www.sattvicfoods.in Reviews 

116
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thanks to Sattvic Foods team to deliver delicious sweets and snacks for house Gathering. All sweets and snacks were freshly prepared and neatly packed to excellent standards. Highly recommend Sattv... See more

Rated 4 out of 5 stars

Product is of good quality have been using it for over a month now. Customer care is good. Courier partner is really bad, these people did not even bother to call up/text before delivery. De... See more

Company replied

Rated 5 out of 5 stars

I ordered Laveneder, Hibiscus, and Chamomile Tea. All 3 were clean, well processed with no noticeable problematic after effects in the mouth or stomach. Much more reasonable cost as well compared t... See more

Rated 5 out of 5 stars

The solutions given to nutritional problems are very practical like eat your dinner by 7 pm and have morning juice ,followed by fruit meal breakfast, lunch with rice or roti sabzi and dinner with vege... See more

Company details

  1. Gourmet Grocery Store
  2. Fitness and Nutrition Service

Written by the company

Sattvic Foods was born out of a Promise for Quality and Customer Service We offer the largest selection of Gluten-free, Vegan and Raw foods for every need We only sell the most premium quality available! Be assured that your complete satisfaction is our only priority


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(116)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tasty and natural

I am very happy with the products. Cocoa butter looks natural smells so nice. I use it for making cream, and cream is good with this butter.
Rolled oat so tasty. And also I ordered whey protein. I make milk shake with ot. It gives good taste and makes it more nutritious.
Delivery was fast. So I'm going to make orders from the company again.

December 18, 2015
Unprompted review
www.sattvicfoods.in logo

Reply from www.sattvicfoods.in

Thank you very much Anna. It is your support that will help us grow this business, expand our selection and give the best quality product in India.

We are looking forward to your future business

Rated 5 out of 5 stars

Excellent service

The quickest delivery I hav had. Very happy a with the product and the service.

December 18, 2015
Unprompted review
www.sattvicfoods.in logo

Reply from www.sattvicfoods.in

Thank you Sowmya,
We are very glad to see your positive review and hope to serve you again in the future.

Rated 5 out of 5 stars

rey flour

very nice Quality fast shipping

December 18, 2015
Unprompted review
www.sattvicfoods.in logo

Reply from www.sattvicfoods.in

Thanks Andrea, We are looking forward to your future orders.

Rated 1 out of 5 stars

Bad service

Very bad service took forever to reach although d products looks good haven't used it till nw but d delivery time suck big time need to work on it the delivery time frame jst screwed up everything

December 18, 2015
Unprompted review
www.sattvicfoods.in logo

Reply from www.sattvicfoods.in

Dear Rahul,
We ran a small test pilot of using India Post Cash on Delivery service. I think that was a huge mistake. They were irresponsible and delayed our shipments for days with every different excuse. I apologize for the inconvenience. We have disabled the Cash on Delivery option and reverted to our Prepaid only orders which are sent by courier partners. For Mumbai we successfully deliver in 48 hrs.

Can I convince you to try our service again? I am happy to offer you a coupon or whatever you would need.

Rated 4 out of 5 stars

First Buy @ Sattvic Foods

Product is of good quality have been using it for over a month now.
Customer care is good.

Courier partner is really bad, these people did not even bother to call up/text before delivery. Delivery got delayed because of this behavior
i strongly suggest Sattvic Foods to change their courier partner or instruct their current partner to call up/text before delivery

will definitely buy again

December 18, 2015
Unprompted review
www.sattvicfoods.in logo

Reply from www.sattvicfoods.in

Dear Praveen,
We have tried several providers such as DTDC, Professional courier, Trackon etc. They are all the same, However we have begun insisting that our customers get called upon delivery.

Also in the future for you we will be using India Post as discussed. So hopefully the experience will not repeat

Rated 5 out of 5 stars

Good food good service

Good food prompt delivery difficult to find you on web search engine optimization would help for customers who are searching for good food

December 18, 2015
Unprompted review
www.sattvicfoods.in logo

Reply from www.sattvicfoods.in

Dear Kumar,
We have been investing in SEO for over 6 months now. It does take time, but you will see now that if you search for "Buckwheat Groats India", "Apricot Kernels India" or "Buy Quinoa Flour India" we will be first.

However searching just for Sattvic Foods there is a lot of competition and old/reputed sites with these keywords.

Let us know if you have more feedback or the specific keywords you think we should rank for.

Rated 5 out of 5 stars

Prompt Delivery

Have been ordering Oats, Prompt Hassle free Delivery with a phone call to follow up.

December 18, 2015
Unprompted review
www.sattvicfoods.in logo

Reply from www.sattvicfoods.in

Thanks Karthik, we are looking forward to serving you again.

Rated 1 out of 5 stars

Charging more than MRP

Product with an MRP of 200 was sold for 300!

December 18, 2015
Unprompted review
www.sattvicfoods.in logo

Reply from www.sattvicfoods.in

Dear Ashit,
Firstly thank you taking the time to speak your mind. The Steel cut oats were the only item in which we had to make a significant price change due to the customer feedback. Initially we priced it at rs.200 and were getting the grains cut in a larger size. After several customers were finding it a little difficult to cook and gave us their feedback that the grains should be cut smaller, we had to re-do the product.

With the new size of the cutting, there was a lot more wastage of the grain and also the increase in effort. We were forced to increase the price to accommodate for the changes. However the labels were all already printed and we didn't want to just throw them away. So we struck out the price and used the same labels for the Web Orders as we couldn't use them in retail stores. It would not be a lot of money for us to print a new label, but we don't believe in wasting anything!

Now, all the new labels now have the pricing at rs.300/- as shown on the website.

The Steel cut oats were the only product we have ever done this for. I am happy to refund you rs.100 per bag of your order if it will change your opinion. Or give you a coupon for a future order. But please know that we do this business for your complete satisfaction and there is no other motivation for us to bring these products to India other than your support.

Rated 5 out of 5 stars

Great Product Line with 5 star service

Jeetu makes it a point to see that every aspect of the service, from the time you order online till the product is delivered to you, is of the highest standard. In addition to the quality service, the products range is excellent and the products themselves are of a high quality.

December 17, 2015
Unprompted review
www.sattvicfoods.in logo

Reply from www.sattvicfoods.in

Thanks Gilroy,
We take our business very personally and strive to be the best. Thanks for your support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look