desertcart.ae Reviews 20

TrustScore 2.5 out of 5

2.6

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Company details

  1. Online Marketplace
  2. Shopping Mall

Information provided by various external sources

Looking for a product online? Visit the biggest online shopping store in UAE, with a collection of over 70 million local and international brands. ��� Best Deals ��� Free Delivery ��� Secure Payment ��� 1 Year Warranty ��� Products shipped in from arou...


Contact info

2.6

Poor

TrustScore 2.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Highly unprofesional

Highly unprofesional. As ler desertcayt the customer is not 8mporyant but the supplier is. If you complain onlune regarding the services the threthen to block your account and do so evwn though as a customer we pay yearly subsription for Pro services. Plus they force you to put good reviews on theor survey or else their agents start delaying things and force us openly not to review badly.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

its horrendous more than three months…

its horrendous more than three months ordered a thing and they cant deliver or refund and their customer service is just making lame excuses instead of pleading them for a genuine answer they are just lying around on the order, no refund no order delivery.

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

very bad experience

very bad experience. After subscripting to their membership, they want to charge shipping and handling more than the price of the item. The refused to refund my membership fee SR 799

September 14, 2023
Unprompted review
Rated 1 out of 5 stars

DesertCart has no customer ethics

In a matter of one month I bought 2 items from Amazon SA and unfortunately the seller was DesertCart. Both were products were cancelled by seller, separately, stating no stock of said products. these products' are still being offered for purchase. I was not given any other option and the irritating thing is that they are the only sellers that bring this into Saudi Arabia. The first product was refunded 3 weeks ago and has still not shown up on my bank statement.

September 13, 2023
Unprompted review
Rated 1 out of 5 stars

No customer protection at all they just…

No customer protection at all they just leave us to pay huge amounts for shipping without any kind of support as you see! Weaste of time and money i recommend never to use this application.
In my case i paid more than 50% from my total invoice as a shipping fees and when i received the items it was not even close to the pictures they are dealing with low quality of suppliers so you will loose your shipping fees because their policy is not protecting us i am not recommending them as a trusted shopping channel at all it's waste of money and time. Take care

September 24, 2023
Unprompted review
Rated 1 out of 5 stars

Free delivery costs is NOT free but subscription based

Free delivery costs! Somehow Desert Cart managed to get my original review removed. Hows about you're a bit more honest with your language and stop deceiving customers.

You advertise FREE DELIVERY yet this is a subscription based service so NOT free. In future I'll be monitoring attempts to remove my kind constructive feedback and expect you to publicly justify your false claims.

May 20, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID at all cost SCAM

AVOID at all cost.

What they will do they will cancel the order but wont refund you for the membership. its a big SCAM

May 20, 2022
Unprompted review
Rated 1 out of 5 stars

A truly dreadful company which I will never use again!

A truly dreadful company, which I will never do business with again. They sold me a transformer to go with an appliance they sold which was not compatible. They refused to replace or refund because 14 days had elapsed, even though they acknowledged they had recommended and sold me the wrong product. A really appalling customer service and absolutely no consumer protection. AVOID!!!

May 6, 2022
Unprompted review
Rated 4 out of 5 stars

Short and Accurate Delivery Times. Excellent Experience.

Searching for your products is not as practical as other websites, but Desert Cart is consistent with their service!
Shipping is always on time, with even earlier delivery arrivals. Very convenient to use, and has almost everything you need. Inventories it seems are updated regularly too, and Desert Cart has some products not found elsewhere.
Overall experience is excellent, and the delivery time is great and accurate!
Will surely be ordering regularly.

May 6, 2020
Unprompted review
Show reviews in all languages. (20 reviews)

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