Satsfaction Reviews 2

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Happy with my purchase from Satisfaction.com

I recently purchased a Valentine's Day toy for my girlfriend at Satisfaction.com. Their price was better than anyplace else I could find and they offered 1-3 day delivery. I placed my order on their site, and a discreet, plain box arrived 2 days later, just as advertised. I emailed them with a setup question and their rep was very helpful. Overall, I'm very happy with this business and will return.

February 15, 2026
Unprompted review
Rated 2 out of 5 stars

Poor service

They stock items on their website, that they do not, in fact have in stock. They fail to contact you until you complain the item hasn't arrived. Then they are slow to provide a refund, requiring several reminders. They get the second star because they did eventually provide the refund without making excuses.

August 20, 2022
Unprompted review

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