sat-works.com Reviews 356

I really recommend this company. They helped me to get back online after having problems with a previous company and Lewis was very helpful and patient and sorted out the problems I was having

Just had my 4G box fitted. Brilliant chap came, polite and tidy and even took down my nasty old satellite dish for me. Could not recommend more highly.

Efficient engineer who was prompt, tidy and completed job in about one hour and 15 mins. Nice and neat work.

On time and as expected

Very efficient engineer
Our new 4G system installed in good time.
All up and running very well.

Recently used sat works team to upgrade our Internet.
Previously had been awful connection.
Brilliant service and 100% better Internet connection.

Very nice installer, explained everything very clearly to me, checked in with what I wanted done, worked cleanly quickly and tidied up afterwards. A pleasure to work with!

Arrived at appointed time, replaced old dish and router under Scottish broadband voucher scheme.
No problems to report, engineer pleasent and helpful

Great Internet speed where before I had 6mbps and now have up to 60mbps. Everything was smooth amd welk handled and I was kept informed of everything was happening. Highly recommend them if you want a fast Internet

The engineer arrived on time and installed the dish and cable etc in a professional way taking care to consult on the area the dish was going and cable route well done.

From the moment I contacted them asking if they coulc install new equipment and upgrade our system to the day the installed it was absolutely seamless.

Apologies for delay! Great job by Paul the installer, arrived on time, (almost beat the rain!), in replacing our our BigBlu/Brdy dish. Once initialised, everything worked a treat. Minor hiccup while later, but apparently Tch Manager (of Brdy) and cohort went off to France to investigate & all sorted. Ever since it's been great (minor dropouts in heavy rain, but that's always been so). Of course Sod's Law - GoFibre (after months/years of fruitless chasing) have now rocked up & are about to offer Fast Fibre ! C'est la Vie. Minor gripe (nothing to do with installation) in that Brdy should proactively check current offers vs. existing installations (instead of me having to realise we we paying twice as much for half the allocation!). SatWorks recommended.

Our engineer Howard kept us informed about his arrival time as he was running a little late due to traffic and a tricky installation quite a few miles away, got us connected up quickly, efficiently and cheerfully and explained everything clearly. So happy that we could get a good signal as we live in a wooded valley and have suffered from terrible (copper wire) broadband speeds for years. We had been waiting a year for Gigaclear fibre who kept saying they were 'on their way' and it would be 'the end of the summer' and was so glad to have found National Broadband instead. All highly recommended, thank you Howard!

Very impressed with the service from both Satworks and National Broadband with our Scottish Broadband Voucher Scheme installation. The two worked together to ensure we got the best equipment for our circumstances, and the installation was quick and efficient. We're now getting a noticeably stronger and faster mobile broadband signal than before, despite it being from the same provider (EE) through the same transmitter.

Engineer was polite and efficient. Came by a day early after confirming that's ok.

Waiting 15 minutes on hold for someone to pickup wasn't good. Especially when sometimes it would go to a voicemail system after 15 mins on hold. Also didn't like the way they give an installation date via email and if you reply saying that doesn't work for you they just throw another random date with no call or email to check availablity.

Excellent communication from start to installation. The engineer was very nice and kept me informed throughout, he was also tidy & clean

A company is only as good as the quality of their people, especially those face to face with the customer. Our installer, Harry, faced torrential rain and huge frustrations in getting the new system up and running and was actually with us for twice the allotted time. Soaked through and working non - stop through lunchtime with only a cup of tea and a biscuit to sustain him, Harry showed a beyond expectation committment to customer service. All was well in the end and his ability to maintain cool and optimistic in the face of elements beyond his control made him a hero in our eyes.

After a few teething problems I am now up and running.
Staff very pleasant and helpful on phone and no waiting in a queue. I was always phoned to check I was at home before anyone came out.

Installation was precisely as planned, simple, no problems - despite the fact that my house is approached by a long, uphill, straggling farm track. The broadband itself is extremely fast. Very pleased.