets on December 5th to wear to a Christmas Eve party and one showed up on January 20th and the other one hasn't shown up yet. BUYER BE WARE!! When the first jacket got here, it was the size of a women's medium although I ordered the extra extra large based on their size recommendations. It did not fit and I reached out to them within the 7-Day period and told them I wanted to refund it and they sent me a message stating that they would refund $13 of the $59 I spent because the shipping back to China would be 40 to 50 dollars. I requested a full refund for that cheap crap they sold me and they denied my request.SCAM!! Do not purchase anything from this company.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

ordered 2 blazers - waste of money!

I placed an order for 2 blazers after carefully reading through their size chart. Their own chart is quite far off, and standard sizing will not work. I usually wear a L, and ordered XXL based on the chart, and it was still small. I spent almost a month following the return directions on the website only to find no answers or valid emails at the phone numbers and email addresses listed. I then researched the internet to find there are many aliases for this company, all which have the same complaints. I then went through Paypal with lots of proof of all my failed attempts. Their website states they will provide a shipping label - they do not, through paypal they authorized a return if I mailed at my expense. The very small package to China was going to cost me $92.00, I fought this as well as it was shipped to me from Chicago. Anyway, in the end I lost and advise against dealing with this company in any way.

October 25, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

02/12 I ordered a christmas blaze and hoody from their webside. Only after I end december starter informing my bank about this experience, then I received a fake tracking link. Mid January I received a package of some jacket and a hoody in lousy quality.
KEEP OF FIRE

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous

Where do I start? I ordered 2 jackets which looked PHENOMENAL on the website, size "L". The jackets arrived far too late to use them and it's a good thing; they look terrible. Printed-on images loosely resembling the website images AND they were "3X" size, right on the label.

My protest to them was replied to immediately with a $10 refund offer. I'd rather get my satisfaction giving them to a homeless person than accept an offer like that.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Garbage

I ordered 2 jackets, they took WEEKS to arrive, and separately. Quality is garbage, nothing like the pictures, sizes are way too small! Good luck trying to return, they're from China though they were supposedly shipped frm France.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Total and utter garbage

Total and utter garbage - these clowns take your money, send product the slowest way possible from the far side of the planet with confusing tracking numbers that don't match the order, then when it arrives is nothing like the description or size on the website. Then a refund of $8 USD is offered (less than 10%). DO NOT WASTE YOUR MONEY.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Just adding to my review from December…

Just adding to my review from December 29th: Not only are the products mediocre at best, don't match what is advertised, their "Customer Service Department" is a joke, and they refuse to take back their faulty product ... now I found out that they also overcharged me by $17 due to a "technical error". Thankfully they at least promised to reimbursed me for this. But one has to watch them every step of the way! A complete fraud!

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

This shop is a nightmare - avoid to order there...

This shop is a nightmare - odered mid November Goods not even now arrived. What good is a X-Mas Suit if delivered in January??
And I am not even sure the did sent something at all.
The "messages from the tracking" does not show who the carrier is and information usually comes about a week after any change. Maybe this tracking is also fake.

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

Why is ZERO stars not an option

Why is ZERO stars not an option? This company certainly deserves a ZERO star rating. Like many others said, this is a scam and not a company anyone should want to do business with. The pictures of the items online are of high quality, knit fabric and embroidered details. What did I receive, a pixelated iron on quality on cheep fabric. Size chart, not accurate at all. I got an XL based on the size chart which would have actually been larger based on my measurements, it does not come close to fitting me. I paid for expedited shipping and got the item 10 days after the projected shipping that was given before I paid to expedite the items. Now I am in a back and forth with them and they are trying to pay me their max allowance of $21 on a $172 order. I have escalated to my Credit Card company hoping they will be able to help since in 2 weeks and 10 emails I have gotten nowhere with this company.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an XL Christmas jacket

I ordered an XL Christmas jacket. It arrived a small size. I emailed to return was sent instructions only to be told it was my mistake.
Offered a $5.00 credit. Warning Do Not Order? Scam Scam Scam Scam

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! The items on their website looking nothing like the items we received. They basically printed the patterns on the cheapest material they could find. I spent over $200 on several jackets and the max they will refund me is $17 USD but I have yet to receive that. DO NOT BUY FROM THIS PLACE!!!!

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered the jacket a month ago

I ordered the jacket a month ago. It is in shipping and I am getting shipping updates but it will not arrive in time for the party even though I ordered it a month in advance. NEVER AGAIN!

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Like the Plague. AVOID.

UPDATE: THEY ARE FRAUDS: SEND RUBBISH THEN DEMAND AT MY EXPENSE I PAY FOR THE RETURN.
PAYPAL IS COMPLICIT AS THEY MAKE IT IMPOSSIBLE TO GET AN OUTCOME

Avoid Like the Plague.
1:On the website they claim to The claim to have a 4.8 out of 5 rating, yet theres no direct link.
2: The use bogus tracking Co's / numbers.
3: The First bogus tracking showed it arrive in Aust, then sat there 3 weeks, The second one they provided caught them out, They apologised and said they would send another, the weird thing was when I click on the link it showed it had left China 2 weeks before I complained, then that mysteriously disappeared and now there's no record. btw, the first purported to be coming from the U.S.
I have reported to Instagram

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Do not purchase unless you don't need it until next year!

I purchased a Santa jacket in November and paid extra for expedited shipping. As of December 17th, the item has still not been received.
Being told that they are “not responsible” for expedited delivery is unacceptable. If you charge for expedited shipping, you are responsible for that service—or for refunding it when it clearly is not delivered. Had no idea this was coming from Denmark..ridiculous.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, do not buy. Misleading pictures on the website, and now they are refusing to send me the return label, even though I am within 7 days of delivery. They are asking for packaging information of all things! Going to start a dispute process with the credit card.

December 17, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look