Hired them to create a tracing report and forensics analysis for me. They brought a perfect result just in two weeks. They also consulted me on how to move forward, which helped in many ways to unders... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Going great for now. Was initially hesitant to hire them due to fees involved, you have to pay upfront, etc… They have traced my cryptos so far and the police is helping me out here. I am hoping for t... See more
Company replied
Real pros, they offer different solutions and being transparent from the beginning. They told me straight up - there is no guarantee. Whoever guarantees refunds is just a scammer! Be wise choosing the... See more
Company replied
Their team was knowledgeable and handled my case with care, but I was overwhelmed by how much documentation was needed. Honestly, I almost gave up halfway. In the end, we managed to recover around 40%... See more
Company replied
Company details
Written by the company
Scam Help (registered in The Netherlands under Transparent Business Solutions B.V., Company Number 78091624) is a dedicated team of professional IT forensic analysts, bank fraud specialists and case coordinators with vast working knowledge in online trading scams and other types of fraud. Scam Help assists clients to recover their lost funds and return stolen wealth to its rightful owners. We provide our clients with hi-end tailor-made solutions dealing with all classifications of financial fraud in order to help regain their lost assets no matter how dire the situation might seem.
Contact info
Kalvermarkt 53, 2511CB, The Hague, Netherlands
- +31 70 2629201
- support@scamhelp.net
- scamhelp.net
Great service
Great service. They recovered 3500 out of the 4500 I lost. When I had any questions I received explanations promptly. Appreciate it.
November 11, 2021
Unprompted review
Reply from Scam Help
Thanks, Sarah! We appreciate the fantastic review and are glad we could be of service.
If any of your friends or family need help, please let them know about us!
Scamhelp helped me get my money that I…
Scamhelp helped me get my money that I lost to a a gambling scam back, They we very helpful. I was a wreck due to this happening to me . They helped me not only to regain my finances, but how to cope with everything. Thank you so much to Katherine, and to Brian.
November 9, 2021
Unprompted review
Reply from Scam Help
Thanks for sharing your story, Sam.
We are truly delighted that we were able to resolve your case and bring justice to you.
We will pass your feedback to our team.
Thanks for choosing Scam Help!
Very Kind and helpful
November 4, 2021
Reply from Scam Help
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
As of now got the relevant details for…
As of now got the relevant details for my scam refund. Thanks
November 3, 2021
Reply from Scam Help
We are please with the review you left us.
Our job is to educate people in the field of fraud, we are always here to provide you with any information and assistance you might need.
If you have been scammed they advise…
If you have been scammed they advise they can get it back with ease. 8-12 weeks.
All they do is prompt you to email the company you paid via (coinbase) then they write info about your proof of being scammed screenshots that you forward to your bank. Coinbase blank you. Bank doesnt want to hear. Still with ombudsman. They could of told me to email them myself. Dont need to pay £1850.
November 2, 2021
Unprompted review
Reply from Scam Help
Good day Mr. Hall,
We thoroughly checked our record and want to inform you that your case is now getting evaluated by the regulators.
Please note that your case is still ongoing, therefore it is to early to talk about results here.
Your banks were not willing to cooperate and played a game to dissuade and discourage you from getting your money back. In certain cases it takes sometime to achieve a successful outcome.
Please be in touch with your case coordinator and keep us in the loop.
Whilst the information sent to me is…
Whilst the information sent to me is very helpful, because of the small amount of money I lost you were not able to assist in any other way. I am grateful for your information and hope others get the same great service
November 2, 2021
Reply from Scam Help
Thanks for your positive feedback.
Our job is to combat fraud and to assist as many people as possible to stay safe online. In certain cases (or if the loss is quite small), we see a high probability of you recovering the funds by yourself.
Therefore, we are more than happy to provide you with all the tools to do so.
Feel free to contact us in case you need any further assistance!
They helped me with my case
They helped me with my case. Giving me valuable info that will help me recover my money. They did this, even though my case was too small for them to make money off. Thanks team. It is much appreciated
October 29, 2021
Reply from Scam Help
Thanks for your review, we always do our best to help anyone in need.
Feel free to contact us if you need anything in the future.
Scam Help always cares about the customers, no matter how much they lost.
Professional consultancy in the field…
Professional consultancy in the field of fraud
I got scammed for a pretty handsome amount of money. These guys managed to resolve my case quite quickly.
Fully satisfied with the outcome
October 28, 2021
Reply from Scam Help
Thanks for your review!
We truly appreciate that you decided to share your story with us.
Terrific customer service
Scam help should be your first port of call if you suspect that you have been decieved by online cryptocurrency scams
October 21, 2021
Reply from Scam Help
Greg,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track!
Absolutely brilliant service from…
Absolutely brilliant service from someone that cates British police had no time even though I had evidence screen shots of everything can't thank this company enough
October 19, 2021
Reply from Scam Help
Thanks for sharing your feedback!
We truly appreciate your time and effort.
Yours,
Scam Help
Kim of ScamHelp provided detailed…HOTEL REFUND
Kim of ScamHelp provided detailed instructions on how to reclaim my funds. I am in the middle of the process and am awaiting the outcome. I am keeping a positive outlook that my complaint will be resolved by OMGHotels.com and a refund will be forthcoming.
October 18, 2021
Reply from Scam Help
Thanks for your review!
We are truly amazed we were able to assist you in resolving your case.
Great service indeed
Great service indeed!
After handling my claim for 4,5 months, I obtained a refund (almost a full amount)
It was a very stressful period, but I’m glad it’s finally over.
Great job
October 14, 2021
Reply from Scam Help
Thanks for sharing your feedback, it means a lot to us!
We work hard to bring justice to our customers and are delighted with the results we achieved!
Reply from Scam Help
Thanks for your kind words! We are glad we were helpful in your case!
Great customer service problem solved…
Great customer service problem solved great guys
October 4, 2021
Reply from Scam Help
Thanks for your review, we are glad we assisted you with your issue!
They really deserve 5 star
They really deserve 5 star
This review is for those peoples who they really concern if Scamhelp is scam and they check their reviews every day like myself.
first of all ScamHelp not requested me to leave this review in fact my case with them is in the starting stages, but I would like to give you my review on them until now because I know the person who get scammed is trying so hard to find a legit company to recover their money, and some people has not that capability to make a right due diligence to make sure if they are scammer or not. I'm telling you some important point on this regard to assure you and also some truth after you hire them for your case:
1- They are totally legitimate and they are registered, I have done my due diligence on this before hire them. they are partner with one of the powerful investigation companies which names CYBERTRACE, this is Australian company and they are not only register with government, they are also registered with police and I have checked that. I have contacted CYBERTRACE just to confirm if they are really their partner, they confirmed that. and ScamHelp also registered.
2- some scam reviews complain that ScamHelp charged them with Bitcoin, in fact this company doesn't accept Cryptocurrencies.
3- Some of the scam reviewers mention some big and funny numbers for the up front fee. I would like to tell you that I searched a lot until I chose ScamHelp. their price is very reasonable and it is much much less than those funny numbers.
4- some of the scam reviewers talk about some prepared templates with wrong information. this is totally wrong because each case has different strategy and they really give hard effort on this and they prepare you detailed documents specifically for your case.
5- Some of the scam reviewers say that after hiring them, they will never answer you. I would like to tell you that they are always online with you and they answer whatever questions you have on your case and on the prepared strategy.
6- some of the scam reviewers mention that there is no any kind of agreement. this is also wrong because they will sign a contract with you and all the terms are mentioned in it.
7- most of the recovery companies were not willing to take my case because I'm from Iraq, but ScamHelp didn't have any issue with that.
To sum up, they are the right company to recover your fund and so far I'm happy with them. I hope to get my money back and I have no doubt that they will give their efforts.
September 28, 2021
Unprompted review
Reply from Scam Help
Thanks for your kind words, Harem!
We truly appreciate your effort, especially while your case is still in progress. It is very important for us that you emphasized that we actually get work done and pay attention to clients.
Your success is our success, therefore, there are no doubts that we will do our best to give you the best chance for recovery.
Yours,
Scam Help
Kim was very polite and professional
Kim was very polite and professional.
I havent recieved the £550 scammed from me yet, but I'm happy Kim is helping
September 21, 2021
Reply from Scam Help
Hello Shane,
Thanks for sharing your honest opinion. We are glad we were helpful in your case and provided you with the necessary assistance.
We will pass your feedback to Kim as well!
Reply from Scam Help
It is our pleasure to provide you and other victims of fraud with assistance they might need.
Don't hesitate to contact us again.
Scam Help Customer Care Team
Reply from Scam Help
Thanks for your review, we are truly shape we were able to assist you with your case.
Yours,
Scam Help
I had an issue with a football agency…
I had an issue with a football agency that scams people for money ..
Fortunately scamhelp helped in doing the right step in order to recover my money.
I recommend scam help to anyone in trouble!
September 18, 2021
Reply from Scam Help
Thanks for your kind words!
We are very pleased our assistance was useful in your case.
Yours,
Scam Help
Excellent online fraud money recovery
Excellent online fraud money recovery service.
They provide complete assistance and the documents to be transmitted.
In my case, thanks to Scam Help, I recovered 100% of the amount I thought I had lost.
September 17, 2021
Reply from Scam Help
Thanks for your review, sir!
We are glad we were able to recover the funds you lost due to a crypto scam! Please don't hesitate to contact us in case you need any assistance in the future.
Best regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.