Sargossa Reviews 31

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Shoes took a little longer to make it through UK customs, but arrived safely now, and the gold ones are lovely!

Company replied

Rated 5 out of 5 stars

Gorgeous, comfortable shoes and brilliant service. They are genuinely the only brand I've ever known to focus (successfully) on creating beautiful, stylish, comfortable high heels that actually w... See more

Rated 4 out of 5 stars

Update Prior to my last email. I’ve been returned my money in full. When a seller turns out to be honest I need to recognise it. The business wasn’t quite ready for Royal Mail. I think when they... See more

Company replied

Rated 5 out of 5 stars

Orded a pair of ancle boots with spiderweb pattern. The money was withdrawn my account. I got a mail from customer service, that they were sold out. They offered me 10% discount on another pai... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

Do the impossible. Designed with the professional woman in mind, Sargossa brings functionality & comfort to the feet of style-conscious women. In 2018 Sargossa was granted with a patent for the 360 Motion Insole invented by the founder Nanna Liv.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 4 out of 5 stars

Lovely quality shoes

Shoes took a little longer to make it through UK customs, but arrived safely now, and the gold ones are lovely!

June 27, 2025
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Reply from Sargossa

Hi Shirley, We hope you felt cared for by our customer service, and we’re so grateful for your kind patience and for choosing Sargossa. Wishing you many happy moments wearing them 💛

Rated 5 out of 5 stars

Amazing comfort

Amazing comfort! First class customer service.

September 5, 2024
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Reply from Sargossa

Thank you so much for your kind words Jana :-)

Rated 5 out of 5 stars

Orded a pair of ancle boots with…

Orded a pair of ancle boots with spiderweb pattern.
The money was withdrawn my account.

I got a mail from customer service, that they were sold out. They offered me 10% discount on another pair, but ufortunately it was those ancle boots I wanted.

They refunded the money the day after.

Good customer service :-)

September 10, 2024
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Reply from Sargossa

Thank you for your kind review about your experience with us

Rated 4 out of 5 stars

New Business

Update
Prior to my last email. I’ve been returned my money in full. When a seller turns out to be honest I need to recognise it.
The business wasn’t quite ready for Royal Mail. I think when they are they have a great product. I originally bought their higher heels years ago and they are very comfortable.
I’ve no doubt their new line will be as well.
I wish Nana and her team well circumnavigating the customs in the UK.

August 18, 2024
Sargossa logo

Reply from Sargossa

Hi Hilary, thank you for your time on the phone. I am sorry you got surprised with our relocation and increased freight charges. I trust we have resolved your matter, and wish you all the best. Kindest Nanna

Rated 5 out of 5 stars

Thank you Sargossa!!

Gorgeous, comfortable shoes and brilliant service.

They are genuinely the only brand I've ever known to focus (successfully) on creating beautiful, stylish, comfortable high heels that actually work. I bought a pair of the Fairytale heels in navy and they are truly gorgeous, I wore them for hours and will be wearing them to my wedding!

Huge love for this brand.

December 22, 2020
Rated 5 out of 5 stars

First class shoes and first class customer service

The team at Sargossa offer first class customer service. I believe this is a company that not only designs and produces beautiful shoes, they also genuninely care about their customers and making sure they get the right product. The advice and consulting I received from the team on which shoes would be best for me was first class. The shoes I ordered are beautifully crafted and of a high quality. Highly recommended in every way. Thank you Sargossa.

April 3, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely comfy heals

Lovely comfy heals, had to go a size up as they were narrow but shipping and sale price made it a no brainer, you need a pair!

March 9, 2020
Unprompted review
Rated 5 out of 5 stars

Bucket list shoes

Owning a pair of these divine shoes was on my bucket list. I tried to get a pair late last year but couldn’t find a pair that fit properly. Then I found THE perfect pair, reduced to £99 in the sale. Pale suede with lace up front. I cannot wait to wear them! Not only that the service was excellent.

March 2, 2020
Unprompted review

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