An installment payment option that lets us spread out the cost of purchases without straining our budget—and at no extra cost. I’m a huge fan. It’s really helpful during times of financial strain.
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See what reviewers are saying
I've been using Scalapay for a while now and just completed my last installment for this month without any issues. The whole process is super simple, transparent, and quick. Having the option to split... See more
Excellent service! Scalapay makes online shopping easy, flexible, and stress-free. The payment process is clear and straightforward, and the app is very user-friendly. Highly recommended!
I absolutely love using Scalapay. It’s super easy, flexible, and lets me pay in 3 or 4 parts without any stress. They’re partnered with so many great stores—most of them are already my favorites—which... See more
Company details
About Scalapay
Written by the company
Scalapay is an innovative payment service allowing consumers to pay for their purchases in 3 instalments, without interests: the first at the time of ordering, the second after one month and the third after two months.
Scalapay is available on more than 3,000 brand partner websites and in more than 4,000 physical shops. Its partners include names such as Kiko, Twinset, Douglas, Shein, Alpitour and Stroili, as well as fashion, beauty, home and travel companies in 9 countries (Italy, France, Spain, Germany, Portugal, Austria, Belgium, the Netherlands and Finland).
How does it work?
Online, the customer can select the payment option at the time of purchase, register and proceed to enter their credit, debit or prepaid card details. The balance will automatically be divided into three instalments, the first immediately, the second and third one month apart. Choosing to pay through Scalapay has no cost, in terms of interest or commission, for the end customer.
In-store, the customer registers on the Scalapay website, selects the retailer where they want to buy and how much they want to spend. The Scalapay system generates a barcode which, when presented at the checkout, will be scanned to complete the transaction.
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Contact info
Italy
- scalapay.com
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Thank you very much Scalapay 🤝😊
It's easy to use
It's easy to use, intuitive, and makes splitting payments simple and hassle-free. Everything is clear and transparent, and my experience has been smooth from start to finish. I highly recommend it to anyone looking for a convenient way to manage their purchases.
The app is good and faster it help on…
The app is good and faster it help on budget
Does what it advertises (for the best part) but it's not very good overall
Only not giving one star because their credit limit is quite high and clear. Everything else is horrible, app bugs a lot, customer service is non existing sometimes it can take weeks at a time to receive a reply which is non acceptable when it's an urgent matter. Functionalities like delay a payment don't work 99% of the time (I never once had it appear on my purchases) and there's a lot of conditions that you need to meet that are not advertised and customer service explanations on the reasons change everytime you ask. I recommend Klarna instead since it's way more flexible and customer support is really helpful and you can get a reply in a couple minutes through live chat or call.

Reply from Scalapay
The app and the payment type of 4 times
It's a great app
It's a great app. And it's an easy to use app, super useful If you need help, the support team also gives quick answers.
Good service
They are accurate
They are accurate, since I started using it,tgey have never over deducted. I also like the flair that,I always get a prior notice before the deductions
I love this
I love this. It help me a lot in everday
Scalapay you are a life saver. Thank you very much for the trust.
TOP! very good service!
Great !
Great !! Simple, effective, and beneficial to both parties!
It is wondeful
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