I made a bad review after waiting long for my order. After a while I did receive the vails with another label. I was suspicious but Savage offered a free of charge check on their cost. I took the L... See more
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Review summary
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Reviews shaping this summary
So far I have had heard absolutely nothing from my purchase from about a week ago. No tracking number or any updates. A bit disappointing. Update 11/14: I did receive my package and product in goo... See more
Company replied
After establish contact with the owner of this company we were able to address the problem presented in my initial review. The products have been received in good condition with a minor flaw of a miss... See more
Company replied
Company details
Written by the company
Healthcare vitamins and supplements for gym loving users
Contact info
3.7
Average
327 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered from Germany
I ordered from Germany — everything arrived safely and exactly as described.
Delivery took a few days, but communication was great and the products are top quality.
Very happy with the whole process!
October 27, 2025
Unprompted review
Reply from Savage Supplements
Thankyou for the review, I’m sorry we can’t always control the speed of delivery but I’m very happy you’re happy with the service and products. Cheers
So far I have had heard absolutely…
So far I have had heard absolutely nothing from my purchase from about a week ago. No tracking number or any updates. A bit disappointing. Update 11/14: I did receive my package and product in good condition. I have to stick by my initial review however not good communication and updates. I will raise from two star to three. Might do business again.
September 28, 2025
Reply from Savage Supplements
Hi Neal
Thanks for hour updated review. Your comments have genuinely been taken on board and I am getting a bit more tech savvy so I can set the site up to send an update each time and order progresses to the next stage so we don’t have issues like this in the future. I’m glad you’re satisfied with the packaging/shipping package and I hope
You enjoy the product and would like to think the results and me sorting the updates would tempt you back.
Thanks
Phil
Fast service and excellent products…
Fast service and excellent products definitely use again
September 22, 2025
My banking app made a false payment so....
My banking app made a false payment so I payed twice for one package. I emailed Phil (company owner) and he got straight back to me offering me a full refund or a partial refund and double the product amount and a big discount. I took the double amount and the partial refund. Got package one waiting on package two as we speak. Can't say anything but a positive experience
September 22, 2025
Unprompted review
Great product
August 20, 2025
Fantastic experience i have used this…
Fantastic experience i have used this company a couple of times, honestly impressed by the level of professionalism, orders made have been delivered very quickly, I can vouch that the products are not exaggerated regarding it's detail, 10kg down and still going! Thanks for the good work and service
August 28, 2025
Obsessed with my order !
I ordered the booty bands, ankle straps and the black gym bag. The booty bands are excellent quality, i ordered the animal print bands and the design was very unique and again the print was good quality. The ankle straps are brilliant, I’ve tried multiple brands but savages are the Comfiest and strongest material. All and all i am very pleased with my order and i am actually purchasing the magnetic phone holder and bare-bell pads today
September 1, 2025
Unprompted review
Item never recieved
Item never recieved, posted to wrong address and not replying to emails
Order placed on the 26th July. Paid extra for special delivery only to be shipped 6 days later. Laughable service and customer service. Stay well clear and keep your money
July 26, 2025
Reply from Savage Supplements
Don’t be such a scum bag liar mate if I could screeenshot this in I would…..
Hi mate I don’t know why the post are a pain all the time I’ll call them in the morning buddy as soon as they’re open. And sort sorry about this
Phil
Sent from my iPhone
On 4 Aug 2025, at 17:03, Ben Jones benjones09@hotmail.co.uk wrote:
Well awkward to get anywhere with them, everywhere I go it says to contact the sender(you) if it’s been delivered elsewhere for you to start a the process
but just need to speak to someone because the proofs on the photo that all the details for the address are correct, it’s the idiot postie not you that’s fucked it up
Ps ordered Saturday website says up to 3 working days to process any deliveries in busy periods so whilst still a bit slow
6 days paints the wrong picture. And I just offered to send you 2 more as you seem to have neighbours who won’t let you get your parcel from them. That’s theft I’d report them
Ultra-lean
Slight delay in receiving my order but contacted Phil via WhatsApp & was updated every day until item received. Ive Had great energy in the gym from the Slu-pp-332- ultra lean working very well. Thanks Phil hopefully my next order will be a bit smoother but happy in the end.
July 12, 2025
Unprompted review
Never in doubt. Top class customer service.
Excellent business. I see allot of recent reviews here giving a bad name. I had a slight delay with my product but the customer service direct from Phil has been top class. He even called me me update me on everything, sent a complimentary item as an apology. I’ve used on multiple occassions and I think people often need to remember business’ are run by humans, things in life happen. I have my product and more. I have complete faith in savage supplements and their products. Item ordered 30th June, delivered 15th July and updated every step of the way.
June 30, 2025
Reply from Savage Supplements
James, thanks so much for sharing your experience. I’ll admit I did ship a little later than I’d liked to have due to certain issues a little out of my control but that shouldn’t have impacted on work. I’d also like to thank you for mentioning that I did try to stay in contact to keep you updated and that the extra item was just part of my belief in karma and making up for mistakes. You were polite and understanding through the whole process and a pleasure to deal with. After being left a totally false 1 star review yesterday your review really turned my day round as despite what some people think, and admittedly despite my iffy memory, my customers and business mean the world to me as we are a small family business. Thankyou once again, I look forward to doing business again in the future. Have a great day
Phil
Bad experience
Yep, this is totally a samer.
[Order #8917] (April 17, 2025)
Mine order was done on April 17, and receive wrong items.
I placed an order via the website on April 17. The seller provided a tracking number (RN690531726GB) by May 13rd. I received it on May 21st, and found that items were not corrected as I ordered.
They promised to resend the correect carnitine-750, and kept the wrong carnitine-500 for free. However, till today (July 15th) I receive nothing and request for refund without any response.
Very unsatisfied with thier serivce.
July 15, 2025
Unprompted review
Reply from Savage Supplements
You are a complete liar and your dishonesty is appalling. I then reshipped you £1200 of new goods which you chose with tracking RY471718855GB which was stopped by Taiwanese customs. I didn’t ask for the original incorrect order to be returned I said keep it as my apology. I’m Sorry but I am
Not responsible for the customs stopping the goods. If you want to ship me back the original order please do and I will refund you for every unopened item. I will be escalating this to trustpilot to remove. You are a liar and your dishonesty is very disturbing.
To clarify- this client has kept his goods and claimed they were not recieved effectively stealing
I have never received my order
I have never received my order
I will amend my review if I will receive the order
June 27, 2025
Reply from Savage Supplements
Hi Sandra, I’m sorry that you haven’t recieved your order please check your email in a moment for a more detailed tracking slip but the number is here and it seems the issue is with Royal Mail as it definitely was collected a while back now MZ352269493GB
If I can’t resolve it with the post today I’ll happily send you 2 of the same item as an apology and would only ask that you then just update this to say received.
Regards
Phil
Months of waiting and apparently I’ve been scammed
After company claiming they received my shipment back and that they reshipped it to me again I have yet to receive anything. The only communication I’ve received is a reply to a review on here. Wtf?!? That’s NOT customer service guys. Not a tracking number, not an email reply, most importantly I’ve not received my order or a refund. A complete scam if you ask me!
July 8, 2025
Unprompted review
Reply from Savage Supplements
Tracy I’m sorry you felt the need to review the same purchase twice and also I’m sorry the reship hasn’t arrived. I do wish you would have contacted me prior to writing another review of the same purchase so I could try to chase up the status of an order I’m losing money On. Whether you wish to edit these or not i will be sorting it today either way
Still have not received my order would…
Still have not received my order would be be better if you sent tracking information when posting the order
June 28, 2025
Reply from Savage Supplements
Hi David, as discussed via email I did send an extra item of the 2 you ordered but did admittedly forget the other item. Shipping number MZ352269520GB delivered 10/07. My bad I’m very sorry. You have been a regular polite reliable customer so I will be shipping 2 of the missing item today as an apology for my bad organisation and memory and hope you may be able to update your experience once recieved. Sorry for the inconvenience. Phil
Complete scam
Complete scam. Asked them fist 5 times if they could give me an update on my order/tracking number and they just said they would do it the next day every time. Then I wrote a bad review here and they told me they would send a reshippment with 50$ extra of product if I took the post down, and after that they have ignored my last 8 mails asking for a tracking number, do yourself a favor and dont fall for this scam, look elsewhere.
June 19, 2025
Unprompted review
Reply from Savage Supplements
I’m sorry princess that you didn’t read the terms and conditions that say if customs in the destination country stop the parcel it’s your responsibility. If you like I’ll post your tracking number showing customs got it. So you are the scammer because you threatened to leave a bad review if we didn’t resend the item with a free gift. Please don’t order again. Tracking number of the order you refused to accept LO378034668GB
Tracking number of the order I reshipped out of my own misplaced goodwill that you would actually take responsibility if customs in your country stop the parcel LO384602487GB
I look forward to getting this removed and hope you grow a pair
Fast reliable service many thanks
May 12, 2025
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