Saucegrowing Reviews 507

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Complete Scam Shop, nobody is answering, maildelivery system is offline. I've reported this side and child sides to the payment provider airwallex and reported it as fraudular to my credit card provid... See more

Rated 5 out of 5 stars

Amazing customer service. Any issue you might encounter with your order will be resolved. I have bought a few things now from saucegrowing, always happy

Rated 1 out of 5 stars

My package was stopped at the customs because they didn't fill inn all the required information. I have sent them 2 emails explaining this and asking what happens next but I get no answer back f... See more

Rated 5 out of 5 stars

Took a little bit longer then expected but i got a refund+a gift from customer support so i really recommend this site as they rlly do Care about the customers

Company details

  1. Garden Center
  2. Greenhouse

Written by the company

Saucegrowing est un e-commerce focalisé sur la vente de matériel de culture indoor. Notre but étant de fournir un bon service et surtout des prix accessible à tout portefeuille.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

507 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Complete Scam Shop

Complete Scam Shop, nobody is answering, maildelivery system is offline. I've reported this side and child sides to the payment provider airwallex and reported it as fraudular to my credit card provider. Police report will also be placed...

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

I payed 30€ at 5 september for my order…

I payed 30€ at 5 september for my order . Till the date of today 16.10.25 i still havn’t received anything , i tried to email 4 adresses , write a letter , asked for refund , called but no sign of life overthere!!! I want my money back ! Total ripoff

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing

Good morning,

It's impossible to contact them; they don't answer.

On July 2nd, I placed an order for a 12L RIBIMEX watering can.

They transferred the amount to my bank, and I haven't heard anything about the product. I DO NOT RECOMMEND THIS SITE AT ALL.

I'm still waiting for a response and information. Very upset.

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

No customer support

My package was stopped at the customs because they didn't fill inn all the required information.
I have sent them 2 emails explaining this and asking what happens next but I get no answer back from their support email. First email was sent 2 weeks ago. Very unprofessional.

Fingers crossed that they will refund me but I honestly have no idea since their support is simply ignoring me.
Shop at another store instead is my suggestion for new customers.

Update week 1: still no answer or refund

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. If you have an issue, they won't respond.

I had a fan that arrived broken. They simply ignore any contact when it comes to returns.

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

They do not respond to anything

I ordered an AC fan about a year ago, and it broke within that time frame.
Two months ago, they promised to replace it, but since then, I haven't heard anything from them. They don't respond to phone calls, emails, or messages on Instagram.
I do not recommend purchasing from this company.

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a Lumatek Light which I…

I ordered a Lumatek Light which I waited for long enough.

The parcel carrier says it has been delivered but there is no package delivered. They can‘t show a proof of delivery and keep wasting time. My plants are outgrown now and need the light but the workers here don‘t give a f! After contacting them for a whole week everyday they are ignoring me now.

Don‘t buy anything here!

April 18, 2024
Unprompted review

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