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See what reviewers are saying

Rated 5 out of 5 stars

Just the most beautiful, delicate and stunning white gold cross and chain I have ever purchased. I lost mine and never found anything that resembled it untill now!! Jewellerybox has fulfilled ever... See more

Rated 1 out of 5 stars

Sayers London — 9ct Gold Ribbon Bow Pendant Necklace ⭐ (1/5) Bought this as a last-minute Valentine's Day gift for the wife. The product photo makes it look like a lovely, delicate bow pend... See more

Rated 5 out of 5 stars

Excellent range of quality products. Purchased from them twice so far. The 2 heavy weight curb chains purchased were far superior to what I had been finding at other retailers for the same price. Webs... See more

Rated 5 out of 5 stars

Purchased from this company previously and went back again. Bought a beautiful clip on 9ct gold heart charm to match a previous one for my necklace. Lovely product and perfectly engraved with my grand... See more

Company details

  1. Men's Clothing Store
  2. Fashion Accessories Store
  3. Women's Clothing Store

Written by the company

At Sayers London we believe in quality of product, and quality of service. We have years of experience retailing gold and silver jewellery, giftware and ladies' and gent's accessories. With a skilled jeweller on site we offer personalisation, engraving and leather stamping and you will find our customer service team polite and highly informed about our range, so please do call should you have any questions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

135 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Stunning gifts

Bought these to hang charms as gifts for my Granddaughters, they are nice and delicate for little girls without being fragile. It was a very easy swift transaction followed by super fast delivery. Im delighted with my purchase.Thank you

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

5 gold stars, sorry BEANS!!

I have always wanted a good coffee bean, but I never had one ‘way back when’. However I saw one on the Sayers website and went for it.
The whole process from ordering online, paying, updates on delivery, to final receipt of the precious item was smooth and efficient.
I am EXTREMELY happy with my gold coffee bean.
Thank you, Sayers, for providing an excellent service and lovely, quality products.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Consistent good value and service

Over the last few years I have purchased several charms from Sayers to give my granddaughters for their bracelets. The charms are good value and exactly as described online. Delivery has always been prompt and the charms have arrived in good condition. My recent experience of purchasing two charms reinforced my appreciation of consistent good service from Sayers and no doubt I shall buy more charms from them in the future.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Speedy and excellent service

Cufflinks ordered as a gift 12pm Friday, with the help of an assistant who knew his or her products. I amended detail of engraving at 2pm with same friendly and helpful online assistant. Cufflinks arrived 24 hrs later, today (Saturday), exactly as described, perfectly engraved. Amazing service.

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect for a 'Swiftie'.

I have just received the 9ct Gold Swift Charm bought for my granddaughter who is a Taylor Swift fan. It is lovely & remarkably well detailed for a small charm. It arrived quickly in a little presentation box. I am delighted & I am sure she will be too.

April 19, 2024
Unprompted review
Rated 3 out of 5 stars

I ordered a lovely large ingot with st

I ordered a lovely large ingot with st. Christopher imprinted it looked amazing In the box do I wrapped it up for my husband’s birthday. When my husband took the chain out of the box to put it on the Ingot fell to the floor,
The link had not been closed properly and all that was left was the chain around his neck - NOT IMPRESSED

January 12, 2024
Unprompted review
Sayers London logo

Reply from Sayers London

Hi Tina, thank you for your order and your review. So sorry to hear this, we would not expect this at all. Our customer service team have been in touch with you to get this resolved for you ASAP! Hope this helps and have a lovely day!
Warm regards,
Customer Service
Sayers London

Rated 1 out of 5 stars

I purchased an engraved heart clip on…

I purchased an engraved heart clip on charm for a new bracelet, the charm was far too small, it was smaller than a 5p coin, the clasp doesn't fit on anything. I asked for a refund but was denied this. Paid £53 for something I can't use. I was offered an exchange but all the charms are too small. Perhaps Sayers can show a selection for me to select from? If I can exchange and I am satisfied then I can change the Star rating. I took a photo of my new bracelet, the heart charm and a 5p coin but can't upload this

December 27, 2023
Unprompted review
Sayers London logo

Reply from Sayers London

Hi Caroline, thank you for your order and your feedback. We understand how tricky it can be buying online, which is why we provide dimensions of all our products to give an idea of sizing but we can appreciate it is hard to gauge what an item is like in real life. Sadly, as you ordered a personalised item, we cannot accept this back for a refund as per our returns policy, so sorry about that. As a good will gesture on this one occasion, I can see our customer service team offered an exchange to any other item of similar value on our website, so you could choose something larger that would be more suitable. We hope this resolves your issue and have a lovely New Year!
Warm regards,
Sayers London

Rated 5 out of 5 stars

9ct gold heart charm

I bought a small gold heart from Sayers London with the option to have it engraved which I did, it was dispatched and beautifully engraved very quickly would definitely recommend this company.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing jewellery and service

Great range to choose from, my daughter had requested a 4 photo locket and I found exactly the one she described. Ordering was easy, communication from Sayers was fantastic. The Locket arrived very quickly, well packaged. Opened it just to check and the Locket is a good size, well made and just as described on the website. I am really pleased with the service I received and I am sure my daughter will love her Christmas present.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent range of quality products. Purchased from them twice so far. The 2 heavy weight curb chains purchased were far superior to what I had been finding at other retailers for the same price. Website was easy to navigate. Items were despatched promptly and tracking number was provided for both sales. Items arrived on both occasions well packaged. Will definitely purchase from Sayers London again and highly recommend based on my 2 experiences so far.

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!…

I will most certainly use Sayers London for purchasing gifts in future. The item was good quality and delivery was fast. Would definitely recommend.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Company

Purchased from this company previously and went back again. Bought a beautiful clip on 9ct gold heart charm to match a previous one for my necklace. Lovely product and perfectly engraved with my grandchildrens initials. Easy clear website, massive choice. Bought and delivered 3days later. First class company, highly recommend thus 5stars. Thank you

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

1st CLASS

If all companies were as caring and efficient as Sayers the world would be a better place, the customer service was second to none, from ordering to dispatch and the advice about our engraving they were fantastic, my wife was absolutely thrilled with our purchases 5 stars., keep up the good work

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Heavy silver rosary

Have been looking for a silver rosary for a long time, Sayers London came up trumps beautiful item, well packed,next day delivery would shop here again 5 *****

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

I love my purchase

I love my purchase! Just what I wanted and the inscription is beautiful, thank you for a lovely product and fast shipping! I am super happy and will use you again.

July 25, 2023
Unprompted review

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