Scandista Reviews 

24
TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

We ordered a table that got misplaced by the courier. Over 2 weeks of to-ing and fro-ing Mike from Scandista kept in touch to solve the problem and gave personal assistance, keeping in touch with upda... See more

Company replied

Rated 4 out of 5 stars

Goods are good quality but smaller than expected more suited for 12 year old not adults of different sizes. They are being used in an office. Apart from the size they chairs are of good quality and lo... See more

Company replied

Rated 4 out of 5 stars

The shelves look great and we are happy with the entire experience. The only thing that we would point to is that they are not overly good for the books, definitely not for more than one or two smalle... See more

Company replied

Rated 1 out of 5 stars

Delivered to wrong address. Poor communication. Item was in a poor condition.

Company replied

Company details

  1. Furniture Store

Written by the company

Scandista is the Australian owned online furniture store with a Scandinavian touch.


Contact info

3.3

Average

TrustScore 3.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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3.3

All reviews

(24)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Misleading Stock Information

Their website indicated they had 100 items in stock, so I placed an order and paid for an item for my office. After four days with no update, I contacted them to inquire about my order's status. They promptly responded, assuring me it would be shipped within two days. However, after waiting eight days and contacting them again, I was informed that they actually had no stock available and received a full refund. Curiously, their website still shows 100 items in stock. This experience was disappointing and a complete waste of time.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Outdoor day bed

Thank you for the prompt delivery. The quality of your furniture is exceptional for the price and I can not fault your customer service. I will be recommending you to my friends and I will be making further purchases.
Liz R

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

SCANDISTA ROCKS! auspost sucks

Placed an order of two chairs, AusPost split them to two parcels and only arrived one, the other can’t be tracked. Mike responded me in just few hours and helped found the rest and I received them all in time. Amazing service!
Only suggestion it would be great that if i can keep receiving shipping status updates by email, then I don’t have to go to website.

April 5, 2023
Unprompted review
Scandista logo

Reply from Scandista

Leo, thanks for taking the time to send such nice feedback and your suggestion is noted. Our system may have failed in your instance as that is what we intend, so we will double check all is configured correctly. Thanks again!

Rated 5 out of 5 stars

Helpful team + good quality product

Mike was super helpful and fast to respond when I had a query. The clothing rail is very sturdy and was so easy to put together! Love it, thank you.

April 6, 2023
Unprompted review
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Reply from Scandista

That's great to hear Marcelle and thanks for taking the time to let us know.

Rated 5 out of 5 stars

Quality products delivered promptly!

I'm glad I've finally found a site that delivers products as they were advertised and actually has reliable tracking and delivery. The site is easy to navigate and the transaction and delivery process was quick (even for bulky items). Both purchases were exactly what I had hoped for (the Artiss Led Floor Lamp Shelf in particular was actually even better than I'd expected). Very satisfied customer!

February 22, 2023
Unprompted review
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Reply from Scandista

Hi Sarah. Thanks so much for taking the time to share your review. We're working hard to make this the standard Scandista experience and it is so nice to hear.

Rated 5 out of 5 stars

Best online shopping experience

Best online shopping experience I’ve had. I found the cabinets I wanted straight away and it was cheaper than the ones I’d seen in stores so with free delivery was a bargain. It arrived a few days later and I’m really happy with the quality of it. Thanks

February 20, 2023
Unprompted review
Scandista logo

Reply from Scandista

Thanks so much for the review Guy, we're rapt you received the experience we love to provide.

Rated 5 out of 5 stars

Faulty product? No problem!

I purchased a fancy lamp with hovering light bulb and immediately loved it. The description said 30,000 hours of light, but sadly the bulb went flat after about 30 hours.
I contacted Scandista and got a response within 1 hour!! Not only that, they said they would arrange a replacement immediately. And they did! My new lamp arrived in less than 7 days.
Sometimes products can be faulty, that is acceptable. What normally gets on my nerves is when a company takes weeks to respond and only then demands you jump through hoops to prove you deserve a replacement.
I was absolutely delighted with the quick and polite response I got and the immediate replacement.
I will definitely purchase from these guys again because I know I can trust them and won't have any problems dealing with them.

February 16, 2023
Unprompted review
Scandista logo

Reply from Scandista

Hi TC. Thanks for your understanding and for taking the time to leave such a nice review. We hope you enjoy the new lamp for many years to come! Mike

Rated 5 out of 5 stars

A+++ GREAT QUALITY & QUICK DELIVERY

Scandista provided quality and quantity on all levels. Purchased 3 items on Sunday and delivered by Wednesday. Would recommend and shop again!!! Very happy.

February 11, 2023
Unprompted review
Scandista logo

Reply from Scandista

Thats great to hear Jake and thanks for letting us know! Mike at Scandista

Rated 4 out of 5 stars

Excellent customer service

Excellent customer service and support.
Delivery time was efficient.
Very friendly and helpful. Would definitely use this company again.

February 6, 2023
Unprompted review
Scandista logo

Reply from Scandista

Hi Cassandra, so glad you got the Scandista experience we strive to deliver always. We look forward to seeing you again! Mike at Scandista

Rated 4 out of 5 stars

Goods are good quality but smaller than…

Goods are good quality but smaller than expected more suited for 12 year old not adults of different sizes. They are being used in an office. Apart from the size they chairs are of good quality and look good.

February 5, 2023
Scandista logo

Reply from Scandista

Hi Kate, thanks for the feedback. We do show dimensions wherever our suppliers show for items but for this particular product, since it seems to be smaller than people might expect, we will now adjust to reference the dimensions in the listing copy. Really appreciate the positive feedback and hope you get much life from the chairs. Mike at Scandista

Rated 5 out of 5 stars

I’m very happy…

I’m very happy with the speed of the delivery and the mountain lamp is perfect.

January 26, 2023
Scandista logo

Reply from Scandista

Thanks for taking the time Anthony, we're rapt you found something great through us.

Rated 4 out of 5 stars

Table arrived and is great

We ordered a table that got misplaced by the courier. Over 2 weeks of to-ing and fro-ing Mike from Scandista kept in touch to solve the problem and gave personal assistance, keeping in touch with updates. All relieved when said table finally appeared today. Easy to put together and fits in our kitchen just perfectly. Happy customers.

February 2, 2023
Scandista logo

Reply from Scandista

Hi D. It was a pleasure helping you and I hope you get many great years from the new table. Enjoy! Mike

Rated 5 out of 5 stars

5 Stars

5 Stars - Absolutely Brilliant - Recommend to everyone.
Quality of furniture (shoe rack and hat rack storage) top notch. Excellent quality. Firm/Sturdy/stylish too/no scratches or dents.
Delivery - really fast. ordered 17th arrived 23rd - much quicker than expected.
Easy to set up.
So far this has been my absolute best storage furniture buy.

January 19, 2023
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Reply from Scandista

Hello Valerie and thanks so much for taking the time to share your kind words. We're rapt that you had the experience we try so hard to deliver to all. Enjoy and we hope to see you back!

Rated 3 out of 5 stars

Not easy to assemble!

May 31, 2022
Unprompted review
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Reply from Scandista

Thanks for the feedback Vee, we will pass that on to ur supplier. Glad you got there and hope you get many years of good use.

Rated 4 out of 5 stars

The shelves look great and we are happy…

The shelves look great and we are happy with the entire experience. The only thing that we would point to is that they are not overly good for the books, definitely not for more than one or two smaller books.If you put very light things on the shelf’s, you will be as happy as we are 😊

May 31, 2022
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Reply from Scandista

Thank you so much for the feedback Vera, it's great to hear you are happy. All the best.

Rated 4 out of 5 stars

Bench seat black

Delivered quickly .
Paint work a bit rough in areas otherwise will do the job.

May 29, 2022
Scandista logo

Reply from Scandista

Thanks for the feedback Jenny. We'll look into the paint on that item and of course if you have any issues at all, Scandista offers a no-cost, 30 day return plus 2 year product warranty.

Rated 3 out of 5 stars

Quick delivery product is rubbish customer service great

Quick delivery however the product is cheap quality and so hard to build I would not recommend however Scandista were more than accommodating providing myself with an refund and courier to pick up the return.

May 22, 2022
Scandista logo

Reply from Scandista

Hi Caitlin, We will manage a full refund and cover the cost of return delivery, I hope that is satisfactory and apologise for the inconvenience. We will also remove the item from our catalogue.

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