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Savage Supplements Reviews 327

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TrustScore 3.5 out of 5

3.7

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the products, finding them effective and well-made. Some consumers have had positive experiences with delivery, noting fast service and receiving their orders in good condition. There are also instances where customer service has been praised for being responsive and helpful, even resolving issues like incorrect items or delivery hiccups. However, some people were dissatisfied with significant delays in receiving their orders, with some reporting never getting their products at all. A frequent complaint revolves around poor communication, including a lack of tracking numbers and unanswered emails or messages. There are also concerns about incorrect items being sent and a perceived lack of accountability from customer service when problems arise, leading some to feel let down by the service.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express significant frustration and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising fast delivery and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing significant dissatisfaction.... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the products as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I made a bad review after waiting long for my order. After a while I did receive the vails with another label. I was suspicious but Savage offered a free of charge check on their cost. I took the L... See more

Rated 3 out of 5 stars

So far I have had heard absolutely nothing from my purchase from about a week ago. No tracking number or any updates. A bit disappointing. Update 11/14: I did receive my package and product in goo... See more

Company replied

Rated 3 out of 5 stars

After establish contact with the owner of this company we were able to address the problem presented in my initial review. The products have been received in good condition with a minor flaw of a miss... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Gym
  3. Health Food Store

Written by the company

Healthcare vitamins and supplements for gym loving users

Contact info

3.7

Average

TrustScore 3.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Products looks superb.

Updated review after resolving the issue with Phil.

Took a bit longer than expected to recieve my order, but it arrived and excited to test of the product.

L-Carnitine looks great. No particles and color is clear.

June 26, 2024
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Reply from Savage Supplements

🤦‍♂️Mike I WhatsApped you about 2 hours ago (4am) in the middle of the night, we’ve done business several times I’m unsure why you’ve left this review but as stated on WhatsApp I will be in touch as soon as ups open today. I’m sorry you felt the need to do this

Rated 1 out of 5 stars

Absolute disaster

ok, where to start... placed the order for and pay extra for next day delivery - item arrived at day 4 or 5 after 5 emails asking for tracking. Once i open the parcel item is missing, 3 weeks battling daily with emails to get replacement or refund and just get daily promises but nothing happening. So basically i paid for the goods that i never received and seller never refunded money. I gave up now, going through the bank to claim money..

June 20, 2024
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Reply from Savage Supplements

Hi Artur,

I apologise for the poor service. As explained via email and WhatsApp your refund has been sent. Also 2 free vials have been shipped. And lastly I’m sorry to say it was just 1st class signed for you paid for, that is not a next day service it’s merely a signed for service. Also to clarify it was a 4 item order and we forgot to put in 1 item, of which 2 have now been sent. Apologies once again

Regards
Phil

Rated 5 out of 5 stars

Recommended!

My first order arrived quickly. Everything as described and well packed.

June 21, 2024
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Reply from Savage Supplements

Hi bro, thanks so much for the review, means a lot to us that you are happy with the service and products

Rated 5 out of 5 stars

Excellent products

Second product I've purchased from savage. Great delivery times and comes. Used a few different sources for my l carnatine and glutathione and without question as long as they are in business this is now the only source I'll use.

May 5, 2024

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