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Saucey Reviews 420

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TrustScore 4.5 out of 5

4.6

Delivery Service
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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and accurate delivery service, often highlighting the convenience and efficiency of receiving their orders quickly. Many people appreciate the friendly, polite, and helpful staff, noting their professionalism and willingness to go above and beyond to ensure customer satisfaction. The service is often described as excellent, filling a gap in the market and providing a smooth, reliable experience for consumers. However, some customers also noted issues with order accuracy, with instances of wrong or incomplete items being delivered. The tracking system was a point of dissatisfaction for some, as it sometimes failed to update correctly or provide accurate information about the driver's location. A few people also experienced delays in delivery times, leading to frustration.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and accuracy of... See more

Staff

People report positive experiences with staff, frequently highlighting their friendliness, professionalism,... See more

Order

Users describe ambiguous interactions with order experiences, with some customers reporting simple ordering... See more

Service

Customers consistently note positive experiences with service, often describing it as great, quick, and... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers receiving exactly what they ordered,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was quick and accurate. The driver was pleasant and polite. However your tracking system does (I’m sorry) SUCK! Once the order is being picked up, the car GPS icon is displayed but never mov... See more

Rated 5 out of 5 stars

I like that delivery occurred quickly. It filled a service gap that Grubhub and Instacart left open. Inexplicably (and maybe it's just a New Jersey thing?) neither Grubhub nor Instacart had any option... See more

Rated 5 out of 5 stars

Ive already done a review. If I was to complain about anything it would be Saucy's website infrastructure, along with tracking that never works. My delivery was great. Super friendly and on time.... See more

Rated 5 out of 5 stars

Easy ordering with lots of options and delivery was quick. The delivery woman even called as the vendor did not have enough product for my order. They updated my order and had the replacements. That i... See more

Company details

  1. Delivery Service

Written by the company

Saucey offers ASAP alcohol and tobacco delivery in select cities throughout the United States. Customers can order on our website or through our app, with most deliveries arriving at their door within 30 minutes. Selection varies by location. Enter your address on our platform and see what's available in your area.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

420 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great turnaround time, customer service!

Great turnaround time! Efficient delivery person (Jessica), friendly, and professional.
Customer service is Great! Jessica texted me for a substitution, so I was able to get my complete order.
💯% Customer Satisfaction!

January 11, 2026
Unprompted review
Rated 2 out of 5 stars

Liquor order missing one bottle, finally reimbursed

I ordered 2 bottles of brandy. The liquor store only packaged 1 bottle for delivery. (2 previous deliveries were 5*). The driver contacted Saucey at my request and they said they would contact me with a solution. I have emailed Saucey 3 additional requests. Nearly 3 weeks and I have had no response. My credit card is charged for the 2 bottles. UPDATE 1/18/26 Saucey finally contacted me and is reimbursing the bottle of brandy I hadn't received. I had been sending them weekly reminders.

December 15, 2025
Unprompted review
Rated 3 out of 5 stars

I appreciate the convenience but would…

I appreciate the convenience but would have appreciated a call telling me that the vape was unavailable because I would have added a pack of cigarettes to make the delivery worth it. I ended up paying 33 dollars for one pack which is really not convenient. I was called to ask if my order was delivered yet so obviously someone could have let me know

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

Marvelous

Yes, I received my order💕and thank you, so much. This is my 2nd or 3rd encounter with “Saucy” and your establishment is fantastic. I’ve already told a couple of my coworkers how marvelous you guys are. Thanks a million☺️

December 27, 2025
Unprompted review

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