Saturn Fire & Security Ltd Reviews 14

TrustScore 4.5 out of 5

4.5

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Company details

  1. Security System Supplier
  2. Burglar Alarm Store
  3. Fire Alarm Supplier
  4. Security Equipment Store

Written by the company

For more than 38 years, Saturn Fire & Security Ltd has been delivering commercial fire and security systems for homes, businesses, contractors and organisations across Liverpool and the North West. Our team provides certified installations, maintenance and monitoring services for intruder alarms, fire alarms, CCTV and access control systems - all backed by national accreditations and third-party compliance. - NSI Gold, for Intruder Alarm & CCTV Systems - BAFE, for Fire Safety Systems - NASIC Member - CHAS Accredited Contractor - Safe Contractor Approved - ConstructionLine Accredited - Fire Industry Association Accredited - British Security Industry Association Accredited We take pride in our workmanship, our technical ability and our long-term relationships with clients. Whether working on small premises, high-security environments or complex multi-building estates, our aim is simple: to protect people, property and operations with solutions built to last.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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Rated 5 out of 5 stars

A very satisfied customer

Saturn installed our burglar alarm nearly 25 years ago, and have maintained it and updated it when necessary ever since. Their engineers are unfailingly cheerful, polite and helpful. When the system was damaged they came immediately and put matters right. They serviced it last Friday, and made sure that everything was functioning properly. I can unhesitatingly recommend the company.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

I've been with Saturn for over thirteen…

I've been with Saturn for over thirteen years and have nothing but great things to say about them. They're very proactive, transparent and personable and I'm extremely organised. This has built a strong trust and I can't think of any time in the last thirteen years where something has fallen below the excellent standard they have set. Highly recommended.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Used Saturn security for 20 years now for both residential and commercial. Lawrence, Norman and the team are always on hand to help. Excellent service all round. Highly recommended.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Over 35 years of excellent experience

I have had alarm systems from Saturn in both houses that I have owned since 1987 - the first must have been not long after they started as a company. I have always found Saturn to be professional and helpful. They resolve issues quickly and provide excellent ongoing advice on how to change the alarm system to suit changing needs. All of their staff are great, and I have no reason to deal with any other company for my security needs. I can unequivocally recommend them.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service and Knowledge

I've used Saturn Security for more than 25 years at home providing a monitored and serviced alarm system. They have kept their prices very reasonable and when I needed a call out recently they responded immediately, out within the hour, can't fault them.

They have stayed abreast of technology and provide a good service at the right price. I am happy to recommend them because of the brilliant service they have consistently provided.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

We have worked with Saturn Security for over 20 years.

We have worked with Saturn Security for many years and have found them to be professional and extremely efficient. There engineers are so helpful and should you need them out of hours it is never a problem but thankfully this rarely happens but we have always had the confidence that they are available 24/7 if needed. If you call the office, they are always able to assist or direct you onto someone to help who can provide the information you are wanting at the time.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Saturn Security provided us with an excellent service, ensuring quality and efficiency throughout. Safety was our priority and they delivered on that, with great customer service and reliability.
Highly recomended for both price and quality.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, long-established, family company…

I have been a customer of Saturn for over 40 years now. They have looked after my business security, my home (CCTV and alarm) and have also done work for other members of my family.

They are professional, responsive and always helpful. The quality of of work is high and their prices fair. The owner, Lawrence, Norman and the team are always just a phone call away if you have a query.

I would not hesitate to recommend Saturn to anyone - whatever your security needs - business or domestic. You won’t be disappointed.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Top Company Saturn Fire & Security Ltd…

We have used Saturn Fire & Security Ltd for over 30 years and they have always offered us a fantastic, reliable and professional service. I would recommend them to anyone who needs any help with a security, CCTV or Fire alarm no matter how small or large the job.
We Can't thank them enough for their help and advice over the years.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Total professionalism

Saturn Fire & Security installed our site alarms at Biodeg and continue to provide top-tier maintenance. Their response times are excellent, and the team is always professional, pleasant, and easy to deal with. They’ve been particularly helpful as our site has grown, offering expert advice and assistance with new developments. A truly reliable company that we can trust to keep our site secure

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish ⭐️⭐️⭐️⭐️⭐️ Outstanding security and fire alarm service in Liverpool

From start to finish, the service was absolutely first-class. The team were professional, knowledgeable, and incredibly reassuring — exactly what you want when it comes to security and fire safety.

They took the time to properly assess our needs, explained everything clearly (no jargon or pressure), and installed the system efficiently and neatly. The quality of the equipment is excellent, and the whole setup feels robust, reliable, and easy to use.

What really sets this company apart is their customer service. Friendly, punctual, and genuinely committed to doing the job right. You can tell they take real pride in their work and care about keeping people and property safe.

If you’re looking for a reliable, trustworthy security and fire alarm company in Liverpool, I wouldn’t hesitate to recommend them. Peace of mind from a local team who truly know what they’re doing.

January 15, 2026
Unprompted review

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