SayCheeseClub Reviews 

30
•
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

I have zero complaints about the product, it’s excellent and does its job wonderfully. But man, the company's marketing strategy is overwhelming. I've been buying things on the internet forever, and... See more

Company replied

Rated 5 out of 5 stars

I felt the entire process was user friendly. I appreciate that the mold was checked before it was sent in for fabrication. And the fit is excellent. These are very like the material used in the alignm... See more

Company replied

Rated 2 out of 5 stars

Terrible customer service. I tried twice to get a good fit and after gagging both times, failed. They required me to purchase additional impression kit. Actual mouth guards took forever to arrive and... See more

Rated 5 out of 5 stars

Purchased a night guard, great fit. I purchased extra putty, in addition to the 2 received to make the form in case I messed up. Got the impression approved on second try. Great fit, form and fun... See more

Company replied

Company details

  1. Dental Laboratory
  2. also in
  3. Dental Supply Store
  4. Teeth Whitening Service

Written by the company

SayCheeseClub | Custom Retainers, Night Guards & Smile Care.....At SayCheeseClub, we believe protecting your smile should be simple, affordable, and convenient. We specialize in custom-made clear retainers, night guards, and teeth-whitening products—all delivered straight to your door. Our easy at-home impression process eliminates unnecessary dental office visits and makes getting high-quality, custom-fit smile care easier than ever. From replacement retainers and comfortable night guards to whitening solutions and everyday care essentials, we're here to help you protect your smile without breaking the bank. With affordable pricing, convenient replacement options, free shipping, and our 60-Day Fit Guarantee, we're committed to making every step of your experience as seamless as possible. Your smile deserves the best. Welcome to the Club! 😁


Contact info

3.9

Great

TrustScore 4 out of 5

30 reviews

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No recent history of asking for reviews

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Replied to 57% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(30)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Fits perfectly

Fits perfectly! No discomfort whats so ever! Never going back to the dentist for a new retainer ever again. 10/10 :)

November 9, 2026
Unprompted review
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Reply from SayCheeseClub

Hi Celina, thank you so much for the 10/10! We're so glad your retainer fits perfectly and feels completely comfortable. Making a new retainer simple and stress-free is exactly what we're here for. Thank you for choosing SayCheeseClub!

Rated 5 out of 5 stars

Purchased a night guard

Purchased a night guard, great fit.
I purchased extra putty, in addition to the 2 received to make the form in case I messed up. Got the impression approved on second try.
Great fit, form and function.
The price is right comparing to $500 for dentists

October 26, 2026
Unprompted review
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Reply from SayCheeseClub

Hi Jeanne, thank you so much for the kind words! We're so glad your night guard fits great, and smart move grabbing the extra putty for peace of mind on your impressions. Great fit, form and function at the right price is exactly what we aim for. Thank you for choosing SayCheeseClub!

Rated 5 out of 5 stars

Skip the orthodontist prices for retainers!

I had misplaced my retainers, and my orthodontist is now several states away. I really wasn’t pleased with the retainers in the first place - they felt kind of flimsy and ineffective, so I wasn’t ticked with the idea of going through the hassle of ordering another crummy set from him. When I called to inquire about having a replacement set mailed to me, they couldn’t even locate my impressions! I checked with a local orthodontist to have new ones made, and the cost was going to be ridiculous, since I’d need to get new impressions and an exam done as a new patient (~$1K). I’m glad I searched online for more cost-effective options, and that’s when I discovered Say Cheese Club. The self-impression process was quick and easy, and the retainers that I received were far more superior, sturdy and durable than the ones that I had received from my orthodontist. My teeth had already started shifting (with diligent wear), with the crummy set I’d originally received from my ortho :/

The ordering process is simple and straight forward. And since Say Cheese Club keeps a digital copy of your impressions on file, ordering regular replacements is quick, cost effective, and easy. I wish I had discovered them sooner! Great product and service at an excellent price.

May 1, 2026
Unprompted review
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Reply from SayCheeseClub

Hi Wendy, thank you so much for sharing this! Losing your retainers is so stressful, and we're thrilled the impression process felt quick and easy. It's great to hear your new retainers feel sturdy and durable, and having your impressions on file means reorders stay simple and affordable. Thank you for choosing SayCheeseClub!

Rated 5 out of 5 stars

Great product

I felt the entire process was user friendly. I appreciate that the mold was checked before it was sent in for fabrication. And the fit is excellent. These are very like the material used in the alignment retainers I had originally which were very old. I am 100% happy.

November 8, 2026
Unprompted review
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Reply from SayCheeseClub

Hi Linda, thank you so much! We're so glad the process felt user friendly and that the fit is excellent. Checking every mold before we make anything is a big part of getting that fit right, and it's great to hear the material feels just like your old retainers. We love that you're 100% happy with your SayCheeseClub retainer!

Rated 4 out of 5 stars

Mostly Good, very long process

What drove me to look for a replacement retainer was because I lost my 5-year original one following braces on a vacation. Due to this, I wanted a quick and easy replacement without doing to the dentist or ortho again (no insurance). Say Cheese was the cheapest one I found and it seemed like that had a good product. I LOVE how thorough the process was in explaining how to use the putty with videos and the pamphlets. It was a very user friendly experience all throughout. Good customer service, good fit on the retainer. Good value.

However, there are a few cons. First, from the time of purchasing the impression kit, to having the retainer in person, was over a month and a half. Now, part of that is my fault because I botched 2 impressions and had to re order more putty. But part of that was due to slow response time on the pictures, making the mold, and generally slow shipping. If someone is getting a retainer like this, it is likely because the need it quickly, and a month and a half is too long. Second, when my approved impression was delivered to them, other than the initial received update, I had no communication when my retainer was going to be delivered. Even something like the Dominos Pizza Tracker to know what stage my retainer was in would be helpful in settling uncertainty about the process. But those are my main two draw backs, lack of speed, and uncertainty.

November 9, 2026
Unprompted review
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Reply from SayCheeseClub

Hi Charlie, thank you so much for the kind words about our videos and pamphlets, the fit, and the value. You did a great job sticking with the impression process, and we're really glad the retainer worked out for you! On timing: your impression kit shipped October 1 and arrived October 6. Every time you sent impression photos, our team reviewed them the same day, usually within a few hours. After the putty reorder and your approved impressions, we received your kit back on October 22 and shipped your retainer on November 2, ahead of the date we gave you, and it was delivered November 5. We did email updates when your kit arrived and when printing started, but we hear you that clearer stage-by-stage progress would make the wait easier. Your tracker suggestion is a GREAT idea, and it's with the SayCheeseClub team now. Thank you, Charlie!

Rated 5 out of 5 stars

Watched the you tube on instructions on…

Watched the you tube on instructions on how to make impressions and steps moving forward that was very helpful. It took 1 day to get approval. Everything you need is in the kit they send. The hard part was waiting to get guard back which took a couple weeks. I declined to pay extra to expidite. Overall happy with the guard. Fits perfect and no issues overnight unlike the OTC mouth guards that are bulky. Worth the price over dds which was 800.00.

October 6, 2026
Unprompted review
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Reply from SayCheeseClub

What a thoughtful review, Kinder! We're glad the YouTube instructions for impressions and next steps were helpful, and that the kit already had everything you needed. It's wonderful to hear your night guard fits perfectly and has been comfortable overnight — a nicer change from those bulky OTC guards — and that it felt worthwhile compared with the quote you mentioned. Grateful you shared this with SayCheeseClub.

Rated 5 out of 5 stars

I was anxious about doing the process…

I was anxious about doing the process at home by myself. I did have to redo the lower impressions once, but it was an extremely easy process. My aligners fit perfectly, and I no longer wake up with jaw pain. This was money well spent!

November 5, 2026
Unprompted review
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Reply from SayCheeseClub

Hi Brie, thank you so much for this! Doing impressions at home on your own can feel like a lot the first time, so we're really glad the whole process turned out to be so easy for you, even with a redo on the lowers. It's great to hear it fits perfectly, and that you've personally been waking up without that jaw pain. We're so happy it's felt like money well spent. Thanks for choosing SayCheeseClub!

Rated 4 out of 5 stars

Provided a product you said you would…

Provided a product you said you would provide and in a timely manner at a price point I could absorb.

October 28, 2026
Unprompted review
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Reply from SayCheeseClub

Thank you so much, Jane! Doing what we said we'd do, getting it to you on time, and keeping it at a price that works for you is exactly what we aim for with every retainer and night guard we make. We're really glad it all came together for you. Enjoy that smile! - The SayCheeseClub Team

Rated 5 out of 5 stars

I was in need of new retainers

I was in need of new retainers. I grind while sleeping, so i go through them quite often. My son recommended saycheeseclub. Not only were they 1/6 of the cost from the orthodontist, the process was easy and seamless. Communication was simple. My retainers fit perfectly! I will also recommend!

November 2, 2026
Unprompted review
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Reply from SayCheeseClub

Hi Melissa — so glad your son pointed you our way. Love that the retainers fit perfectly and that the whole process felt easy, especially at about a sixth of the orthodontist price. Sleep grinders go through retainers fast, so we’re happy we could help. Thanks for recommending SayCheeseClub!

Rated 4 out of 5 stars

Great retainers for much less

Great retainers for much less. Production time could be a little quicker. Also, more putty for the largest mold. Overall very happy!

October 31, 2026
Unprompted review
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Reply from SayCheeseClub

Thank you so much! We're really glad the retainers are working out and that you felt the value was there. We've passed your notes on production time and adding more putty to the largest mold kit along to our team. Happy you're happy overall!

Rated 5 out of 5 stars

Overall great experience

Overall great experience. They are great with communication and helped make this process easy and less stressful. I would most definitely recommend!

October 15, 2026
Unprompted review
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Reply from SayCheeseClub

Thank you, Megan! Making the process feel easy and stress-free is exactly what we aim for, so it's great to hear our communication helped along the way. We really appreciate you recommending SayCheeseClub!

Rated 1 out of 5 stars

Flawed system

Ordered a kit, impressions were fine, waited for the email to approve them...it never came. I reached out and was told I had been emailed 3 days ago...no, I hadn't. Then, my first retainers came in and they didn't fit. I contacted customer service, they sent another impression kit...but only after making me send a video proving to them that they didnt fit - as if this is something you can always see. Impression kit came, repeat cycle. No email. I send two inquiries this time because the first one is ignored. They finally respond, "oh it's because you don't have marketing emails turned on, that's why you didnt receive your impressions approval." Sorry, what? So they make their customers subscribe to useless marketing emails in order to receive impression approvals and order updates?
Make it make sense.
I'm done with this company, this was a waste of my time.

November 1, 2026
Unprompted review
Rated 5 out of 5 stars

I have used other online retainer/night…

I have used other online retainer/night guard companies before. This company had better prices and the retainer/Knight guards fit better. They weren’t as hard to get off and on as the other company that I used to use. Plus they give a great discount to get multiple pieces after you order the first set.

October 17, 2026
Unprompted review
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Reply from SayCheeseClub

Thanks so much, Cary! Coming from other online companies, it means a lot to hear our retainers and night guards fit better and pop on and off more easily. We're glad the pricing and the multi-piece discount made it an easy choice for you too. Really appreciate you sharing this!

Rated 4 out of 5 stars

Title: 5 stars for the product itself, but the constant marketing texts and emails are too much!

I have zero complaints about the product, it’s excellent and does its job wonderfully. But man, the company's marketing strategy is overwhelming. I've been buying things on the internet forever, and I've never been bombarded like this. It’s non-stop emails, texts, and even phone calls trying to push upsells for every little thing (they literally emailed me yesterday trying to sell me a backup device when I already have one!).

The product itself is great, but the relentless badgering gets old fast. Sometimes you just want to buy something in peace without a million follow-up pitches!

October 25, 2026
Unprompted review
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Reply from SayCheeseClub

Thank you so much for the kind words, and we're really glad the product is doing its job with zero complaints. We also appreciate your honesty about how often we've been reaching out. That's fair feedback, and it's been passed along to our team. Thanks for choosing SayCheeseClub!

Rated 3 out of 5 stars

Communication could be better.

The impressions were a pain and i'm glad I ordered extra putty just in case from the very beginning. It was definitely needed and used!
Once we got our images approved and I returned them I never once received any updates or tracking information from the company. I had to send an email to ask if the impressions arrived to them because I was not notified like I was told I would and then they shipped to me once completed and again I never received any tracking information.
The retainers fit perfectly and I saved a lot of money. Overall I am very satisfied and glad that the scan is saved for the future. I just prefer better communication as it was promised.

October 27, 2026
Unprompted review
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Reply from SayCheeseClub

Michelle, thank you for sharing this. Really glad the retainers fit perfectly and that having your scan saved made things easier — that's exactly what we want for you. Impressions can be tough, so we're glad the extra putty helped. The missing updates and tracking shouldn't have happened; that raised an issue our team is looking into. Appreciate you taking the time to leave this.

Rated 5 out of 5 stars

Im back to get more retainers because i…

Im back to get more retainers because i lost some not because they wore out. Say cheese club was so easy and affordable . I just don’t worry about retainers any more😁

October 27, 2026
Unprompted review
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Reply from SayCheeseClub

Bryan, so good to have you back! Losing a set happens to the best of us, and it's great to hear they were holding up just fine. We'll keep making retainers easy so they stay one less thing on your mind.

Rated 5 out of 5 stars

First rate quality

October 27, 2026
Unprompted review
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Reply from SayCheeseClub

Stephen, thank you! Quality is the part we sweat over most, so hearing "first rate" is about the best thing we could ask for. Really glad you're happy with it.

Rated 5 out of 5 stars

Great retainers! Great experience.

Great communication when I needed to correct my impressions, good turn around with emails updating me on when my retainers would arrive. I would order these retainers again with no worries.

October 21, 2026
Unprompted review
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Reply from SayCheeseClub

Haley, we really appreciate you taking the time to share this. Redoing impressions can feel like a hassle, so we're glad the back-and-forth stayed easy and the email updates kept you in the loop on your retainers. It means a lot that you'd come back to us again!

Rated 5 out of 5 stars

Doing the impression was pretty easy…

Doing the impression was pretty easy after watching the video and having the instructions handy. I got the night guard today and it fits perfectly! I cannot wait to sleep with it.

September 30, 2026
Unprompted review
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Reply from SayCheeseClub

Betsy, this made our night! So glad the video and instructions made the impression feel easy, and that your night guard fits perfectly. Here's to a lot of great sleep ahead.

Rated 5 out of 5 stars

Really easy process

Really easy process, and my retainers fit great! I saved hundreds of dollars using SayCheeseClub.

October 23, 2026
Unprompted review
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Reply from SayCheeseClub

Thanks so much, Carol! Love hearing the process felt easy and your retainers fit great. Glad you got to keep those savings, too.

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