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Saucey Reviews 420

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TrustScore 4.5 out of 5

4.6

Delivery Service
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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and accurate delivery service, often highlighting the convenience and efficiency of receiving their orders quickly. Many people appreciate the friendly, polite, and helpful staff, noting their professionalism and willingness to go above and beyond to ensure customer satisfaction. The service is often described as excellent, filling a gap in the market and providing a smooth, reliable experience for consumers. However, some customers also noted issues with order accuracy, with instances of wrong or incomplete items being delivered. The tracking system was a point of dissatisfaction for some, as it sometimes failed to update correctly or provide accurate information about the driver's location. A few people also experienced delays in delivery times, leading to frustration.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and accuracy of... See more

Staff

People report positive experiences with staff, frequently highlighting their friendliness, professionalism,... See more

Order

Users describe ambiguous interactions with order experiences, with some customers reporting simple ordering... See more

Service

Customers consistently note positive experiences with service, often describing it as great, quick, and... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers receiving exactly what they ordered,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was quick and accurate. The driver was pleasant and polite. However your tracking system does (I’m sorry) SUCK! Once the order is being picked up, the car GPS icon is displayed but never mov... See more

Rated 5 out of 5 stars

I like that delivery occurred quickly. It filled a service gap that Grubhub and Instacart left open. Inexplicably (and maybe it's just a New Jersey thing?) neither Grubhub nor Instacart had any option... See more

Rated 5 out of 5 stars

Ive already done a review. If I was to complain about anything it would be Saucy's website infrastructure, along with tracking that never works. My delivery was great. Super friendly and on time.... See more

Rated 5 out of 5 stars

Easy ordering with lots of options and delivery was quick. The delivery woman even called as the vendor did not have enough product for my order. They updated my order and had the replacements. That i... See more

Company details

  1. Delivery Service

Written by the company

Saucey offers ASAP alcohol and tobacco delivery in select cities throughout the United States. Customers can order on our website or through our app, with most deliveries arriving at their door within 30 minutes. Selection varies by location. Enter your address on our platform and see what's available in your area.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

420 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I order 5 different brands of…

I order 5 different brands of cigarettes paid for them and watch the delivery time keep changing. I contact sauce via chat to find out that oh the store is supposedly out of all brands except newports and the price went fro. 9.49 per pack to 14.99 so I got only 3 packs of all newports. I won't be using sauce again!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery Driver

Delivery driver, Victoria, was very patient with me (the back of my license doesn’t scan), and very kind. Great customer service!

November 17, 2025
Unprompted review
Rated 3 out of 5 stars

Inconsiderate and Shady

I provided instructions so the delivery person could find my door. I received no responses to my calls or texts when he arrived, and eventually I had to walk outside in the rain and look for him, where he was waiting in his car around the corner. The whole thing felt weird and shady.

November 16, 2025
Unprompted review

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