I needed my black double monk red-bottom shoes for a conference in Washington. Online I requested to pay for expedited shipping. I received an email stating that they would handle the fee. It was a... See more
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I bought 2 pairs of shoes. One fullfilled my expectations, while the other one looked some different than on the web page. I would like to return this pair of shoes, but Sardinelli is the only shop... See more
Company replied
A fine rubber coating of the solewould be nice. A trifle less wide more elegant. Great shoe. Thanks !
I wish I had known the shoes were coming from Istanbul Turkey.
Company details
Written by the company
We believe stylish footwear are foundation to building a wardrobe that gives you the ability to flex and express your personal style. Our aim to build Sardinelli Store is, an ever growing collection of timeless classics which will remain a staple piece within the modern wardrobe for many years to come. All of our footwear collection is meticulously designed by our creative team and carefully handcrafted by skilled artisans. We pride ourselves on timeless designs, impeccable quality and an unrivalled attention to detail.
Contact info
United States
- sardinellistore.com
3.4
Average
22 reviews
Replied to 75% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
A fine rubber coating of the solewould…
A fine rubber coating of the solewould be nice. A trifle less wide more elegant.
Great shoe. Thanks !
March 30, 2026
I made a mistake with our shipping…
I made a mistake with our shipping address and they were able to fix it for us without a hitch. Great product and great customer service.
January 27, 2026
Love the shoes
Love the shoes. Came quickly. Replied to my email immediately when inquiring about shipping. Thank you!!!
December 15, 2025
This store is a scam.
These “Italian leather” shoes are actually plastic that arrived in a crumpled box that lacks any purchase order or contact information, and the customer assistance line on the website rings to someone’s personal phone. This is a scam operation.
August 20, 2025
Reply from Sardinelli Store
Hi Shawn,
These are handcrafted shoes made with natural leather (buffalo skin) that's why looks a little different from regular shoes. We don't have any type of plastic shoes in our store. We offer only genuine leather and synthetic leather shoes. You are trying to reach out to you and our customer service is available to assist you.
Reply from Sardinelli Store
Hi Arvin, these are barefoot zero-drop shoes that are different than regular shoes. Handcrafted Shoes are made with natural leather and completely handstitched. All these details are also mentioned on product details page.
We do accept returns, please visit 'Returns & Exchange Policy' page for details and complete procedure https://sardinellistore.com/returns-exchange-policy/
Got scammed
Got scammed. Turkish origins at some point. Do not buy. Dirty poor shoes
August 4, 2025
Unprompted review
Reply from Sardinelli Store
Thank you so much for feedback, Marcus. We really appreciate it.
Reply from Sardinelli Store
Thank you so much for your kind review! We’re glad to hear you love the shoes. Sometimes a specific shoes size is out of stock at the time of order then we make that size on customer demand. That is the only reason of late shipping.
It wasn't good
It wasn't good. I ordered the shoes based on the measurements shown on the website, and when I received them, they were too big for me. I've tried contacting you through customer service, but I haven't received a response. I still waiting the response.
April 29, 2025
Reply from Sardinelli Store
We are so sorry to hear. We have already responded and sent you a replacement. We hope you are satisfied with our service and products.
I ordered shoes with leather sole and…
I ordered shoes with leather sole and received shoes with plastic sole. This improper
December 11, 2024
I have bought the beautiful schoes
I have bought the beautiful schoes. The yuor organization its very good .
November 6, 2024
Reply from Sardinelli Store
Thanks for your review, Antonio. We are happy to hear that you are satisfied with our quality and service.
Black Red Bottom Monks
I needed my black double monk red-bottom shoes for a conference in Washington. Online I requested to pay for expedited shipping. I received an email stating that they would handle the fee. It was a welcome surprise. Shoes arrived timely and were as described.
September 7, 2024
I order an item that I didn’t like
I order an item that I didn’t like, I try to return or exchange it but the company never answer my request. Very bad costumer service.
July 18, 2024
Reply from Sardinelli Store
Returns and exchange are accepted, for details please visit 'Returns & Exchange Policy' page https://sardinellistore.com/returns-exchange-policy/
Returns and refunds not accepted.
I bought 2 pairs of shoes. One fullfilled my expectations, while the other one looked some different than on the web page. I would like to return this pair of shoes, but Sardinelli is the only shop I know that does not accept returns and refunds, probabely taking advantage of being outside the territory and laws of the European Union.
July 24, 2024
Reply from Sardinelli Store
We do accept returns, please visit 'Returns & Exchange Policy' page for details and complete procedure https://sardinellistore.com/returns-exchange-policy/
the shoes are dirty
the shoes are dirty, looks especially the flexible parts, partly with yellow spots, partly grey dirt.
It took more than 4 weeks to receive it, even after 4 times calling the shipping agency.
Shows are comfortable.
Not so nice to receive these shows for this price
June 26, 2024
Reply from Sardinelli Store
Hi Harald, we apologize to hear this. Shoes were in production phase that's why took longer than expected. There was also delayed from shipping company and they delivered late. If you don't like shoes, you can return/exchange.
Help with determining correct size of…
Help with determining correct size of shoe to purchase.
June 14, 2024
Reply from Sardinelli Store
We are glad to hear that your are satisfied with our service. Thank you, Charleston
Very low-quality shoe
Very low-quality shoe. The shoes smell like spray paint and the soles are glued on. $300 for a glued sole and not stiched is ridiculous.
May 24, 2024
Reply from Sardinelli Store
Hi Clay, we are sorry to hear. We accept return and refund full amount If customer is not satisfied with our products. We don't have any shoes of $300, all product prices are below of this with free shipping.
Great product!
April 5, 2024
They were poor with their service and…
They were poor with their service and quality, i had seen a picture and when i received it felt down market product.
April 1, 2024
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