Sargasso & Grey Reviews 171

Absolutely fabulous boots. Lovely soft leather. Exactly what I was looking for and I couldn’t be more delighted. Fantastic delivery and fantastic company

The shoes were of good quality and were packed well, I was excited to try your shoes but unfortunately they were not suitable for me, the shoes pressed on my bunions so I returned for a refund.

At last a comfortable pair of shoes the first time I put them on. So pleased

On my second pair of Eve heels - a bit pricey but so very comfortable and simply stylish. Had almost given up on heels before I found S&G, now I’m rebuilding the shoe collection!!

The wide fit black chunky loafers I received today were a real disappointment for the £189 price tag. They are definitely NOT an EEE fitting and were a very small size 5. Also I noticed a small spot where the sole was coming away from the shoe which is totally unacceptable at this price point. I have returned them as they definitely didn’t shout quality and comfort for me. I am so disappointed and expected to be overjoyed from the reviews I read. Guess you don’t always get what you pay for. I have purchased a similar pair from Dune for half the price so I will see how that works out.

I had to exchange my shoes and customer service was stellar. My new shoes arrived and although the box was totally destroyed and held together with packing tape, the shoes were fine. As beautiful as the photos and seem to fit well. Cant wait to wear them.

If I could give a 10 star review, I would!
Shipping time is amazing! This is my first time ordering from this company so I wasn’t sure of the sizes, I had to make a few returns, the return process was extremely easy, and my refund was taken care of in a timely manner. I emailed customer service and they answered right away, very friendly, polite, and professional. Now the shoes…. Wow wow wow. The shoes are beautiful, so well made and the x wide width is the real deal!!! The shoes are actually made for wide feet and so comfortable. I only wanted one pair of shoes and I ended up keeping all four pairs!!!! I couldn’t be happier that I found this company. I’m definitely a new customer for life.

Cannot fault the ordering, delivery and return process. The quality of the trainers was 1st class, unfortunately they were just too wide.

I ordered the wrong size and sent them back in exchange for a smaller size. It was easy to return them and I’m keeping my fingers crossed that the replacement shoes will fit as they were lovely shoes and apart from being too big they felt very comfortable.

Such a great business to buy from. L9ve my latest shoes!

I’m a regular customer and bought the Tandy shoes for my Mother of the bride outfit. The suede is beautifully soft, the shoes are well made and very comfortable. I would get another pair in Cornflower blue if they were available.
Thank you S&G. Keep the wide fit shoes coming in modern styles. I love them.

Absolutely thrilled with the shoes. Stylish and comfortable. Will be wearing them for my son’s wedding in April.

Very happy with overall experience buying my first pair of shoes from Sargasso and Gray.

I ordered the Esme Espadrille Loafer Sliders and they were shipped the next day. They are just so comfortable, I love them. I will definitely be ordering again from this company.

I absolutely love the shoes. Unfortunately, I'll be returning them because I wasn't careful about the sizing. Since the shoe was on sale, the correct size is not available. I hope that this style returns in the near future.

Shoes were lovely and arrived quickly, unfortunately they didn't fit so I had to return them. Just waiting on the refund.

The most stylish widefit shoes I’ve ever bought. So comfortable and great quality.

This is an update of my original review of a couple of weeks ago.
Since then, I have had the situation kindly explained to me.
I'm sure that it was a one off problem as my order got misplaced, but I have had positive correspondence from them and understand that these things happen sometimes and it wouldn't put me off from purchasing from them in the future.

Sadie Extra-Wide Fit Slingback Flats – Tan Leather & Patent – UK 8 / EU 41

I recently purchased the Sadie extra-wide fit slingback flats, and they are nothing short of exceptional—just like every pair I’ve owned from Sargasso & Grey. From the moment I slipped them on, I was reminded why I keep coming back to this brand: unparalleled comfort, impeccable craftsmanship, and thoughtful design.

The quality of the leather is outstanding—rich, supple tan leather on one side, beautifully contrasted with a sleek, glossy patent finish on the other. This two-tone detail adds a touch of sophistication, making the shoes effortlessly elegant while remaining wonderfully wearable. They’re the kind of flats that elevate a simple outfit with understated style.

What truly sets them apart, though, is how they feel on my feet. Designed with an extra-wide fit, they offer generous room for the toes—no pinching, no pressure, just all-day comfort. I wore them to a full-day birthday celebration and didn’t once think about needing to change.

I now own a good number shoes from Sargasso & Grey that I affectionately call my “shoe gloves”—each one fits like a dream, combining support with softness in a way few brands achieve. With these shoes, I never have to sacrifice style for comfort. In fact, I get both in perfect harmony.

If you're looking for footwear that truly respects the shape of your foot while still looking polished and put-together, I cannot recommend the Sadie flats—or Sargasso & Grey shoes—highly enough. They’re a joy to wear, and a testament to what thoughtful, foot-friendly design can be. Thanks Sargasso and Grey again!

Really good service. I originally ordered the shoes in my normal size, but had to return them for a smaller pair. The extra wide fitting really made a difference. They are still a little big, so I suspect that I really need just a wide fitting rather than extra wide.
The shoes are lovely, and went really well with my outfit for a party.