SB Lawyers Limited Reviews 

457
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional legal team for providing exceptionally efficient, smooth, and completely stress-free property conveyancing services from the very start to finish. People frequently note the prompt communication, detailed explanations, and genuinely helpful attitude of the staff during complex residential property purchase transactions. Some reviewers were not happy with the communication, mentioning significant difficulties in reaching team members or getting timely responses to important inquiries. A few consumers also experienced unexpected transaction delays, unanswered messages, and unreturned phone calls while actively trying to resolve issues during their legal cases.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting professional, efficient, and reliable... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

Response time

Customers consistently note positive experiences with response_time, praising the team for being extremely... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers found solicitors accessible, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently used this company as our solicitors for purchasing our first home. Benjamin, Khrystyna and the team was amazing. We needed everything to be handled urgently, and they went above and beyo... See more

Rated 5 out of 5 stars

Alfraz and Soloman managed my case - it was a property sale. All went smoothly - they were both very responsive which is so important in conveyancing (nothing worse than thinking your email has gone i... See more

Rated 5 out of 5 stars

The sale of our Student rental house was handled by Afraz our solicitor and Solomon the conveyancing assistant. The process was handled extremely efficiently by Afraz who took great care to explain wh... See more

Rated 5 out of 5 stars

Amazing experience. Lloyd lake did my conveyancing in a rather complicated property purchase. He kept me updated all the time, and quickly too. I have health issues and I needed a good reliabl... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Family Law Attorney
  4. Real Estate Attorney

Written by the company

A law firm that has provided legal services for over 100 years in a friendly, no-nonsense, no-fuss way throughout England and Wales at reasonable prices. From Spicketts Battrick Law Practice to SB Lawyers, the name has changed, but we're still delivering the services you and your family have come to rely on.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

457 reviews

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No recent history of asking for reviews

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4.6

All reviews

(457)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been really impressed by Ben

I’ve been really impressed by Ben and his team in getting my property sale over the line. Clear communication and sometimes late into the evenings ensured I was up to date with the process. When I got frustrated by the buyer’s solicitors’ endless queries Ben and his team remained cool and calm. I can definitely recommend Ben for conveyancing!

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience with SB…

We had a great experience with SB Lawyers Limited during our recent sale and purchase. The team was professional, helpful, and kept everything on track. Communication was clear throughout, and they made the whole process much less stressful. Highly recommend their services!

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service ..Mona Place

The service provided by Ben and the SB team for the sale of my property was excellent. Ben kept me informed was very patient with the process even when it got frustrated due to an issue within the chain. By the resilience of Ben and sale progressor, Mel from Peter Alan EA, the sale finally happened and so grateful for their efforts. I am happy to recommend based on the excellent service received.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I recently worked with SB Lawyers for assistance with my mortgage of our first home and I can honestly say the experience exceeded all expectations. From the first consultation to the final paperwork, the team was incredibly knowledgeable, professional, and thorough.

A huge thank-you to Zooiyal Ishaque who guided me through every step of the process with clarity and patience. They made what could have been a very stressful experience feel smooth and manageable. I also want to appreciate Samantha Cavender-Wilson, Ellie-mae and Sion for their prompt communication and attention to detail – their support was invaluable when timelines were tight.

Everyone I dealt with at the firm was courteous, responsive, and clearly dedicated to providing excellent client service. Their deep understanding of mortgage law gave me real peace of mind, and I felt supported every step of the way.

If you're looking for a law firm that combines legal expertise with genuine client care, I highly recommend SB Lawyers They truly went above and beyond.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Ben Eaton provided exceptional support…

Ben Eaton provided exceptional support throughout my recent property purchase. His communication was prompt, clear, and professional at every stage of the conveyancing process. He demonstrated a strong customer focus and made what can often be a stressful experience feel smooth and well-managed. I highly recommend Ben and SB Lawyers to anyone looking for reliable and efficient conveyancing services.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, affordable conveyancing service

Elsa Escorcio and her excellent colleagues, Sharon Roberts and Makala Andrews are an experienced, competent and thoroughly reliable team. Their charges are reasonable and they carry out the conveyancing for both buying and selling very professionally and in a timely manner.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great service provided by Ben at SB…

Great service provided by Ben at SB lawyers in Cardiff.
Very quick to respond to emails regardless of day/time and keep me up to date with the process.
Would use in the future and recommend to others.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

We used SB Lawyers for our conveyancing (both the sale and purchase aspects) and couldn't have been happier that we did. Our primary contact was Lloyd who guided us through the process clearly and thoroughly. His responses to any questions were prompt and comprehensive and we were never in a position where we didn't understand the current status of the activity. When the situation became more complex in the chain during the later stages, Lloyd was supplemented with his colleague, Samantha, who was equally thorough and they both tenaciously drove the process to resolve the issues that arose and kept us fully informed of progress. Ultimately, these efforts ensured a great outcome. I can whole heartedly recommend SB Lawyers based on our experience.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

I have been completely satisfied with…

I have been completely satisfied with the conveyancing carried out for me by SB.
Anna has been totally professional conducting my business with promptness and efficiency resulting in a faster than expected conclusion. Thanks!

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

We received fantastic service from SB Lawyers during the sale of our home and the purchase of another property. Lloyd Lake was exceptional - consistently professional, responsive, and always went above and beyond to reassure us throughout the entire process. We would highly recommend SB Lawyers to anyone looking to buy or sell a property.

May 16, 2025
Rated 5 out of 5 stars

Great experience

This is the third time I have used SB and had Ben each time. I would continue to recommend and use SB in the future. Ben was excellent at keeping us up to date and communicating exactly what was needed. Ben was always willing to answer any questions I had about the moves. Thank you once again.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

House sale

We used SB Law when we were selling our mothers house. We had never sold a house before so we were very nervous, Sonia went through all the details and explained what she was going to do. She contacted us promptly when we needed to complete any paperwork and kept us up to date every step of the way. She made the whole process go very smoothly. I would highly recommend Sonia at SB Law.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service and good value.

Thoroughly professional throughout all dealings. I have now used SB Lawyers Ltd to act on behalf of my company on 2 property purchases and 1 property sale, and have always been impressed with the service. It’s great to be able to reflect my positive experience for the benefit of others that may have not had the same experience with other firms!

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

I am extremely pleased to have worked…

I am extremely pleased to have worked with Benjamin Eaton and Khrystyna Balaban of SB Lawyers Ltd in Cardiff during a very stressful purchase process.

Without Benjamin Eaton’s exceptional dedication and his extraordinary and professionally defence of my rights against the seller side, we would have been unable to the purchase and would have lost %10 deposit.

I bought the property from an auction and we have only had 30+10 days to pay, but due to the mortgage process being dragged on, we were unable to pay within this time frame. Consequently, the seller side withheld the 10% deposit and told us that they would no longer be selling the property to us.

Benjamin Eaton successfully and professionally objected and informed the seller side that we would be taking the issue to court. As a result of these objections, the seller was forced to give us an additional 10 days.

The bridging loan only came to a positive conclusion towards the evening of the last day of the term. Therefore, if Benjamin Eaton had not successfully objected and given me an extra 10 days, I would have lost the 10% deposit and the property.

In addition, the seller side demanded interest for the time spent and sent us an amount to pay. Here again, Benjamin Eaton objected and as a result we paid the seller a lower amount than he had requested.

Therefore, if Benjamin Eaton had not been my solicitor in this purchase, I am sure I would have lost that 10% deposit and the property. I can not thank him enough, I am really grateful.

I can definitely recommend Benjamin Eaton and Khrystyna Balaban to everyone with great confidence.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Many thanks to Lloyd at Pontypridd for…

Many thanks to Lloyd at Pontypridd for his help with the sale of my late mother’s house. He dealt with my queries in a prompt, efficient yet friendly manner and kept me up to date with progress. The whole process took less than two months from start to finish! His sterling work is very much appreciated.

May 1, 2025
Rated 4 out of 5 stars

Would recommend

Zooiyal Ishaque and Olivia Wakeman from the Clifton street branch in Roath, Cardiff, dealt with our recent sale and purchase of our property. The whole process took 4 months to complete. We found that any correspondence was responded to promptly, however, there were many occasions where there was miscommunication between both solicitors which caused frustrations.
On a very stressful moving day due to some issues with transfer of money, our solicitors were fantastic in getting this sorted to ensure completion happened that day.

April 25, 2025
Unprompted review

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