Scala Automotive  Reviews 

27
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

If I could leave a 0 star i would do not give these scumbags any money I had their warranty company asking me to pay their debt

Rated 5 out of 5 stars

What a great experience we had recently with Scala AUTOMOTIVE. World Class Team and dedicated support to get you, your next car. Visit Scala if you are looking to experience the best used dealers... See more

Rated 5 out of 5 stars

Staff team very helpful before and after car purchase. Supported when issues came up with cat and checking it and repairs. We're very responsive and efficient in repairs and checks Really great se... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the whole team, especially Hamza. Had a problem with the car initially and returned it to Scarla, they checked the car and found the fault was a speed sensor. Unfortunately the... See more

Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Every vehicle at Scala Automotive undergoes a thorough AA inspection, conducted by the nation's most renowned specialists. This is fully paid for by us, ensuring that you receive an unbiased and honest assessment of the vehicle's condition. When you purchase a car from us, you not only get a top-quality vehicle but also a 12-month AA breakdown cover plan and a 6-month back-to-purchase guarantee. This guarantee ensures that you drive away with complete peace of mind. Additionally, you have the option to extend to a 36-month fully comprehensive warranty. You can reserve any of our cars online with a refundable £99 deposit on our website. Alternatively, you can choose to fully purchase online and have your new car delivered to your doorstep within 24 hours. We are so confident in the quality of our vehicles that we offer a 14-day money-back guarantee for any faults related to the vehicle. Your satisfaction is our priority, Visit us today. Drive with confidence. Drive with Scala.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.4

All reviews

(27)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Customer service couldn’t have been any better, Hamza went above and beyond to make what I wanted happen and I got my car delivered to me today. I couldn’t have asked for any more to be done.
From start to finish I’ve been looked after very well and nothing was too much to ask for, from detailed videos of the car to buying the car the customer service was 5 stars!
Would highly recommend anyone to go here or buy online like I did.
Thank you

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with dealerships have…

My experience with dealerships have been terrible prior to Scala Automotive. The team here made my experience one I'll never forget - the hospitality and customer service was incredible! If you want to buy a car and have fun while doing so, I would highly recommend paying a visit.

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Son's first car

I found my son's car at a very good price
Everything was very smooth and easy. After many years of buying used cars, this is the first time I have walked out with total peace of mind and reassurance.
The team are all friendly and professional. Very highly recommended.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Scala has a reputation for quality

Scala has a reputation for quality, integrity and amazing selection of cars which you need to go in to see for yourself - everyone in there is so friendly and informative. If you need a stress free experience of buying a car, this is definitely the place!

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic selling experience

I sold my vehicle to Scala Automotive Ltd and the communication was superb. I was kept up to date every step of the way and was offered a very fair price for my vehicle. Once the vehicle was inspected, payment was transferred instantly and the change of ownership was complete before the driver left my home. A pain free experience and I would happily deal with Scala Automotive Ltd again in the future.

May 24, 2024
Unprompted review

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