Excellent company with quality products and excellent customer care. My nails are in a much better condition. I'm trying out the nail balm that comes in an easy to apply wand. It goes on very easily a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The products are very good - I’ve ordered dozens of nail gels, cuticle oil, primer and remover, tools, and, just recently, the nail repair. Everything has been high quality, the product information s... See more
Company replied
couldnt see anything in cart when I went back to it as got side tracked so put order in cart again to see previous was there so annoying that couldn't view cart in first place. I clicked not to s... See more
- Nice nails, but ensure you read everything carefully. I originally had a really bad experience with their subscription service as I know a few people have had a similar problem with being signed... See more
Company replied
Company details
Contact info
Keizersgracht 62, 1015 CS, Amsterdam, Netherlands
- wegotyou@sassysaints.com
- sassysaints.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Enjoyed the nails just be careful about subscription
Was shocked to find I had signed up to a subscription which I wasn’t aware I had so be careful when ordering. However they have rectified the problem for me and cancelled the subscription.
I like the nails and can usually get 2 weeks wear out of them.
Will order again but will be careful what I sign up for.

Reply from Sassy Saints

Reply from Sassy Saints
Excellent Product
Delivery took a bit longer than I expected. However, as someone who has found that gel nails ruins my actual nails these are a welcome change. I’m still learning how to put them on in the correct place but I find them an excellent product. It was good that I could change my subscription time as I do not wear them every week. Ultimately I am pleased.

Reply from Sassy Saints
Smooth service and beautiful products
Smooth service and beautiful products. The summer colours are excellent.

Reply from Sassy Saints
Number one customer Service = #1
Number one - I LOVE the product. I LOVE how simple and well explained and demonstrated it is to use. I have contacted the company on two different occasions and beings as I live in the States and the company is located in the UK each time I have received a prompt and sufficient reply in literally 5-10mins! As a frequent “On-line” shopper - you just can’t beat prompt and efficient service!!

Reply from Sassy Saints
Nothing in particular just very well…
Nothing in particular just very well organized and pertinent.

Reply from Sassy Saints

Reply from Sassy Saints
Easy to order
Easy to order. Instructions on how to put the nails on and take them off. I am hoping to get my order within 3-6 days as stated on the site.

Reply from Sassy Saints
It’s a great product but My nails need…
It’s a great product but My nails need to be a little longer.

Reply from Sassy Saints
Still new to this but have noticed my…
Still new to this but have noticed my nails are not as brittle and are growing

Reply from Sassy Saints
Sassy nails.
Brilliant product using every night before bed, feel very nourished already.

Reply from Sassy Saints
I absolutely love this product !!
I absolutely love this product !!! Beautiful colors and so easy to use !!! My new go to for my nails !!!

Reply from Sassy Saints
Loved the nails
Loved the nails. Easy to use although needs a bit of practice. I did have an issue which was resolved in under 24 hours with friendly helpful advice.

Reply from Sassy Saints
I wish I could give minus stars for…
I wish I could give minus stars for this ‘company’. Firstly the nail wraps are horrific. They are plastic. They look and feel like plastic and the whole set had come off within two days. They don’t stick very well and get caught on everything. You also need at least an hour to apply them and they’ll still be awful.
Secondly you will be signed up to a subscription and whilst they say it’s obvious, I couldn’t find it when I went through it all again. When I contacted them they could not have cared less.
It’s a scam company selling scammy tat.
I finally managed to cancel their subscription but they make that as hard as possible to do.
Honestly just read the reviews, I wish I had and stay away from them.

Reply from Sassy Saints
Fast and efficient
Fast and efficient. I really like this system. I’ve been using this for 2 weeks and can already see a difference for the best. Thank you!

Reply from Sassy Saints
I was able to find what I wanted, easy to find.
I was able to find what I wanted.

Reply from Sassy Saints
Nice nails - read everything carefully
- Nice nails, but ensure you read everything carefully.
I originally had a really bad experience with their subscription service as I know a few people have had a similar problem with being signed up without seeing.
After quite a few emails and a battle the owner eventually solved the problem.
That aside: I do like all the nails and find them cute and easy to apply. I often get complemented on my nails.

Reply from Sassy Saints
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







