While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good price, great service. Received on date arranged. Received Garmin unit - so good quality. You just need to know exact address - number, road, city, state - otherwise you cannot program. Li... See more

Rated 5 out of 5 stars

We received our SatNav quickly from when we ordered it and it was immaculate and easy to use in the USA, so much cheaper than hiring through the hire company out there and easy to follow. Just ret... See more

Rated 5 out of 5 stars

I ordered a satnav with USA maps at very short notice before travelling and it arrived the next day. It was a new Garmin and worked very well indeed, enabling us to drive around the Los Angeles area... See more

Rated 2 out of 5 stars

I ordered my unit over the phone some 2 month before it was required and was told that my card would be charged shortly before delivery. Delivery would take place with time to spare to allow me to fam... See more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(47)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Gets the unit to you a few days before and they don't need it back for a few days after the trip so suited us ideal - have recommended and will use again next year

November 8, 2012
Unprompted review
Rated 5 out of 5 stars

Peace of mind

This is the second time I have used Satnavusa and will do again. 1st class service and you can be reassured of a great service. Sat Nav arrives in plenty of time lest you wish to familiarise yourself with the unit and you also have a couple of days to return unit when you get back home. Prices are very reasonable. Hassle free process and what's more if you need to speak to any of the customer sales team they are very helpful.

November 8, 2012
Unprompted review
Rated 4 out of 5 stars

Good value

The sat nav arrived a week before depature as promised. The screen was disappointingly small but it worked perfectly and for the price it was good value. I had week after my return to return it but it cost £7.50 to return it with the bulky bag that came with it. The whole deal cost abut £40 for a 2 week hire with satnavusa but the hire car hire company wanted $99

November 7, 2012
Unprompted review
Rated 5 out of 5 stars

Perfect, Perfect, Perfect!

Have rented sat nav for the USA twice and both times perfect. Great prices, great equipment. Unlike your car hire company that rip you off then rent you old faulty equipment. I would only ever rent a sat nav off these guys, trust them.

November 7, 2012
Unprompted review
Rated 5 out of 5 stars

The Sat in Sat Nav stands for satisfaction!

I rented from Sat Nav Easy a unit for a trip to the USA back in September. The ordering procedure was straightforward and the unit arrived in plenty of time. The unit was simple to operate and did the trick I had no proplems with applying the device and it seemed up to date when using it to locate motels restaurants etc. It worked out about 35% cheaper overall including cost of return postage than renting with the vehicle and in my experience was a better quality unit. I would definately do this again and recommend it to anyyone.

October 31, 2012
Unprompted review
Rated 1 out of 5 stars

Rubbish

I ordered a Sat Nav for 2 weeks with full Europe maps for a trip at the end of August to Croatia. I was advised at the time of ordering that the Sat Nav would arrive approx 1 week before the date i would be departing. The Sat Nav had not arrived by around 4 days before my deaprture so i called to query. They advised that my order had been cancelled. The amount had been charged to my card and this was confirmed by the SatNavEasy team though they couldnt explain why the order was cancelled and advised it was a computer error. To be fair they placed another order free of charge and sent the Sat Nav by next day delivery though it was a good thing i queried when i did as i may not had received it in time! The maps on the Sat Nav were hopelessly out of date. Several points along the journey most notably entering France and in Slovenia and Croatia the Sat Nav could not calculate a route or was telling us to take a route where no roads exsisted!! Despite the mishaps we made it there and back. The final insult was the fact that we were not refunded for postage for sending the Sat Nav back even though it stated in the paperwork that you would be refunded for doing so. The only benefit was the cost of hiring appeared to be cheap but I'm sure there is better value out there with less of a headache!

October 29, 2012
Unprompted review
Rated 2 out of 5 stars

Poor service, adequate gear

I ordered my unit over the phone some 2 month before it was required and was told that my card would be charged shortly before delivery. Delivery would take place with time to spare to allow me to familiarise myself. The charge was applied almost immediately. I received no acknowledgement of my order. A few days before our trip I called to ask after my order, the unit arrived just two days before my trip. The return envelope required £6 postage! No acknowledgement of return 2 weeks later and counting.

October 29, 2012
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look