sbaloanprogram.com Reviews 102

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

total waste of time. first two ladies call you offering a small business loan, then they transfer you to james, who takes a week to send you paperwork, then he tells me I need to have references verif... See more

Rated 1 out of 5 stars

This company continues to harass my office by calling with a "Name Unavailable" 940-514-8404. First the rude man asks for "Rob" then he asks for who owns the business. Then I ask him to remove us fr... See more

Rated 5 out of 5 stars

I have been funded with two SBA loans by this financial firm and both times Kayla Baldinelli took care of me. I called her on her cell directly for guidance yesterday with everything going on right no... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Formerly sbaloanprogram.com, we are a nationwide company committed to providing small businesses with the most affordable options available for their working capital needs. We offer SBA, term loan, merchant advances, debt settlement, and merchant processing.


Contact info

2.8

Average

TrustScore 3 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hides number - very rude. This is NOT the government run program.

This company continues to harass my office by calling with a "Name Unavailable" 940-514-8404. First the rude man asks for "Rob" then he asks for who owns the business. Then I ask him to remove us from his robocall list and he says he just wants to talk to the owner. Disgusting representatives.... Just go directly to the government run website WWW SBA . GOV. which is the real location to obtain a Small Business Loan.

April 22, 2019
Unprompted review
Rated 5 out of 5 stars

Kayla and Sue are awesome!

SBA loans are not easy to get, but Kayla and Sue worked very hard to put mine together. Initially the paperwork seemed daunting but Sue helped me there and Kayla pushed everything through for that point on and got it funded. Cheers! :)

March 28, 2019
Unprompted review
Rated 3 out of 5 stars

It took way too long

It took way too long. Costs were at least DOUBLE. The positive was that my house was not needed for collateral.

March 13, 2019
Unprompted review
sbaloanprogram.com logo

Reply from sbaloanprogram.com

Thank you for your review. I would like to point out that your application was held up due to the government shutdown and not because of anything we had control over. We were unable to close yours and many other client's loans because the SBA was shutdown. This created a backlog to which we did and continue to do whatever we can to clear up. With respect to our fees, we disclosed the fees to you at the time of approval and the fees remained the same. We charge the same fees for all our loans and they are a percentage of the amount you borrow. The program does not allow us to change the set fees.

Rated 5 out of 5 stars

Bank after bank didn't 'get' my tax…

Bank after bank didn't 'get' my tax returns and how I could have write-offs that equaled losses, and yet have a thriving business after only 3 years. SBA loans 'gets it', and assured me, nudged me to get papers in time (and helped answer questions that I didn't have time to research...because I am busy at my job!). I have consolidated loans, simplified banking, have working capitol...and peace. Process took just under 8 weeks for me. Thank You SBALoanprogram!

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

This is the second SBA Loan and the…

This is the second SBA Loan and the first experience was not very
encouraging. I wrote directly to Mr.Ponte with some concerns I had.
With this second loan which is still in progress, Kayla was excellent.
She was prompt in sending the request.Responding to my e-mail
timely. Now the next phase is in progress, I will assess what that
experience will be.

December 5, 2018
Unprompted review
Rated 5 out of 5 stars

Wow!!!! Thanks so much!

Wow! What a blessing. After years of not getting the fund's I needed for my business. Sba came through with flying colors!! What a awesome their staff did with assisting me. They feel very comfortable and important. They worked with me To ensure that I had everything needed. Both Kayla's were incredible!! I would most definitely recommend this. Thanks so much Sba!!

November 12, 2018
Unprompted review
Rated 5 out of 5 stars

Best Customer Service!

I would like to take the time to express my sincerest gratitude to this company! Specifically Ms. Kayla. I would call her throughout the process, on weekends and after hours and she always answered! Very sweet and knows what she’s doing! I am in no way paperwork savy but the patience is appreciated. Thank you to this company for changing my business for the better.

November 8, 2018
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great. Kayla was very helpful, she knew what was needed and what would be needed ahead of time. There is a lot of paperwork to be turned in! She saved so much time for me. Very kind and knowledgeable.

November 7, 2018
Unprompted review
Rated 5 out of 5 stars

Simple process

They were honest, up front and transparent about the loan. Timeline was just as they said it would be. They make the borrowing experience simple.

November 5, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look